Re-Order Ticket Groups

You can now easily drag and drop ticket groups to re-arrange the order in which they appear on your ticket event website and in the ticket purchase path. To re-order your ticket groups, go to the Ticket Event Wizard >> Step 2. Using the left-hand drag icon, re-arrange your ticket groups. Click Save Sort Order […]

Gala: Ticket Groups and Levels Example

Ticket Groups and Levels Blog Series GiveSignup ticket events offer flexible ways to display the ticket options to potential ticket buyers. Ticket options are categorized into groups and levels. A ticket group is a category of ticket levels that correspond to part or all of a ticket event. At least one ticket group is required. Ticket levels are a sub-category of ticket groups, […]

Ticket Groups and Levels 101: Example Setups

GiveSignup ticket events offer flexible ways to display the ticket options to potential ticket buyers. Ticket options are categorized into groups and levels. A ticket group is a category of ticket levels that correspond to part or all of a ticket event. At least one ticket group is required. Ticket levels are a sub-category of […]

Fundraising Dinner: Ticket Groups and Levels Example

Small-scale fundraising events: Spaghetti Dinners and Pancake Breakfasts GiveSignup ticket events are great for small and simple fundraisers, like pancake breakfasts and spaghetti dinners, because our platform is flexible and free. You can set up your events on GiveSignup, pass on the processing fees, and generate additional revenue for your nonprofit for no cost. Here […]

Golf Tournament: Ticket Groups and Levels Example

Setting up Ticket Groups and Levels GiveSignup ticket events offer flexible ways to create ticket options for potential attendees. Ticket options are categorized into groups and levels. A ticket group is a category of ticket levels that correspond to part or all of a ticket event. At least one ticket group is required. Ticket levels […]

Multi-Day Events: Ticket Groups and Levels Example

Setting Up a Multi-Day Event  Multi-day events, like festivals, are easy to set up on GiveSignup’s ticket platform. Most multi-day events choose to create ticket groups for each day of the event, with ticket levels for variants like times, adult/child pricing, or even location.  Example Setup for a Multi-Day Festival This is one way to […]

Hide Sold Out Ticket Groups & Levels

We have just released a new feature for ticket events. There is now an option in the event wizard to automatically hide ticket groups or ticket levels that are sold out on the event page or the ticket purchase screen. It is located in Step 3 (Purchase) under Waiver and Other Registration Settings. Here is […]

Tying Groups and Fundraising Teams together

RunSignUp offers three different ways to group people together: Groups/Teams – this is a generic grouping mechanism that allows for things as diverse as Triathlon relay teams to social groups of people to get together. Corporate Teams – this is a powerful way to allow organizations to set up teams that they pay for and […]

Groups/Teams Videos

We have completed the new Video How To’s for Groups and Teams.  All your questions are answered: How to Set Up Race Groups http://www.youtube.com/watch?v=TOfkdbZ8qig How to Set Up Race Group Pricing http://www.youtube.com/watch?v=o8O1vKjEkW4 How to Assign Race Group Bibs http://www.youtube.com/watch?v=pqXcZdhlHm0 How to Create a New Race Group (for Race Directors) http://www.youtube.com/watch?v=vjF7mR8phNM How to View/Edit Race Groups […]

RaceDay Scoring v3.3.25 is Now Available!

Feature Updates Auto-Save Timer Info Fields now will pull from RunSignup Timer Account Info. The Questions Contact Email, Results Timer Name, Results Timer URL, and Questions Contact URL will now be prefilled with the data that you have set up on your Timer Dashboard under Settings > Timer Info. You can change these values as […]

RunSignup 2022 Product Recap

One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, 2022 Availability Report, Company Strategy, TicketSignup 2022 Product Recap, RunSignup 2023 Product Plan, and TicketSignup Product Roadmap. Also, here is our 2023 Roadmap Webinar. One of the things we pride ourselves on is the concept of Continuous Improvement. Since the fundamental thing […]

20 Things We’re Thankful For This Thanksgiving

On this Thanksgiving Eve, we wanted to take a little time to say our thanks as a team! Here are 20 things we’re thankful about this year. 1. Thanks to Our Customers (that’s YOU!) First and foremost, we are SO THANKFUL for our customers. Our business only exists because of your business, and we’re thankful […]

Founder Corner – Thoughts on Layoffs

Part of Bob’s continued ramblings. There have been tons of layoffs recently in the technology sector. The major factor driving this is a shift from investor perspectives of value on growth vs. profitability. And that was driven by very low interest rates. That is not the point of this blog, but just to follow that […]

5K’s, Relays, Tastings, and More: Brewery Events on RunSignup

Events are the best way for breweries to increase foot traffic, drive sales, engage with existing customers, and get new people to your brewery. While the beer industry grew just 1% in 2021, the craft brewer industry continues to experience higher growth rates, expanding by 8% in 2021 according to the 2021 Annual Craft Brewing Production Report. […]

Increase Registrations w/Pricing: Encourage Group Participation

We continue the series on strategies to Increase Registrations with Pricing strategies by focusing on ways to apply discount incentives to encourage group participation and tap into the social nature that is the foundation of endurance events. This post covers two of the approaches available for race organizers using RunSignup’s registration platform: Multi Person pricing and Group/Team discounts. Both build in incentives for participants to encourage others to participate in the event with them greatly expanding your reach.

The Advantage of Fundraising

Below is a recorded webinar on The Advantage of Fundraising. This session offers some valuable information on how fundraising can help increase revenue and registrations and how to take advantage of these tools within your RunSignup dashboard.

Why Every Race Should Consider Adding Teams

Why Every Race Should Consider Adding Teams Below is a recorded webinar recently held that covered the benefits of offering team/group registration options and examples of how this can be deployed using RunSignup’s features and tools available to our customers. If you are wanting to increase registrations, teams are what we like to call a […]

2022 Midyear Trends Update

We release an annual RaceTrends Report each winter to provide a thorough assessment of the state of the endurance and fundraising events industry. This year, as the industry adapts to a post-pandemic world, we pulled a reduced round of midyear data to help event organizers better understand the current state of the industry. The Data The data […]

RunSignup Q2 2022 Update

Q2 2022 saw several trends: Races are down about 20% from their 2019 numbers, and 25% of races over 500 participants in 2019 are not back and likely not returning RunSignup has seen continued market share growth Registration vendors are getting very aggressive given the shrinkage in the market RunSignup / GiveSignup Peer to Peer […]

Renew Race Scoring Configurations, Import/Export Report Templates, and More in RaceDay Scoring v3.2.16!

Feature Updates Report Template Import/Export Support You can now import and export report template packages between computers. This is helpful if you have a set of templates that you typically use that you want to move over to another computer. Added the Ability to Renew a Scoring Setup. There is a new option in the […]

Autism Society Fundraising Back in Action!

An Example of Best Practices Applied Most running, walking, and cycling events serve a fundraising function for important services to support our communities like the Autism Society of Central Virginia’s 5K Challenge. ASCV has multiple ways its raises funds to support its growing programs, and reports that their 5K challenge is its largest annual fundraiser. […]

Market Update: Are We There Yet?

In a world where everything is getting more expensive, is it time race directors bite the bullet and increased prices? Race Directors Hub just hosted an episode of the #HeadStart podcast where guests covered this very topic. 

News Announcement: New Version of RaceDay CheckIn Now Available

We are excited to announce the newest release of the RaceDay CheckIn App offering events greater race day efficiencies. Available for Android and iOS devices, the new release of the free RaceDay Check-In app is one of the most valued technology products used by races across the country with an expected two million check-ins this year as races return to pre-pandemic activity levels. RunSignup’s RaceDay CheckIn App’s latest version offers advantages with tighter integration with registration data, improved setup configurations options, fundraising and donation status, related team check-ins, and new intelligent check-in features. RunSignup’s RaceDay CheckIn app is designed for race organizers and volunteers to deliver an efficient race day check-in experience and overcome challenges associated with participant congestion and disparate data. 

Customer Spotlight: NON-COMMvention and TicketSignup for Educational Opportunities

Looking for a way to sell tickets for your upcoming conference, seminar, or class? TicketSignup makes it easy to sell tickets for a variety of educational events of all sizes, including: A Leadership Speaker Series A Hybrid Symposium with virtual and in-person options An In-Person Runner Safety and Self Defense Class A Virtual Cooking Class […]

Registration Market Analysis – March 2022

We have been doing the race registration market analysis every 6 months for many years. Last September we stated things were returning to normal, only to be interrupted by the Omicron wave which impacted numbers in December thru March. We will dive in more below. Update Note: We announced the acquisition of the Lightbox Registration […]

How to Sell More Tickets

You know your event is awesome, and now it’s time to spread the word and sell more tickets. If you are familiar with the marketing tools on RunSignup, you’ll find a lot of overlap here. Successful strategies for marketing your ticket event rely on branding, easy communications, and social connections. 1. Free Websites What is […]

Types of Ticket Events

With the introduction of TicketSignup earlier this month, we’ve had an influx of questions from customers, including the most basic one: what type of events use TicketSignup’s Ticket Events instead of RunSignup’s Registration Events? The answer is: many! Ticket events include everything from corn mazes and holiday light shows to luncheons and free events. This […]

Speed Round: Tips, Tricks, and Technology

Bryan Jenkins returned to the screen with a (renamed) perennial favorite: a rapid-fire review of all the key settings and features that customers frequently overlook. With 75+ items, there’s something for everyone! Find something you want to learn more about? Check out the (many) resources below. More Resources…. Managing Your Race Single Sign On On […]

4 Events that Prove You Don’t Have to Stay Inside in Winter

As work through our data for the upcoming 2021 RaceTrends report (coming soon!), we noticed one decidedly consistent trend: December, January, and February always have the fewest number of events. We know, it’s cold, there’s weather, holiday travel takes over, and it’s hard to get people out for a 5K. But that doesn’t mean you […]

Phase 3 of Non-Binary Options for Races and Clubs

We have released the third phase of our project to provide our organizers with the ability to offer more flexible Gender Options. This ongoing project will make it easier for events to provide more inclusive registration options without disrupting any of your historical event data. We have seen an increase in events that want flexible […]

Website Builder V2 Plans

The two most important communication and marketing capabilities we provide our customers are websites and emails. (See an example website we host with our first-generation website hosting for The Woodlands Marathon here). We are working (very hard) on rolling out a new generation of each over the course of 2022. We explained the plan for […]

Virtual Challenges: Built to Last

While events continue to trend back towards in-person (or at least hybrid), don’t neglect the virtual option that’s truly built to last: virtual challenges. A virtual challenge is typically a longer-term event (weeks to months) in which a larger goal is achieved through many days of activity and the winner is the first person to […]

Non-Binary Option For Registration

We have just released the second phase of a four phase effort to more fully support more flexible gender options beyond the M and F categories that have traditionally been used by the endurance community. This ongoing project will make it easier for events to provide more inclusive registration options without disrupting any of your […]

A Guide to Discounts for Your Event

Money talks. Offering a discount to your event can be a significant motivator to get curious onlookers over the hump and turn them into participants. But it’s important to be strategic about your discounts and ensure you don’t undersell the value you provide. The three main tenets: Keep it simple. Don’t make people do complex […]

Pre-Answer Participant Questions with a Race FAQ

Dive into any online forum for race directors, like the RD Hub on Facebook, and there’s one line of discussion you’ll always find: frustration with participants who ask the same questions over and over again. Better website content can eliminate emails – and make it easier to copy/paste answers and links for questions that do […]

Bird App Coaching Platform Integrates with GiveSignup | RunSignup

Guest Blog by Ann Conway, CEO of Bird. Bird has built an integration with RunSignup so participants can join a training program during race registration. There are a million running apps and training plans out there, but we know that runners aren’t looking for more data, they need motivation, accountability and support when training for […]

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