Elevating endurance and fundraising communities with the art of technology.
Q2 2022 saw several trends: Races are down about 20% from their 2019 numbers, and 25% of races over 500 participants in 2019 are not back and likely not returning RunSignup has seen continued market share growth Registration vendors are getting very aggressive given the shrinkage in the market RunSignup / GiveSignup Peer to Peer […]
Updated database to improve stability and prevent missing/invalid ID errors. This version includes a major update to the database to fix some issues we have been seeing for a long time that would cause you to have to save Scored Events or rebuild Reports to fix them. Please note that this installation may take longer […]
Race events using the RaceDay CheckIn app are now able to print personalized participant information to create more efficient processing at packet pickup and on race day. Labels placed on the participant bibs can contain a number of custom fields, such as name, age, event the participant is doing, team name, corral, bib number, and t-shirt size. The RaceDay CheckIn app is compatible with iOS and Android devices and transmits data to the label printer using local WiFi services. RunSignup’s RaceDay CheckIn app is a free product designed for race organizers to deliver an efficient race day check-in experience and overcome typical race operations challenges.
Let’s Do This (LDT) is not a partner of RunSignup. We have heard from a number of races who use RunSignup that LDT has approached them claiming to be a partner with us. If this is the case it is a misrepresentation. There are no partner or other agreements between our companies. In fact, our […]
Running an Efficient Packet Pickup Want to know how to offer an efficient packet pickup at your next race? Watch this helpful video where RunSignup’s Kevin Lai walks you through the packet pickup at this year’s Scott Coffee Run in Moorestown, New Jersey! Some topics covered included: Dynamic bib assignments Bib management Pins for bibs […]
Events across the country are looking for ways to help increase registrations in the midst of an uncertain economy and lingering effects of the lengthy pandemic challenges. One of the most effective way to help increase registrations is through pricing strategies and offering rewards for referrals. This webinar explores these topics and offers creative ideas for encouraging more participants to register. In addition, pricing trend data is provided so that race organizers can make informed decisions.
Email Marketing continues to get more features to help our customers market their events and communicate with participants. There are three recent updates: Send test email Change text color Bullet & Numbered Lists More ticket replacement tags Send Test Email You can now send test emails to see how an email will display in your […]
Feature Updates Added an option in the Segment Setup to Hide a Segment from Report Columns. This will make it so that any Segments that have this setting enabled will not be included in any of the “Splits” type columns that include all Segments. In addition, these Segments will not be pushed to RunSignup Results. […]
We are excited to announce our newest team member, Katie Atherton. Katie is joining us as an Account Manager and will be responsible for reviewing events and working with them to understand the various features and best practices for setting up and managing events on the platform. To welcome Katie to our team and to […]
Email and Web builder Interface Updates Today we launched a few improvements to the email and web builder tools. Before I tell you about these improvements I would like to talk about why we make changes like this. Because our platform is so robust it is also complex. Our job as User Experience designers is […]
Feature Updates USAT Export Option for Reports We have added a USAT Export option from the Export dropdown on a Report. This will produce a spreadsheet that is in the format the USAT expects. You must have separate filtered Reports for each USAT Category, as we require you to tell the system the type of […]
We’re happy to announce another update to the RaceDay CheckIn App. This update has a few incremental changes to bring the app’s styling up to current standards, but also adds a few handy features and fixes a few issues. General Updates Added the ability to Search Participants by typing in their Team Fundraiser name into […]
Our 2022 Summer Symposium is returning to Philadelphia in just six weeks, after a two year hiatus and just 40 spots remain available. 2022 Summer Symposium Agenda The 2022 Agenda is hyper-focused on rebuilding event and timing organizations by understanding and solving of the challenges of reaching and retaining participants in a volatile endurance market. […]
Today’s topic on Founders Corner is about the rise and fall of the fast checkout companies like Fast and Bolt. I’ve been following them for quite some time since we are in the payments business and we have focused on having a fast signup and checkout experience for our customers. I wrote about a blog yesterday about […]
There are new entrants in the registration business that are coming who have the expertise of Facebook and Google employees who will talk about A/B testing and optimizing checkout and minimizing drop-outs during registration. They will likely promote it as new and much better than existing registration systems because they care about the user experience. […]
Events using RunSignup for registration are encouraged to watch this recorded webinar to explore ways to create more effective websites. The session covers defining you key goals, such as increase registration and inform participants, and then ways to optimally use RunSignup’s FREE website builder to achieve these goals.
This on-demand webinar is for timers using RaceDay Scoring and covers how to use its newest backup to cloud capabilities.
Feature Updates Report Template Import/Export Support You can now import and export report template packages between computers. This is helpful if you have a set of templates that you typically use that you want to move over to another computer. Added the Ability to Renew a Scoring Setup. There is a new option in the […]
The Partner Program is for companies that manage multiple events per year, handling more than 5,000 registrations/attendees or more than $200,000 in registrations/ticket sales per year. If you would like to learn more about TicketSignup’s partner program, email info@runsignup.com. Partners can now view and access their ticket events from the Partner Dashboard. There is also […]
We are happy to announce an update to RaceDay CheckIn that adds support for wireless (via WiFi network) label printing on the CheckIn Confirmation screen, and In-App Support. We have added support for printing out Participant Details when confirming a CheckIn. This is really useful if you want to include details about the participant that […]
RaceDay Check-Ins Indicate Participant Trend We thought we’d share some insights with race organizers on the activity level we are seeing at races across the country by looking at the usage stats of the RaceDay CheckIn app. This activity gives us two key trend points: The number of events and the number of participant check-ins. […]
This year, we are welcoming five interns who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience for students. Over the years, many of our […]
In case you missed the news, we launched a new release of RaceDay Scoring that includes backup to cloud functionality, providing timers with greater data security and flexibility? Participant scoring data can be securely backed up at any time and easily accessed from alternate computers at another time or by other timer team members. This ensures continuity of operations and supports a streamlined team approach.
Designers working on large software products often have a difficult and counterintuitive lesson to learn. They need to learn to let go of some control in order to design at scale. Left to their own devices, designers will try to control every pixel of a product, and have rationale for every piece of UI and […]
Feature Updates Added the ability to customize Aggregate Team Detail Report Filters to only show those that scored. This is found in Team Detail Report Sections when building Reports under the “Filters & Sorts” section. This will hide all participants who weren’t used towards counting the group’s aggregate placement. Participants who were not originally scored, […]
McGuire’s St. Patrick’s Day Prediction 5K Run is the largest 5K Prediction Run in America. Held on the weekend of St. Patrick’s Day, the event is more than just a race – it’s a full-fledged party with live entertainment, Irish Fare, Irish Wakes, and beer. This year, they let us follow along on their email […]
We laid out our plans for our next generation website capability in this blog post in December, 2021. As with most things at RunSignup, we do incremental releases and continually get market feedback and improve. We released another milestone this week – Organization Websites. This takes the website capability that is built into our TicketSignup […]
An Example of Best Practices Applied Most running, walking, and cycling events serve a fundraising function for important services to support our communities like the Autism Society of Central Virginia’s 5K Challenge. ASCV has multiple ways its raises funds to support its growing programs, and reports that their 5K challenge is its largest annual fundraiser. […]
The recorded webinar below offers and overview and product demo of the latest advancements in the RaceDay CheckIn app.
In a world where everything is getting more expensive, is it time race directors bite the bullet and increased prices? Race Directors Hub just hosted an episode of the #HeadStart podcast where guests covered this very topic.
We are excited to announce the newest release of the RaceDay CheckIn App offering events greater race day efficiencies. Available for Android and iOS devices, the new release of the free RaceDay Check-In app is one of the most valued technology products used by races across the country with an expected two million check-ins this year as races return to pre-pandemic activity levels. RunSignup’s RaceDay CheckIn App’s latest version offers advantages with tighter integration with registration data, improved setup configurations options, fundraising and donation status, related team check-ins, and new intelligent check-in features. RunSignup’s RaceDay CheckIn app is designed for race organizers and volunteers to deliver an efficient race day check-in experience and overcome challenges associated with participant congestion and disparate data.
Part of my Founder’s Corner blog series on what, how and why we do things at RunSignup. This will be a combo blog. I am really into this term “Product Led” (I think the team at RunSignup might be tired of hearing it from me), so I want to talk about that some. And if […]
We are happy to announce another update to RaceDay CheckIn! This update has added a brand-new feature that will assist any event organizers looking to be able to easily check on a Participant’s Fundraising Details on site, in addition to a few other features and updates. Updates to Presets Added Fundraiser Details to Presets. You […]
As race events are getting back into the swing of things, it is important to take a fresh look at the best practices for marketing a race. This recorded webinar gets back to the basics and touches on ways to get the most out of free marketing tools available at RunSignup.
It seems Race Roster is having a big calling campaign into races who use RunSignup. We’ve been getting emails and feedback similar to this the past several weeks: “Just got a call from Race Roster trying to pull me over from RSU – not happening – they don’t give up – lol.” RunSignup Customer There […]
We have added a new feature similar to our existing Loyalty List feature that allows you to set up a list of potential participants who you would like to let bypass the Estimated Finish Time required field when selecting a Corral. You will provide a list of names, emails, and Dates of Birth to identify […]
The 2022 RunSignup Summer Symposium is coming up July 26-27 in Philadelphia, and we’ve started fielding some questions from race directors and timers wondering if the event is for them. So here’s a little snapshot at who attends the Symposium – and what you can expect if you join us! By the numbers… Due to […]
Feature Updates Added warning when saving MyLaps Readlite File Streams and Chronotrack File Streams if you do not have the date override set. These two systems do not include date in the passing data, and our default is to use the current system date when bringing reads in. This can cause problems if you are […]
There is a new Divider content block that lets you make breaks and transitions between sections of content in your emails. With flexible weight and color options, you can use dividers to visually separate other content blocks in your layout. To add a divider block, click the Divider option in the right hand menu or […]
Making a Great Impression with a Great Website Websites and cover pages to a lot more than look nice − they are often your first chance to make a great impression. Without them, visitors who are thinking about signing up for your race or supporting your cause with a donation could be left with questions […]
RaceDay Scoring Troubleshooting Tips This recorded Timer Tip Tuesday is for timers using RaceDay Scoring to score their events and provides tips on addressing potential setup issues and challenges on race day. RunSignup’s Crisp McDonalds walks through strategies such as creating test reads, backing up files, recalculating reads, ensuring timers are on the current version […]
This podcast pairs well with this topic where Bob and Chris Robb of Mass Participant World join Panos of Race Directors HQ’s podcast. We did our Market Analysis in mid March, and our Q1 Report, which were both pretty optimistic. However, we have done a bit of further analysis and are detecting some COVID impacts […]
We are excited to announce our newest team member, Anne Mitchell. Anne is joining us as an Account Manager, working with the sales team to provide support to current and prospective customers. She will be responsible for reviewing events created on our platform to find ways to improve their experience. To welcome Anne to our […]
We are very excited to release a major update to the RaceDay Checkin App. This version includes an overhaul to the Preset & Configuration Editor, making it easier to understand and use, a variety of QR/Barcode scanning updates to make your Checkin workflow more efficient, and a whole lot more! Feature Updates Improvements to Presets […]
Special discounted pricing for custom age ranges can now be shown within your RunSignup website homepage and purchase path tiles. Previously, registrants were required to click a button within the tiles to reveal age based pricing. This new feature makes it easy to learn about these special discounts and take advantage of them – reducing […]
Branching out into new types of events? If you’re an expert on RaceDay but new to ticket events, this webinar is here to help. The basics will sound familiar: communicate your processes in advance, provide self-serve event management options when possible, and take advantage of a CheckIn App. Join us to learn about our purpose-built […]
RunSignup is now enabled to take advantage of Facebook Conversion API for registration events.
Part of my series on what, why and how we do things at RunSignup, Founder’s Corner. I was a bit of an economics nerd growing up. I subscribed to Barrons for a while and read my Dad’s Forbes and Fortune magazines. At Easter, we would drive to visit my Grandparents in Parkersburg, West Virginia. We […]
RunSignup now offers support for TikTok Pixel to track events on RunSignup with your advertising on TikTok.
Races that allow or require files to be uploaded with their registration can now create participant reports that include the URL for each uploaded file. This saves event organizers time by allowing for quick file upload reviews for all participants on one or very few screens with minimal clicks. Prior to this release, users were […]
