RunSignup Blog

Elevating endurance and fundraising communities with the art of technology.

Market Update: Are We There Yet?

In a world where everything is getting more expensive, is it time race directors bite the bullet and increased prices? Race Directors Hub just hosted an episode of the #HeadStart podcast where guests covered this very topic. 

News Announcement: New Version of RaceDay CheckIn Now Available

We are excited to announce the newest release of the RaceDay CheckIn App offering events greater race day efficiencies. Available for Android and iOS devices, the new release of the free RaceDay Check-In app is one of the most valued technology products used by races across the country with an expected two million check-ins this year as races return to pre-pandemic activity levels. RunSignup’s RaceDay CheckIn App’s latest version offers advantages with tighter integration with registration data, improved setup configurations options, fundraising and donation status, related team check-ins, and new intelligent check-in features. RunSignup’s RaceDay CheckIn app is designed for race organizers and volunteers to deliver an efficient race day check-in experience and overcome challenges associated with participant congestion and disparate data. 

View Individual Fundraiser Progress in RaceDay CheckIn 3.2.23

We are happy to announce another update to RaceDay CheckIn! This update has added a brand-new feature that will assist any event organizers looking to be able to easily check on a Participant’s Fundraising Details on site, in addition to a few other features and updates. Updates to Presets Added Fundraiser Details to Presets. You […]

Who Is The RunSignup Symposium For?

The 2022 RunSignup Summer Symposium is coming up July 26-27 in Philadelphia, and we’ve started fielding some questions from race directors and timers wondering if the event is for them. So here’s a little snapshot at who attends the Symposium – and what you can expect if you join us! By the numbers… Due to […]

RaceDay Scoring v3.2.13 is Now Available!

Feature Updates Added warning when saving MyLaps Readlite File Streams and Chronotrack File Streams if you do not have the date override set. These two systems do not include date in the passing data, and our default is to use the current system date when bringing reads in. This can cause problems if you are […]

Divider Content Block for Email Marketing

There is a new Divider content block that lets you make breaks and transitions between sections of content in your emails. With flexible weight and color options, you can use dividers to visually separate other content blocks in your layout. To add a divider block, click the Divider option in the right hand menu or […]

Customer Spotlight: 30th Anniversary Tour of the Firefighter Challenge

Making a Great Impression with a Great Website Websites and cover pages to a lot more than look nice − they are often your first chance to make a great impression. Without them, visitors who are thinking about signing up for your race or supporting your cause with a donation could be left with questions […]

RaceDay Scoring Troubleshooting Tips

RaceDay Scoring Troubleshooting Tips This recorded Timer Tip Tuesday is for timers using RaceDay Scoring to score their events and provides tips on addressing potential setup issues and challenges on race day. RunSignup’s Crisp McDonalds walks through strategies such as creating test reads, backing up files, recalculating reads, ensuring timers are on the current version […]

Welcome, Anne Mitchell!

We are excited to announce our newest team member, Anne Mitchell. Anne is joining us as an Account Manager, working with the sales team to provide support to current and prospective customers. She will be responsible for reviewing events created on our platform to find ways to improve their experience. To welcome Anne to our […]

RaceDay Checkin v3.2.21 is Now Available!

We are very excited to release a major update to the RaceDay Checkin App. This version includes an overhaul to the Preset & Configuration Editor, making it easier to understand and use, a variety of QR/Barcode scanning updates to make your Checkin workflow more efficient, and a whole lot more! Feature Updates Improvements to Presets […]

Display Age Based Pricing in Event Tiles

Special discounted pricing for custom age ranges can now be shown within your RunSignup website homepage and purchase path tiles. Previously, registrants were required to click a button within the tiles to reveal age based pricing. This new feature makes it easy to learn about these special discounts and take advantage of them – reducing […]

Webinar Recap: Ticket Event Day

Branching out into new types of events? If you’re an expert on RaceDay but new to ticket events, this webinar is here to help. The basics will sound familiar: communicate your processes in advance, provide self-serve event management options when possible, and take advantage of a CheckIn App. Join us to learn about our purpose-built […]

Founder’s Corner – Copying the Long Term Thinking of Warren Buffet and Amazon

Part of my series on what, why and how we do things at RunSignup, Founder’s Corner. I was a bit of an economics nerd growing up. I subscribed to Barrons for a while and read my Dad’s Forbes and Fortune magazines. At Easter, we would drive to visit my Grandparents in Parkersburg, West Virginia. We […]

File Upload Reports

Races that allow or require files to be uploaded with their registration can now create participant reports that include the URL for each uploaded file. This saves event organizers time by allowing for quick file upload reviews for all participants on one or very few screens with minimal clicks. Prior to this release, users were […]

Customer Spotlight: NON-COMMvention and TicketSignup for Educational Opportunities

Looking for a way to sell tickets for your upcoming conference, seminar, or class? TicketSignup makes it easy to sell tickets for a variety of educational events of all sizes, including: A Leadership Speaker Series A Hybrid Symposium with virtual and in-person options An In-Person Runner Safety and Self Defense Class A Virtual Cooking Class […]

Founder’s Corner – Development Process

Part of my Founder’s Corner blog series on what, how and why we do things at RunSignup. Yesterday a group of our developers made a presentation to the Rowan University ACM student members. We have a special connection with Rowan, with 3 full time developers – Phil, Benny and Justus – joining us originally via […]

Webinar Recap: TicketSignup 101

Hosting an event and need to sell tickets? Interested in expanding your business to include festivals, golf tournaments, holiday light shows and more? Join us for TicketSignup 101 to learn how to take advantage of free and easy technology to sell more tickets. With free email marketing, free websites, and event day tools, TicketSignup can […]

More Email V2 Updates

As part of the ongoing development of our FREE Email V2 tool, we are pleased to announce the addition of two new features to give endurance race and peer-to-peer fundraising event organizers more flexibility and ease when creating email communications:  Horizontal Header Layout Buttons with Predefined Links To create an email with our Email V2 […]

Now Hiring: WordPress Developer Contract Position

About the job GiveSignup l RunSignup is seeking a WordPress Developer to join our team! This is a contract position in which the candidate will work a hybrid remote/office schedule. This is a great opportunity for a detail-oriented individual who is experienced in building company websites. What you’ll be doing In this role, you will […]

Import Past Fundraisers and Donors for Peer to Peer Fundraising Events

Peer to peer fundraising events can now import historical fundraiser and donor data to peer-to-peer fundraising events. We’ve always offered a robust participant import to bring over historical registration data. This update enables the same capabilities for importing historical fundraiser and donor data. There are two main reasons we’ve added this functionality: Easy for peer-to-peer […]

Lightbox Customer Migration Frequently Asked Questions

We recently announced a migration of Lightbox registration customers to the RunSignup platform. Lightbox – RunSignup FAQ Why is Lightbox partnering with RunSignup? We have always been focused on how we can help our customers. After analysis of all of the features that RunSignup has in their platform, we made the decision that we would […]

Lightbox Technologies Partners with RunSignup for Future of Race Registration

Lightbox will be migrating all customers to the industry leading RunSignup platform this year Waltham, MA and Moorestown NJ – Lightbox Technologies is partnering with RunSignup to migrate their race registration customers to the RunSignup platform this year. Lightbox customers have been contacted and a joint Lightbox – RunSignup team is working on helping customers […]

RaceJoy Overview and Demo

Below is a an overview and product demo of RaceJoy’s key features. RaceJoy is RunSignup’s mobile app for endurance events giving real-time updates and interaction for participants, spectators, and race organizers. Events using RunSignup’s registration receive discounted pricing through certified providers and have the added advantage of seamless integration with registration data, event information, and results. RaceJoy is available for on-site defined course events, virtual race anywhere events, and challenge events.

Fundraising Team Milestones and Badges

You can now create milestones and award badges to Fundraising Teams! There are three types of milestones and badges for teams: Amount Raised Number of Donors Number of Team Members Navigate to Fundraising >> Team Fundraisers >> Team Fundraiser Milestones and click Team Fundraiser Milestones set up milestones and badges for teams. Click Add Milestone […]

U.S. Masters Swimming Membership Support

U.S. Masters Swimming Membership Support RunSignup continues to strengthen integrations to sports organizations with our new rollout of real-time membership validation for U.S. Masters Swimming (USMS). USMS has nearly 55,000 members that train together and compete in sanctioned events. With our new integration it is even easier for USMS members to register for events and […]

RaceJoy UI Refresh in Progress

RaceJoy UI Refresh in Progress RaceJoy, RunSignup’s mobile app for an interactive race day experience, is in the process of having its user interface updated. RaceJoy is widely used by RunSignup’s running and cycling events across the country and offers participants and spectators real-time updates and interaction for both on-site events and virtual race anywhere […]

Registration Market Analysis – March 2022

We have been doing the race registration market analysis every 6 months for many years. Last September we stated things were returning to normal, only to be interrupted by the Omicron wave which impacted numbers in December thru March. We will dive in more below. Update Note: We announced the acquisition of the Lightbox Registration […]

Founder’s Corner – Open API – What it Means for Timing Tools and Technology Partners

I just wrote a blog for Founder’s Corner that talked about our Open approach. One of the key elements of our approach is having an Open API. This provides a way for other software programs to interact with data on our platform. For example, it allows a timing software vendor to download all participant information […]

Founders Corner – Open

Today’s topic on Founders Corner is about having an Open strategy to technology and business. Like other topics, this is one of the foundational elements of our strategy at RunSignup. In fact, one of the reasons I wanted to create the company was the closed business and technology approach registration vendors were taking – and […]

Customer Spotlight: Leading Edge Take Heart 5K

There have been books, movies, and webinars about a phrase that you may or may not be familiar with — leading from the heart.  In the world of business, it’s sometimes used to remind people that there’s little to no room for “heart” in the workplace. Of course, it’s our experience – especially in the […]

Welcome, Sarah McMahon!

We are excited to announce our newest team member, Sarah McMahon! Sarah is joining us as a Sales Development Representative for GiveSignup. She will be responsible for identifying and contacting potential sales leads, leading demos, and expanding relationships with existing partners. To welcome Sarah to our team and to give her the opportunity to tell […]

Rowan University: Timer App Project Complete

Rowan University Students Create Mobile Timer App RunSignup continues its partnership with Rowan University by working with its talented computer science students through the university’s Computer Field Experience course.  As part of this program we sponsored two 6-student scrum teams that were tasked with planning, designing, and implementing a solution based on RunSignup’s project specifications […]

Now Hiring: Account Manager

GiveSignup | RunSignup is seeking an Account Manager to join our team! This position has the opportunity to be based in our Richmond, VA, office or remote. This is a great opportunity for a talented and passionate individual who wants to work in a tech savvy, highly effective account management environment in the nonprofit and […]

Vouchers V2 – Using for Advanced Deferral Options

We have released a set of enhancements to our Voucher System. Vouchers are a powerful alternative to coupons, and helpful for customers transitioning to our platform that need to give monetary credit to participants to use on future events. This release adds features around being able to use the full credit across multiple events, and […]

Welcome, Carolyn Beck!

We are excited to announce our newest team member, Carolyn Beck. Carolyn is joining us as an Accounting Clerk and (among other accounting tasks) will be assisting with customer finance support questions, and payment conciliations, new customer applications, and customer chargebacks. In other words, helping out finance team provide the best support possible to all […]

Customer Stories: Pedal Event Fundraisers

Pedal event fundraisers are a fun and creative way to bring supporters together for an indoor cycling event that can easily offer both in-person and virtual options. With RunSignup’s free tools including free Email Marketing, free websites, and integrated fundraising and donations, nonprofits can raise more and engage supporters with a unique and creative pedal […]

RaceDay Checkin v3.2.16 Is Now Available!

We are very excited to announce the newest update to one of our favorite products, RaceDay Checkin! This update includes quite a few features that our customers have been waiting on for a while, along with a few bug fixes. You can find the updates today in the Apple App Store, and Google Play Store! […]

Webinar Recap: Organization Email Marketing

We were thrilled to introduce FREE Email Marketing for every organization that hosts events on GiveSignup, TicketSignup, and RunSignup. Email marketing is tailored to your event needs, from marketing and promotions to pre-event and post-event communications. This free tool will give your organization, nonprofit, or small business the power to send emails across all your events and […]

March Madness 2022!

We are predominantly runners, cyclists, swimmers, orienteerers, hikers, and triathletes… but we like to have a little fun with team sports, too. For years, March Madness has been a chance to engage in some friendly competition with our friends, partners, and customers, and we are excited to see which customers have all the inside information this […]

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