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FAQ: Introducing TicketSignup

We are excited to announce TicketSignup, an offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. TicketSignup provides event directors with all the tools you need for a successful event, including free email marketing, free websites, integrated marketing tools, and an event day Ticket CheckIn App.


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Why Offer TicketSignup?

Our company was created for a simple reason: to build better technology that helps our customers grow their endurance events. As we got to know our customers, they started to ask us to help solve other technology problems beyond just endurance events. That was the impetus behind GiveSignup, which offers event technology solutions that cater to nonprofit events. The introduction of TicketSignup has similar origins. We built a robust event ticketing platform as a part of GiveSignup, and over time, for-profit event directors have expressed a need for a ticketing platform for their non-endurance events. By offering TicketSignup as an option for everyone, we are able to help our customers bring the art of technology to more of their events – and help them grow and succeed.

What Types of Events Is TicketSignup For?

You can use ticketing for a wide range of events, but popular ones include:

You don’t have to stick to “normal” events, though. We have also seen Pet Voting, Clambakes, Sporting Clays, Scavenger Hunts, Cooking Classes, and much, much more!

Why Would I Use TicketSignup Instead of RunSignup?

RunSignup’s key offering is registration, whereas TicketSignup is focused on ticketing. While both are built on the same secure infrastructure with free websites, free email, store options, and CheckIn Apps, they cater to different event needs.

Registration systems are built for participants. They handle not only a purchase, but also extensive information collection, multiple interactions with registrants, account management with login, and peer-to-peer fundraising. Registration tends to be the choice for events that:

On the other hand, ticketing systems are built for attendees. They are typically much lighter weight, with no forced sign-in or account creation, more limited information collection, fewer attendee interactions, and simpler donation options. They can be setup for simple events with a single ticket option, or more complex ticket choices with multiple time slots on multiple days. Ticketing tends to be the choice for events that:

GiveSignup offers the same ticketing technology as TicketSignup. GiveSignup is geared towards nonprofit use only, whereas TicketSignup can be accessed by all types of customers.

Not sure what’s right for your event? Ask!

What Are the Key Features of TicketSignup?

Will This Mean Less Development for RunSignup?

No! As we continue to expand our offerings, we are adding to our team to ensure that development and support for our RunSignup and GiveSignup customers remains consistent and reliable. Much of our development is actually across multiple offerings, either because it is focused on the core platform and infrastructure, or because many features (like the next generation email and websites) are built on one platform and then brought over to others. You can learn more about our product roadmap and what to expect to see in 2022 by catching up on our recent webinar.

When Can We Start to Use TicketSignup?

Now! Just like with a race on RunSignup, you can get started with your ticket event today – and there’s a draft mode to keep your event hidden until it’s ready. Or request a call with one of our sales reps to explore how TicketSignup can help your events.

>> Get Started

>> Schedule a Call

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