Elevating endurance and fundraising communities with the art of technology.
Helping you with your new crew! Many timing businesses have hired new staff to support the resurgence of on-site events. To support our timers need for onboarding new resources, we are launching an education series to help train new timers and supportive staff on the basics of the industry and timing. Sessions will provide an introduction to […]
Money talks. Offering a discount to your event can be a significant motivator to get curious onlookers over the hump and turn them into participants. But it’s important to be strategic about your discounts and ensure you don’t undersell the value you provide. The three main tenets: Keep it simple. Don’t make people do complex […]
We have been doing race registration market analysis every 6 months for many years. We did special ones over the past year and a half due to COVID. Things are more back to normal now, so we will return to the previous format. Here are the old ones: September 2015 March, 2016 September, 2016 March, […]
Fall race season is kicking into full swing, and races are getting ready to take registrations for the next year of their event! If you’re ready to get your event registration back up and running, but not sure if you should start over or edit your old event…do neither. The ability to renew your event […]
We are excited to announce Single Sign On (SSO) for GiveSignup.org, RunSignup.com, and the rest of our platform’s sites including: TriSignup.com BikeSignup.com AdventureSignup.com SkiSignup.com PaddleSignup.com GiveSignup | RunSignup continues to invest heavily in key platform features, like financials and payments, free email marketing, free websites, and more. At the same time, many of our nonprofit […]
Join us in welcoming Kristian Decker, the newest addition to the development organization taking on a technical leadership role in DevOps. Regular followers of our blog have seen all of the great engineering talent that has joined the company this year. Kristian’s role in DevOps will enable our team to reach their maximize efficiency while […]
Our mission at GiveSignup | RunSignup is to build great technology that helps our nonprofit and endurance customers engage and activate supporters to raise money and grow communities. In addition to helping your organization with fundraising events, GiveSignup also helps nonprofits grow and streamline year-round giving with a suite of donation and standalone fundraising features. […]
We are working on a new generation of Email Marketing for our GiveSignup | RunSignup customers. We have customers currently sending over 30 Million emails per month for free on our platform, and we want to make a significant step forward in what we are providing in our free platform. Our goal is to provide […]
Dive into any online forum for race directors, like the RD Hub on Facebook, and there’s one line of discussion you’ll always find: frustration with participants who ask the same questions over and over again. Better website content can eliminate emails – and make it easier to copy/paste answers and links for questions that do […]
Race directors everywhere are adjusting their protocols to meet local guidelines and ensure runners are safe. While there’s no “one-size-fits-all” version of what you should do, there are lessons to be learned from every event director who successfully navigates new procedures. In this webinar, GiveSignup | Sales Lead Bryan Jenkins was joined by Clint McCormick, […]
Guest Blog by Ann Conway, CEO of Bird. Bird has built an integration with RunSignup so participants can join a training program during race registration. There are a million running apps and training plans out there, but we know that runners aren’t looking for more data, they need motivation, accountability and support when training for […]
Like all of you, we have missed the creativity and energy that comes from in-person events, and we’re excited that our Early Bird registration for our in-person 2022 Winter Symposium is now open. Why join us? We focus on high quality educational sessions, hands-on technology training, and networking with peers from across the endurance and […]
This is not a panic blog. This is a calm, reminder blog: Yes, there is still some uncertainty going into the fall. But it’s OK! You’re ready for this. You’ve got this. As we see some changes in behavior and requirements around spikes of the Delta variant of COVID-19, we’re getting a lot of questions […]
Timer Tip Tuesday Timers using RaceDay Scoring should check out this short training session on how to set up BibChip files in RaceDay Scoring. GiveSignup l RunSignup’s Crisp McDonald walks through the basics and provides a product demo exploring the potential issues when things are not set up correctly. This is an especially helpful Timer […]
We welcome Neveo Harrison to the GiveSignup|RunSignup development team! Neveo was raised in Colorado Springs and made his way to the New Jersey Institute of Technology where he earned a B.S. in Computer Science and played basketball. From there he built his career at companies like Johnson & Johnson, Microsoft and a few early start-ups. […]
We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]
For RaceJoy Certified Timers RaceJoy has introduced a new method for Certified Timers to set up courses in RaceJoy to coincide with the automated registration integration now being applied in RaceJoy. The training video below covers how to complete the alternate event processing where timers are able to apply a single map upload to multiple […]
Good news – it looks like WorldPay is processing transactions again as of 10:38 AM. Fortunately, only about 18 people were frustrated in their attempt to sign up for an event or make a donation. We will be contacting them directly in the next hour. We will update this blog as the status changes. Our […]
Timer Training with Aaron Crosby RFID timers are invited to watch this informative webinar on how to use RaceDay Scoring with RFID Race Timing Systems timing equipment. GiveSignup l RunSignup’s Matt Avery along with special guest Aaron Crosby, with The Race Time, provide an overview of how to integrate the two technologies. The focus of […]
If you want catch up on all the sessions from last week’s Virtual Symposium, it’s not too late to do that. But we also wanted to take a minute to dive a little deeper into the key takeaways from a few of our favorite sessions focused on endurance events. The main message: it’s time to […]
Recently we reported that Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace sellers. While researching the change in the Florida […]
We wrapped up our 2021 Virtual Summer Symposium on Thursday. While we’re looking forward to getting back in-person, it was great to connect with customers online! If you missed out, it’s not too late to catch up. We recorded all sessions, and you can access the recordings, presentation slides, and follow-up links below. Highlights of […]
We are excited to announce that Kristina German has joined the GiveSignup | RunSignup team as our first Human Resource Manager. Kristina will be responsible for recruiting, on-boarding, training, compensation and benefits and other important HR related initiatives for our company including a diversity, equity and Inclusion program. She will work from our Moorestown, NJ office but will spend […]
Timers using RaceDay Scoring should check out this training provided by GiveSignup l RunSignup’s Crisp McDonald. Crisp covers ways in which you can get the most out of RaceDay Scoring and ensure proper setup. Help your race go smoothly by taking advantage of this product training before race day! Specific Topics Covered Include: Importing a […]
We’ve added 2 new line items to the payment account report’s funds transfer reconciliation report. There are now 2 breakdown items under transactions that allow you to export a report of add-ons and a report of store items across all of your races per funds transfer. You can view this report when you navigate to […]
IMPORTANT: Action Required for Nonprofits and for Events Charging for Spectators Recently Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace […]
We release an annual RaceTrends Report each winter to provide a thorough assessment of the state of the endurance and fundraising events industry. This year, as event organizers adapt to new conditions, we are pulling a few key metrics mid-year to provide a real-time look at what we are seeing. Just want the highlights? You […]
Q2 marks the quarter where our business and our customer’s business returned to growth. Vaccination rates going up, cases, hospitalizations and deaths going down dramatically caused states to open up. As we had been expecting, that is great news for live events. The cover photo above is from the Scott Coffee Run. We wrote about […]
Below is a recorded webinar demonstrating the use of MYLAPS timing equipment in conjunction with RunSignup’s registration and RaceDay tools. Topics covered range from how to set up a race using RunSignup’s registration and RaceDay Scoring to tools used on race day such as participant check-in, timing and results. This is a great session for […]
Unfortunately, our 5 year, 9 month and 1 day of 100% uptime with zero time down even for maintenance of the GiveSignup | RunSignup system came to an end at 4:16 Eastern time on June 28, 2021. It lasted for 4 minutes before we were fully operational again. The last time the system was unavailable […]
We are very excited about the latest release of RaceDay Scoring for Cross Country events. This release deploys features and functionality that address the rules and situations that are unique to cross country events combined with comprehensive team and individual participant scoring and results posting capabilities. Also included in this release is the integration with […]
Timer-Specific Opportunities: July 20-22, 2021 GiveSignup l RunSignup’s 2021 virtual summer symposium offers many opportunities for industry timers to get information about the industry, business practices, and in-depth product training. In addition, timers can become certified in RaceJoy and/or RaceDay Scoring. Here is a recap of the sessions timers will find most relevant to their […]
We are excited to welcome Chris May to the RunSignup and RaceDay team! He is joining our customer support team and will be helping to expand our support team bandwidth. Chris grew up on a family-owned golf course and campground, where he worked for most of his life and really enjoyed the production aspect of […]
Welcome Summer Interns 2021 This year, we are welcoming eight interns from across the country who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience […]
Version 3.0 Overview l Relay Teams l Aggregate Teams Timers are invited to get up to speed on the new 3.0 TEAM release of RaceDay Scoring by watching the series of timer training webinars below. Topics include a general overview of version 3.0, Relay Teams, and Aggregate Team scoring. RunSignup’s Matt Avery walks through how […]
We will be removing the feature to have simple private email labeling that uses your “Reply to” address as your “From” address since Google has recently begun blocking all emails set up this way to Gmail accounts. We had introduced this simplified version years ago, but with the increased security scrutiny Gmail has ended support […]
It seemed like the whole country went from 60 mph to 0 in March, 2020 for our endurance and nonprofit customers putting on events. Here we are in early June, 2021 and it feels like we are going from 0 back to 60! One of the simple charts we have is showing the total $ […]
Timer Training Session Timers are invited to get up to speed on the scoring relay events with new release of RaceDay Scoring by watching the recorded Webinar below. RunSignup’s Matt Avery walks through how to setup RaceDay Scoring for relays and provides important tips along the way. Timers can set up one-on-one training for additional […]
The Scott Coffee Run was this past weekend. As followers of us know, this was the race that inspired the creation of RunSignup in 2010. Bob is a race director for the race and saw the need for better technology at races. We wanted to share our observations from a “post pandemic” race. Fun It […]
There’s a holiday for everything…and this one is for us! Whether you are a runner yourself or stick only to the logistics of running events, take a moment to celebrate the sport with a little more than just a social media post. Register for a race! With in-person events coming back through the summer and […]
We’ve introduced new product improvements RaceJoy Certified Timers will find valuable – from map building backend setup advancements to improving the participant experience with registration integration for virtual events. Bib Integration for Virtual Events Participants no longer need to know their bib number when using RaceJoy for virtual events. RaceJoy now integrates with the registration […]
UPDATE: The new USAT API is now live and we are processing all requests with the new system around noon Thursday June 3, 2021. USATriathlon will be going live with a new membership validation, selling and waiver system on June 2, 2021. USAT has a FAQ posted here. The good news is that there is […]
We’ve recently replaced Kiosk Mode and Expo Mode with On Site Registration. Why is On Site Registration important? A smooth and streamlined process on race day has always been key for creating a positive race day experience; today more than ever, participants are looking to get registered fast and races are trying to go paperless. […]
It was only two months ago that we declared that events were back, citing dozens of small, local races and a handful of modified events exceeding 1,000. For all the optimism we felt then, even we underestimated the speed and velocity of event returns. Given the rate of change in the industry, it’s time to […]
NEW RELEASE NOW AVAILABLE We are incredibly excited to announce RaceDay Scoring Version 3.0 new team upgrade release is now available for industry timers. This latest release of RaceDay Scoring encompasses substantial innovation for timers scoring events with a team or group component, such as running clubs, corporate teams, and relays. This significant upgrade spans all the […]
With the coming of May, we are now required to verify bank account information. This is part of updates to the Financial Crimes Enforcement Network (Fincen) rules that banks and credit card processors belong to and are required to comply with. This also coincides with our transition to a new payment processor. As we migrate […]
As hybrid experiences continue across the country, timers are helping events offer RaceJoy’s race day experience for both onsite and virtual course options for all types of events – relays, ultras, triathlons, duathlons, and so on. Below are advanced training sessions designed to help RaceJoy Certified timers ensure proper backend setup for different types of […]
We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]
Our friends at Race Directors HQ are hosting a virtual run and registration is now live on RunSignup. We know, there are a lot of virtual races out there right now…but this one is a little different. Why run? It’s FREE! There is no cost to participate, although donations are encouraged if you are able. […]
A big welcome to Michael Lindeboom who joined the GiveSignup|RunSignup development team this week. Michael is a stellar addition with over 30 years of solid development experience. Michael has seen it all contributing to everything from mainframes to mobile; on-premise to cloud computing; working in small 10 person companies to large multinational organizations. Much of […]
