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Coronavirus Impact Week 6

Please see RunSignup.com/Coronavirus for recommendations and tools. Things have changed drastically in Week 4 ending Saturday March 21, 2020 from Week 5,  Week 4, Week 3 and Week 2.  The transaction volume we saw the past week is 76% lower than the same week last year (and since we were seeing growth of 29% from Jan. 1- Mar 7 because... Continue Reading →

Bulk Deferrals Tool

For races who are deferring all or many participants to next year's event, we have a new bulk deferral tool to help you process them. Navigate to Participants >> Participant Management >> Bulk Deferrals. You will get to a screen that allows you either add participants to defer either by Registration ID, or by one... Continue Reading →

New Defer Via Race Transfer Option

We just released a new option to make the deferral process much more streamlined for both races and participants. The new Defer via Race Transfer option will allow participants to automatically claim their deferral and register after renewing your race the following year. This eliminates the need to compile reports to generate coupons and reserved... Continue Reading →

Race Status on the My Races screen

We've released a small update that will give you even better at-a-glance information on your My Races screen, whether you want to confirm that race is up and running or you want to make sure your registration is closed. The last column on the right now contains a Race Status indicator: Just like on the... Continue Reading →

RunSignup March Newsletter

COVID-19 and the Endurance Industry Like everything about March 2020, this month's newsletter is a little different from our standard roundup of technology updates. We've sent a lot of emails recently, but with more and more races modifying their events, we wanted to use this newsletter as a central resource for your path forward. First up: we're... Continue Reading →

Community Roundup 3/30/20

We're checking in regularly to see what the endurance community is doing to keep the industry running forward in the midst of the coronavirus crisis. For more ideas, view creative virtual events, and creative use of the Postponement Tool. A Ultra-Flexible Virtual Challenge, with Semper-Fi Fund Semper Fi & America's Fund Community Sports One of... Continue Reading →

Coronavirus Impact Week 5

Please see RunSignup.com/Coronavirus for recommendations and tools. Things have changed drastically in Week 4 ending Saturday March 21, 2020 from Week 4, Week 3 and Week 2.  The transaction volume we saw the past week is 81% lower than the same week last year (and since we were seeing growth of 29% from Jan. 1- Mar 7 because of more... Continue Reading →

COVID-19 Stimulus Plan and Nonprofits

The $2 trillion COVID-19 Stimulus Plan was signed into law this afternoon. Among the many benefits, the emergency relief plan contains several measures that directly apply to nonprofits that we would like to highlight: The plan includes a temporary universal charitable deduction. The bill enables all Americans to give up to $300 to charities, tax-free,... Continue Reading →

Post Race Payment Policy Update

The Coronavirus is impacting us all. We did a webinar that explains chargeback liability as well as these new reserve and payment policies on Wednesday this past week. If you want to hear the logic behind all of this, please watch the webinar. Before we go into the details, let me emphasize that these are... Continue Reading →