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Feature Updates Added the ability to use Front-Facing Cameras only in Device Settings. This is recommended if you are using the app installed on a Chromebook or other device that only has a front facing camera. Changed Fundraising Details display. Now we show the Amount Raised as its own field and will hide Fundraising Minimum […]
Feature Updates Major update to underlying technology packages for system stability and future-proofing. Bug Fixes Fixed a crash on iOS 16.1 devices when scanning with the camera. Fixed an issue on iOS 16 devices that would cause three labels to print each time.
Feature Updates Updated Membership Display to show even if there is no Membership Number. Some Memberships at RunSignup are set up without the concept of a Membership Number existing. In this case, we will show the membership and whether or not they are a member instead of hiding any membership that does not have a […]
Feature Updates Improved Syncing Performance in a number of ways. Updated Icons to current standards. Bug Fixes Fixed an issue causing giveaways to not be copied over when transferring a participant to another Event. Fixed an issue causing the app to not be available for download on Chromebooks that only have a single, front-facing camera. […]
Feature Updates Updated Loading Progress Component. We improved the loading indicator, adding progress for loading Fundraiser data separate from the Participant/Volunteer data. Added the ability to quickly edit a Preset from the Configuration setup by tapping the arrow next to the Preset Name. This should make it easier to update a currently selected Preset by […]
Race Directors and Timers are invited to watch this Webinar where we provide an update on the RaceDay CheckIn app’s latest improvements and newest features, including pre-set and configuration changes. RunSignup’s Matt Avery talks through the advantages of using the app and gives practical guidance on how to set up the CheckIn app so that volunteers can efficiently use the app for processing participants.
Feature Updates Added Multi-Race Bundle Name (if applicable) to Event Name If a Participant has registered for their Event via a Multi-Race Bundle, we now show the name of the bundle in parenthesis after the Event name. For example 5k (Series Registration) or something similar. Added Bib Number Visualization to Top Right Corner of Participant View It […]
Printing Updates Added Configuration setting to automatically print after Review. This will automatically send the print job after selecting “Save and Continue” on the CheckIn confirmation page. Added Print Button to Participant Info Screen. Now you can print labels from the Participant Info screen as well as from the CheckIn Confirmation screen. This allows you […]
IMPORTANT UPGRADE NOTICE: After upgrading to this version, any presets and configurations for saved Races will need to be created again. General Updates Presets and Configurations can now be edited. Before this update you could not edit existing Presets or Configurations, you would have to create new versions of them. Now you are able to […]
Race events using the RaceDay CheckIn app are now able to print personalized participant information to create more efficient processing at packet pickup and on race day. Labels placed on the participant bibs can contain a number of custom fields, such as name, age, event the participant is doing, team name, corral, bib number, and t-shirt size. The RaceDay CheckIn app is compatible with iOS and Android devices and transmits data to the label printer using local WiFi services. RunSignup’s RaceDay CheckIn app is a free product designed for race organizers to deliver an efficient race day check-in experience and overcome typical race operations challenges.
We’re happy to announce another update to the RaceDay CheckIn App. This update has a few incremental changes to bring the app’s styling up to current standards, but also adds a few handy features and fixes a few issues. General Updates Added the ability to Search Participants by typing in their Team Fundraiser name into […]
We are happy to announce an update to RaceDay CheckIn that adds support for wireless (via WiFi network) label printing on the CheckIn Confirmation screen, and In-App Support. We have added support for printing out Participant Details when confirming a CheckIn. This is really useful if you want to include details about the participant that […]
The recorded webinar below offers and overview and product demo of the latest advancements in the RaceDay CheckIn app.
We are excited to announce the newest release of the RaceDay CheckIn App offering events greater race day efficiencies. Available for Android and iOS devices, the new release of the free RaceDay Check-In app is one of the most valued technology products used by races across the country with an expected two million check-ins this year as races return to pre-pandemic activity levels. RunSignup’s RaceDay CheckIn App’s latest version offers advantages with tighter integration with registration data, improved setup configurations options, fundraising and donation status, related team check-ins, and new intelligent check-in features. RunSignup’s RaceDay CheckIn app is designed for race organizers and volunteers to deliver an efficient race day check-in experience and overcome challenges associated with participant congestion and disparate data.
We are happy to announce another update to RaceDay CheckIn! This update has added a brand-new feature that will assist any event organizers looking to be able to easily check on a Participant’s Fundraising Details on site, in addition to a few other features and updates. Updates to Presets Added Fundraiser Details to Presets. You […]
We are very excited to release a major update to the RaceDay Checkin App. This version includes an overhaul to the Preset & Configuration Editor, making it easier to understand and use, a variety of QR/Barcode scanning updates to make your Checkin workflow more efficient, and a whole lot more! Feature Updates Improvements to Presets […]
We are very excited to announce the newest update to one of our favorite products, RaceDay Checkin! This update includes quite a few features that our customers have been waiting on for a while, along with a few bug fixes. You can find the updates today in the Apple App Store, and Google Play Store! […]
Join us for this recorded webinar where Crisp provides an overview of the RaceDay CheckIn app for efficient processing of participants and volunteers. This session will cover the available features and will walk through the specific steps to take to set up the custom settings for your event. The RaceDay CheckIn app is a free […]
Wand to learn about the new Volunteer Check-In feature now available in the RaceDay CheckIn app? Event directors and timers can efficiently manage their volunteer resources by applying the volunteer check-in function and are able to set volunteer types such as Medical, Expo, Water, and so on. This is a quick how-to session that is […]
RunSignup’s new and improved RaceDay CheckIn app is a perfect way to support events getting back to on-site race experiences. It is easy for your volunteers to use and helps you offer an efficient check-in process that supports the need for social distancing and avoids participant congestion. Our newest release incorporates a new look and […]
Efficient Race Day Processing of Participants We are very excited to launch our new and improved RaceDay Check-In mobile application! Available for Android and iOS devices, the new release of the free RaceDay Check-In app offers core functionality improvements, simplified user experience, and a refreshed interface. RunSignup’s RaceDay CheckIn app is designed for race organizers […]
Timers can take advantage of RunSignup’s free RaceDay CheckIn app to make things move faster during packet pickup and overcome many traditional timer headaches. Watch this recorded Webinar that covers how to use its features. RaceDay CheckIn App features include: QR code scanning or manual entry Personal information and transfer adjustments Dynamic bib assignments Giveaway […]
Watch this helpful video on using RunSignup’s Web CheckIn for a faster processing of your participants and insightful reports. RunSignup’s Crisp McDonald covers how to use the product and the various ways it integrates with the RaceDay Suite of timer tools. Sign up for the next Timer Tip Tuesday where we will cover how to […]
You’ll notice when you navigate to CheckIn Tools on your Race Dashboard, there has been a consolidation of tabs. Race >> RaceDay CheckIn By clicking Mobile App, you will land on the normal CheckIn App settings to set password and available dates. There were no changes to these settings/features. By clicking Web CheckIn, you’ll notice […]
Checking in your nonprofit event’s attendees is quick and easy with GiveSignup’s new Ticket CheckIn App. The Ticket CheckIn App is now available for iOS and Android phones and tablets. The Ticket CheckIn App is built on the same architecture as RunSignup’s CheckIn App and customized for ticketed events. You can quickly scan QR Codes […]
A streamlined race day leads to happy participants (and race directors). With the RaceDay Technology suite, we aim to deliver you products to streamline typical race day tasks. RaceDay team members Matt Avery and Crisp McDonald spoke with some of our Symposium guests about our RaceDay Registration platform and RaceDay CheckIn app. Learn how to […]
The CheckIn App is one of our most popular features. The previous version of the app was used by over 1,800 races this past year to checkin over 700,000 participants. We have released a totally re-implemented native CheckIn App for iOS and Android phones and tablets (so you will need to download the new app and […]
We have released a new version of the RaceDay Check-In App (2.0.14.). It provides the following improvements: Fix offline syncing bug Add Manual Sync option Add Team Search Adds default option of clearing search after checking in a participant
We have released a new version of the RaceDay CheckIn App on Apple and Android. We made major improvements to memory management and searching to improve performance for large 10,000+ person check-in environments. This update also included some other minor improvements based on user feedback like an improved warning if bib number is not entered (and is […]
We continue to get good feedback on our Check-In capability. Most recently, a large race series with about 5,000+ participants per event gave us feedback that their tablet check-in could be improved with a larger button and the ability to Save and Check-in with one click. Here is the new check-in:
One of the best things about the new EMail system is the ability to put registrant information into each email very easily. My favorite example is sending an email a couple of days before the race. This example, shows the new ability to add the Registration Bar Code to the email. If you are using […]
One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, 2022 Availability Report, Company Strategy, TicketSignup 2022 Product Recap, RunSignup 2022 Product Recap, and TicketSignup Product Roadmap. Also, here is our 2023 Roadmap Webinar. We are very excited about the coming year of advancements we have planned for our endurance customers using […]
One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, 2022 Availability Report, Company Strategy, TicketSignup 2022 Product Recap, RunSignup 2023 Product Plan, and TicketSignup Product Roadmap. Also, here is our 2023 Roadmap Webinar. One of the things we pride ourselves on is the concept of Continuous Improvement. Since the fundamental thing […]
One of our Year End Wrap-up Blogs. Others include 2022 Availability Report, RunSignup 2022 Product Recap, TicketSignup 2022 Product Recap, RunSignup 2023 Product Roadmap, and TicketSignup Product Roadmap. Also, here is our 2023 Roadmap Webinar. RunSignup helped our customers process $400 Million for their events in 2022. We have continued our growth in our core RunSignup endurance […]
RunSignup’s RaceDay team got to experience first hand the backend operations of packet pickup and the life of a timer’s support crew by volunteering at this year’s 45th Kiawah Island Marathon on Kiawah Island, South Carolina. The RaceDay team is a team exclusively focused on developing technology for the race day experience with an emphasis on supporting the timer’s role. It is composed of software developers, support, and marketing professionals. With close to 6,200 registrants, the Kiawah Island Marathon was an ideal opportunity to volunteer and see the product the team built in action. Nine of us set out to get first hand knowledge of what race organizers, timers, and participants experience.
RunSignup Announces 2023 Timer Certification Tour Four Timer Certifications Virtual Courses We are pleased to announce the launch of our 2023 four-part virtual Timer Certification tour. RunSignup’s Timer Certification program is designed to provide timers with in-depth product training on race related technology to support their efforts to provide high value services to endurance race […]
One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, RunSignup 2022 Product Recap and RunSignup 2023 Product Plan. Also, here is our 2023 Roadmap Webinar. We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues that […]
The biggest US running day of the year had an impressive showing in 2022, with 756,894 people participating in 730 races across the country and raising more than $1.8 million dollars for charities. That represents record participation on the platform, likely due to both an increase in market share and a strong rebound of the […]
Note from Dec. 15 2022 – We have deployed an upgraded layer of software that controls our session management that is adaptive to high demand and removes the problem with the Apache Webserver cache mechanism that caused some slow performance on Thanksgiving morning. We had over 750,000 people sign up for 730 Turkey Trots who […]
As with other Founders Corner blogs, I like to write these blogs to help myself make sure I am thinking about things clearly, as well as communicate important information that I want available to all employees and customers so we can get feedback and we all understand the path forward. I’ve written about pieces of […]
On this Thanksgiving Eve, we wanted to take a little time to say our thanks as a team! Here are 20 things we’re thankful about this year. 1. Thanks to Our Customers (that’s YOU!) First and foremost, we are SO THANKFUL for our customers. Our business only exists because of your business, and we’re thankful […]
As race organizers, you know what it takes to put on a race and all the efforts involved on the backend leading up to race day and on the big day. But what do participant’s experience when they interact with all those great services you’ve set up? This webinar covers this topic and specifically dives into what participants experience as they go through the various RaceDay tools available for events who use RunSignup’s registration. Since these integrate with one another on the backend, participants receive a more streamlined and connected experience.
he webinar below covers RunSignup’s new announcer screen for race organizers and timers to use on race day. Powered by RaceDay Scoring, the announcer screen streams personalized participant information as they cross timing points on the course. This newest feature enables race announcers to make timely personal public recognition of race participants- an honored tradition of on-site endurance events.
Registrations for the 2023 RunSignup Winter Roadshow are open! As we announced in September, we are foregoing our traditional Symposium this year in favor of smaller events that allow us to reach more race directors and timers all around the country. We’re starting off with eleven Roadshow Stops between January and March, and you can […]
Ultra distance events come with many of the same needs as typical race events like 5Ks and half marathons, but they also have very unique requirements and things to consider. For example, many ultra events don’t use a timer to officially score the race due to either the size of the registrations or the conditions of the course. However, events still need a way to provide finisher data to participants. Ultra event organizers address these unique situations through a combination of creativity, technology and sometimes by applying the good old fashioned approach to endurance experiences like manually writing down participants’ finish times.
We’ve just launched a new announcer tool that gives race announcers immediate access to participant information. RaceDay Scoring now offers an announcer screen that streams personalized participant information as they cross timing points on the course. This newest feature enables race announcers to make timely personal public recognition of race participants- an honored tradition of on-site endurance events.
It is that time of year again! The busiest season for the endurance industry and, for many ,the biggest race event of the year. To help our event organizers prepare and make the most of the tools available to them at RunSignup, we hosted this Turkey Trot Tech Prep webinar.
With the release of our new Mobile Timing App, we have extended our complete results system to really simplify and expand the results process for Ultra race directors and the participant experience. Of course, RunSignup is well known for our full suite of RaceDay technology – Bib Management, CheckIn App, Free Photos, Free Results, Live […]
Q3 2022 saw several trends in our business: We share our high level numbers and thoughts on the market and technology advances on a quarterly and yearly basis – 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, Q1 2022, Q2 2022. RunSignup Quarterly Numbers We had a record quarter as we continue to benefit from strong word of mouth about our technology platform […]
We like to hear from people in the industry to find out more about them and how they use RunSignup’s products. Recently, RunSignup’s Steve Bingham-Hawk chatted with Michelle Craske with Sommer Sports to get some inside scoop. For those of you not familiar with Sommer Sports, it is an established race management company located in Clermont, Florida. It’s founder, Fred Sommer, is highly regarded as one of the long-time substantial influencers of the triathlon industry and helped the industry transform throughout the years. He has also continued to stay abreast of changes in the industry to continue to provide a sought-after race experience. Fred has also been a valued customer of RunSignup and uses its many capabilities to support the events they manage and the participants and volunteers who take part in in them.
