RunSignup Blog

Elevating endurance and fundraising communities with the art of technology.

RunSignup Spotlight and Insights

RunSignup Spotlight and Insights RunSignup’s Bob Bickel was recently interviewed by William Blair, a premier global boutique investment firm, to get an update on RunSignup and the industry. You can read the full report to get a pulse on the company and the industry, how RunSignup has prospered in a competitive and challenging environment, and […]

Print More Fields and Automate Your CheckIn Flow with RaceDay CheckIn v3.2.28!

Printing Updates Added Configuration setting to automatically print after Review. This will automatically send the print job after selecting “Save and Continue” on the CheckIn confirmation page. Added Print Button to Participant Info Screen. Now you can print labels from the Participant Info screen as well as from the CheckIn Confirmation screen. This allows you […]

Founder’s Corner – Choosing Consistency

One of the things that a lot of companies do is “chase the deal”. They close on sales tactics and quite often “special” pricing. I’ve been at lots of companies like this, and one of my goals at RunSignup was to avoid this spiral. Create a good product for a good price and if customers […]

Peer to Peer Fundraising Event Updates & Improvements

GiveSignup continues to invest in helping nonprofits raise more money and grow their fundraising events. Today our development team made several releases that improve the user experience for fundraisers and donors making a donation to a fundraiser. 1. Selecting a fundraiser automatically brings the donor to the Donate option. On the main fundraiser page, the […]

RaceDay Scoring v3.3.4 is Now Available!

Feature Updates Added the ability to save Data Check Reports. You can now create and save Data Check Reports to reference later. These reports will stick around when exporting/importing a Race. Added more options for filtering the Race List. Prior to this change you could only update the filter to not show passed Races. Now […]

2022 Midyear Trends Update

We release an annual RaceTrends Report each winter to provide a thorough assessment of the state of the endurance and fundraising events industry. This year, as the industry adapts to a post-pandemic world, we pulled a reduced round of midyear data to help event organizers better understand the current state of the industry. The Data The data […]

SMS (or Text Marketing) Guest Blog from RUNGP

This is a guest blog written by Gerry Perez of RUNGP, an SMS (TXT) provider for endurance events. He talks about the benefits of SMS marketing, and includes some of the RunSignup customers who successfully use his service. Note: RunSignup provides txt messaging for results and emergency notifications for free, but does not allow marketing […]

Founder’s Corner – RunSignup Symposium

This week is our first live RunSignup Symposium since the pandemic (the last one was January, 2020 in Orlando). We started these in 2014 when we were much smaller (way before most companies would think about having a conference). I thought it might be useful to write a Founder’s Corner blog about why we put […]

RaceDay Scoring v3.3.3 is Now Available!

Feature Updates Updated Result Set Selection when Publishing Results to RunSignup. If you are adding an Auto-save and no results exist for that Event on RunSignup yet, we will default the Auto-save to create a new Result Set. If there is a single Result Set available, we will automatically select that Result Set in the […]

RaceDay CheckIn – New and Improved Presets and Configurations in v3.2.27!

IMPORTANT UPGRADE NOTICE: After upgrading to this version, any presets and configurations for saved Races will need to be created again. General Updates Presets and Configurations can now be edited. Before this update you could not edit existing Presets or Configurations, you would have to create new versions of them. Now you are able to […]

RaceDay Scoring for Cross Country Events Timer Training

Below is a Timer Tip Tuesday covering how to use RaceDay Scoring for cross country events. RunSignup’s Crisp McDonald and Roger Bradshaw walk through the different preset configurations available in RaceDay Scoring specifically for cross country events and reporting options. Also covered are the various result integrations available to timers such as TFRRS, Athletic.net, and RunSignup team results publishing.

Was 2013 the Peak for Interest in Races? And Other Interesting Data…

In trying to answer the question of when participants will come back to races, we turned to Google Trends, which is a cool tool that shows the relative volume of Google Searches over time. It goes back to 2004, and looking past the seasonality, the trend line is pretty obvious: The peak year was 2013 […]

How RunSignup Can Grow Your Event

With some lingering instability in the endurance event market, the key question we are hearing from race directors is how can you help me grow my event? The good news? RunSignup offers you a multitude of tools designed to help you rebuild and grow your events. Before we dive into the tools available to you, […]

The RunSignup Event Marketing Philosophy

We get a lot of questions about how RunSignup can promote your event, and people are always surprised when we say we don’t promote your event − we give you the tools to promote your event. This doesn’t mean we don’t understand the importance of marketing to your event; on the contrary, event marketing is […]

RunSignup Q2 2022 Update

Q2 2022 saw several trends: Races are down about 20% from their 2019 numbers, and 25% of races over 500 participants in 2019 are not back and likely not returning RunSignup has seen continued market share growth Registration vendors are getting very aggressive given the shrinkage in the market RunSignup / GiveSignup Peer to Peer […]

Major Enhancements to RunSignup Results Integration and Stability Improvements are here with RaceDay Scoring v3.3.1!

Updated database to improve stability and prevent missing/invalid ID errors. This version includes a major update to the database to fix some issues we have been seeing for a long time that would cause you to have to save Scored Events or rebuild Reports to fix them. Please note that this installation may take longer […]

RaceDay CheckIn App Now with Label Printing

Race events using the RaceDay CheckIn app are now able to print personalized participant information to create more efficient processing at packet pickup and on race day. Labels placed on the participant bibs can contain a number of custom fields, such as name, age, event the participant is doing, team name, corral, bib number, and t-shirt size. The RaceDay CheckIn app is compatible with iOS and Android devices and transmits data to the label printer using local WiFi services. RunSignup’s RaceDay CheckIn app is a free product designed for race organizers to deliver an efficient race day check-in experience and overcome typical race operations challenges.

Let’s Do This is Not a RunSignup Partner

Let’s Do This (LDT) is not a partner of RunSignup. We have heard from a number of races who use RunSignup that LDT has approached them claiming to be a partner with us.  If this is the case it is a misrepresentation. There are no partner or other agreements between our companies. In fact, our […]

Running an Efficient Packet Pickup

Running an Efficient Packet Pickup Want to know how to offer an efficient packet pickup at your next race? Watch this helpful video where RunSignup’s Kevin Lai walks you through the packet pickup at this year’s Scott Coffee Run in Moorestown, New Jersey! Some topics covered included: Dynamic bib assignments Bib management Pins for bibs […]

Increase Registrations with Pricing and Referrals

Events across the country are looking for ways to help increase registrations in the midst of an uncertain economy and lingering effects of the lengthy pandemic challenges. One of the most effective way to help increase registrations is through pricing strategies and offering rewards for referrals. This webinar explores these topics and offers creative ideas for encouraging more participants to register. In addition, pricing trend data is provided so that race organizers can make informed decisions.

RaceDay Scoring v3.2.19 is Now Available!

Feature Updates Added an option in the Segment Setup to Hide a Segment from Report Columns. This will make it so that any Segments that have this setting enabled will not be included in any of the “Splits” type columns that include all Segments. In addition, these Segments will not be pushed to RunSignup Results. […]

UX Blog: Continuous Improvement

Email and Web builder Interface Updates Today we launched a few improvements to the email and web builder tools. Before I tell you about these improvements I would like to talk about why we make changes like this. Because our platform is so robust it is also complex. Our job as User Experience designers is […]

RaceDay Scoring v3.2.18 is Now Available!

Feature Updates USAT Export Option for Reports We have added a USAT Export option from the Export dropdown on a Report. This will produce a spreadsheet that is in the format the USAT expects. You must have separate filtered Reports for each USAT Category, as we require you to tell the system the type of […]

RaceDay Checkin v3.2.25 is Now Available!

We’re happy to announce another update to the RaceDay CheckIn App. This update has a few incremental changes to bring the app’s styling up to current standards, but also adds a few handy features and fixes a few issues. General Updates Added the ability to Search Participants by typing in their Team Fundraiser name into […]

Two Days of Education…and Philadelphia’s Most Spectacular View

Our 2022 Summer Symposium is returning to Philadelphia in just six weeks, after a two year hiatus and just 40 spots remain available. 2022 Summer Symposium Agenda The 2022 Agenda is hyper-focused on rebuilding event and timing organizations by understanding and solving of the challenges of reaching and retaining participants in a volatile endurance market. […]

Founders Corner – Fast Checkout Companies

Today’s topic on Founders Corner is about the rise and fall of the fast checkout companies like Fast and Bolt. I’ve been following them for quite some time since we are in the payments business and we have focused on having a fast signup and checkout experience for our customers. I wrote about a blog yesterday about […]

Optimizing Conversion During Checkout – aka Fast Registration

There are new entrants in the registration business that are coming who have the expertise of Facebook and Google employees who will talk about A/B testing and optimizing checkout and minimizing drop-outs during registration. They will likely promote it as new and much better than existing registration systems because they care about the user experience. […]

How to Create Effective Websites

Events using RunSignup for registration are encouraged to watch this recorded webinar to explore ways to create more effective websites. The session covers defining you key goals, such as increase registration and inform participants, and then ways to optimally use RunSignup’s FREE website builder to achieve these goals.

Renew Race Scoring Configurations, Import/Export Report Templates, and More in RaceDay Scoring v3.2.16!

Feature Updates Report Template Import/Export Support You can now import and export report template packages between computers. This is helpful if you have a set of templates that you typically use that you want to move over to another computer. Added the Ability to Renew a Scoring Setup. There is a new option in the […]

Ticket Events Now in Partner Dashboard

The Partner Program is for companies that manage multiple events per year, handling more than 5,000 registrations/attendees or more than $200,000 in registrations/ticket sales per year. If you would like to learn more about TicketSignup’s partner program, email info@runsignup.com. Partners can now view and access their ticket events from the Partner Dashboard. There is also […]

Label Printing & In-App Support Now Available in RaceDay CheckIn v3.2.24!

We are happy to announce an update to RaceDay CheckIn that adds support for wireless (via WiFi network) label printing on the CheckIn Confirmation screen, and In-App Support. We have added support for printing out Participant Details when confirming a CheckIn. This is really useful if you want to include details about the participant that […]

RaceDay Check-Ins Year-to-Date

RaceDay Check-Ins Indicate Participant Trend We thought we’d share some insights with race organizers on the activity level we are seeing at races across the country by looking at the usage stats of the RaceDay CheckIn app. This activity gives us two key trend points: The number of events and the number of participant check-ins. […]

Welcome to Our Summer 2022 Interns!

This year, we are welcoming five interns who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience for students. Over the years, many of our […]

RaceDay Scoring Now with Backup to Cloud

In case you missed the news, we launched a new release of RaceDay Scoring that includes backup to cloud functionality, providing timers with greater data security and flexibility? Participant scoring data can be securely backed up at any time and easily accessed from alternate computers at another time or by other timer team members. This ensures continuity of operations and supports a streamlined team approach.

RaceDay Scoring v3.2.15 is Now Available!

Feature Updates Added the ability to customize Aggregate Team Detail Report Filters to only show those that scored. This is found in Team Detail Report Sections when building Reports under the “Filters & Sorts” section. This will hide all participants who weren’t used towards counting the group’s aggregate placement. Participants who were not originally scored, […]

Email Marketing Best Practices from McGuire’s St Patrick’s Day Prediction 5K

McGuire’s St. Patrick’s Day Prediction 5K Run is the largest 5K Prediction Run in America. Held on the weekend of St. Patrick’s Day, the event is more than just a race – it’s a full-fledged party with live entertainment, Irish Fare, Irish Wakes, and beer. This year, they let us follow along on their email […]

Organization Websites Released – Stepping Stone to V2 Partner Websites and V2 Registration / Race Websites

We laid out our plans for our next generation website capability in this blog post in December, 2021. As with most things at RunSignup, we do incremental releases and continually get market feedback and improve. We released another milestone this week – Organization Websites. This takes the website capability that is built into our TicketSignup […]

Autism Society Fundraising Back in Action!

An Example of Best Practices Applied Most running, walking, and cycling events serve a fundraising function for important services to support our communities like the Autism Society of Central Virginia’s 5K Challenge. ASCV has multiple ways its raises funds to support its growing programs, and reports that their 5K challenge is its largest annual fundraiser. […]

Market Update: Are We There Yet?

In a world where everything is getting more expensive, is it time race directors bite the bullet and increased prices? Race Directors Hub just hosted an episode of the #HeadStart podcast where guests covered this very topic. 

News Announcement: New Version of RaceDay CheckIn Now Available

We are excited to announce the newest release of the RaceDay CheckIn App offering events greater race day efficiencies. Available for Android and iOS devices, the new release of the free RaceDay Check-In app is one of the most valued technology products used by races across the country with an expected two million check-ins this year as races return to pre-pandemic activity levels. RunSignup’s RaceDay CheckIn App’s latest version offers advantages with tighter integration with registration data, improved setup configurations options, fundraising and donation status, related team check-ins, and new intelligent check-in features. RunSignup’s RaceDay CheckIn app is designed for race organizers and volunteers to deliver an efficient race day check-in experience and overcome challenges associated with participant congestion and disparate data. 

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