RaceDay Scoring Now Supports Lap Events

Time-Based, Cumulative Mileage Events Now Supported We’ve launched a new release of RaceDay Scoring to support scoring of duration-based lap events. RaceDay Scoring, the industry’s next generation scoring software, now supports time duration-based events where mileage cumulated may vary by individual finisher. RaceDay Scoring is the planned replacement for The Race Director, the scoring software […]

Turkey Trots 2021: Technology Makes a Difference

As we wrote last week, Turkey Trot Day 2021 was a record-breaker, with more than 617,000 registrants for the day on our platform. But it’s not just a big day for the runners: it’s a big day for GiveSignup | RunSignup technology, too. We like to keep the focus on your events and your successes, […]

Turkey Trots 2021: The Fun Stuff

We already provided an update on the 2021 Turkey Trot numbers (and they were impressive!), but everyone knows that the full story of Thanksgiving Day events is about more than just numbers. The History of the Turkey Trot Tradition Runners World put out a great article earlier this month exploring the origins of the Thanksgiving […]

Turkey Trots Return in 2021

After a light showing in 2020, Turkey Trots returned with a vengeance in 2021, with 617,915 registrants joining 640 Thanksgiving Day races across the United States. That represents record participation on the platform, due to both the return of the biggest running day of the year and increased usage of GiveSignup | RunSignup. We’ll check […]

High Contrast Mode for On-Site Registration

We did a big update on how we handle on-site registration earlier this year as events came back from COVID – see this blog for more complete information. Today, just in time for Thanksgiving, we released the new High Contrast option for On-site registration. There is a simple button in the upper right corner that […]

Now Hiring: Technical Customer Service Representative

GiveSignup | RunSignup is seeking a Technical Customer Service Representative to join our team!  This position has the opportunity to be based in our Moorestown, NJ, office or remote. This is a great opportunity for a talented and passionate individual who wants to work in a tech savvy, highly effective customer relations environment in the […]

News Alert!

Volunteer Check-In Now Available RaceDay CheckIn App Now for Volunteers GiveSignup | RunSignup announces the launch of its volunteer check-in capability as part of its volunteer management capabilities. Event organizers are now able to efficiently monitor their volunteer staff ‘s arrival and task assignment using the free RaceDay CheckIn app. At-a-glance reporting gives organizers an […]

Milestones and Badges for Registration

We’ve had Milestones and Badges for peer-to-peer fundraising events using GiveSignup | RunSignup’s registration platform for many years. Today we rolled out redesigned Milestones and Badges that feature a modern design for fundraising pages and a new interface to add achievements from your dashboard. This makes fundraising pages even more engaging, adding value to your […]

Welcome, Daniella Baires!

Join us in welcoming Daniella Baires as the new Marketing Manager of GiveSignup | RunSignup. With six years of experience in the digital marketing space, she will lead GiveSignup’s marketing operations and demand-gen strategy and execution. No stranger to GiveSignup | RunSignup, Daniella previously supported the marketing team in their campaign planning and execution as […]

Virtual Challenges: Built to Last

While events continue to trend back towards in-person (or at least hybrid), don’t neglect the virtual option that’s truly built to last: virtual challenges. A virtual challenge is typically a longer-term event (weeks to months) in which a larger goal is achieved through many days of activity and the winner is the first person to […]

Webinar Recap: RaceDay CheckIn for Volunteers

Wand to learn about the new Volunteer Check-In feature now available in the RaceDay CheckIn app? Event directors and timers can efficiently manage their volunteer resources by applying the volunteer check-in function and are able to set volunteer types such as Medical, Expo, Water, and so on. This is a quick how-to session that is […]

2021 Timer Survey Now Open

The annual Timer Market Survey for the endurance industry is now open! This survey is designed to provide insights into the timer industry and focuses on understanding timers’ business practices, current challenges, technology used, and obtaining input on products and services needed. It is an opportunity for timers to help their peers and the industry […]

Non-Binary Option For Registration

We have just released the second phase of a four phase effort to more fully support more flexible gender options beyond the M and F categories that have traditionally been used by the endurance community. This ongoing project will make it easier for events to provide more inclusive registration options without disrupting any of your […]

Selling Training Plans for your Events through Final Surge

Guest Blog from Tim Surface of Final Surge RunSignup has partnered with the online training platform Final Surge to help race event directors increase their revenue and provide training plans to race participants.  Final Surge has been a preferred training platform for athletes and coaches around the world, and now race directors can sell training […]

Reducing Post-Event Reserve Holdback and Lowering Reserve to 2.5%

In yet another sign that things are returning to normal, we are taking several actions to improve the speed of payments to our customers. Reduce Event Reserve requirement to 2.5%. Reduce Post Event Payout to immediately after the event. Note there continues to be no reserve requirements on donations. Reserve Requirement In March, 2020 we […]

Using the Timer Dashboard

This quick session covers how timers can use their RunSignup timer dashboard, including: -Creating timer accounts and adding secondary timers -Race management and stats -RaceDay Suite software purchasing -Troubleshooting your account Watch the recording below for a quick how-to! Timers can sign up for personalized training by clicking the banner below. Support questions can be […]

SOS Alerts Now Available in RaceJoy

Participant Emergency Alerts for Race Day Operations We are very excited to announce the launch of RaceJoy’s new SOS participant emergency alert feature. GiveSignup | RunSignup’s race day mobile app, RaceJoy, offers live participant tracking and spectator engagement while empowering  race organizers with the ability to monitor and communicate directly with participants during event hours. […]

2022 Winter Symposium: Preliminary Agenda

Our 2022 (In-Person!) Winter Symposium is coming up in January, and we wanted to give you a little taste of what to expect before the price increases on 11/1/2021 (at 11:59pm). Education, Education, Education. Our primary goal is for every attendee to head home with new, actionable knowledge regardless of whether you are a first-time […]

Now Hiring: Sales Representative

GiveSignup is seeking a Sales Representative to join our team!  This position has the opportunity to be based in Richmond, VA, Moorestown, NJ, or remote. This is a great opportunity for a talented and passionate individual who wants to help non-profits increase engagement and raise money for their causes.  GiveSignup | RunSignup is a product-driven […]

Q3 RaceTrends Update

We release an annual RaceTrends Report each winter to provide a thorough assessment of the state of the endurance and fundraising events industry. This year, as event organizers adapt to new conditions, we are pulling a few key metrics each quarter to better evaluate the recovery of the industry. The Data The data used for […]

GiveSignup | RunSignup Is Awarding $50K in Grants on GivingTuesday to Celebrate Nonprofits

Year-end is upon us! As nonprofits are busy planning out their year-end fundraising campaigns, GivingTuesday is undoubtedly top of mind for these organizations. If you’re unfamiliar with this prestigious charitable giving day, GivingTuesday has been coined as “a global generosity movement unleashing the power of radical generosity.” Similar to big shopping days for the retail […]

Webinar Recap: How to Host an Unforgettable Turkey Trot

Believe it or not, Turkey Trot season is coming up again! Whether you’re re-upping a legacy event or building a new community tradition, there’s no better way to build goodwill than a celebratory, family-oriented run/walk. As you build out your Turkey Trot Checklist, we’re here with tips and tricks to ensure better pre-race contingency planning, […]

What’s Happening with Turkey Trots?

Thanksgiving Day is traditionally the largest running day of the year, with more 1.2 million runners registering for events in pre-pandemic years. In 2020, the day took a big hit as large scale events stepped back to virtual-only, family travel was reduced, and a late surge of COVID-19 forced the last minute cancellation of even […]

Education Series for Onboarding New Timers

Helping you with your new crew! Many timing businesses have hired new staff to support the resurgence of on-site events. To support our timers need for onboarding new resources, we created an education series to help train new timers and supportive staff on the basics of the industry and timing. Sessions provide an introduction to a general […]

A Guide to Discounts for Your Event

Money talks. Offering a discount to your event can be a significant motivator to get curious onlookers over the hump and turn them into participants. But it’s important to be strategic about your discounts and ensure you don’t undersell the value you provide. The three main tenets: Keep it simple. Don’t make people do complex […]

Single Sign On Across All Sites

We are excited to announce Single Sign On (SSO) for GiveSignup.org, RunSignup.com, and the rest of our platform’s sites including: TriSignup.com BikeSignup.com AdventureSignup.com SkiSignup.com PaddleSignup.com GiveSignup | RunSignup continues to invest heavily in key platform features, like financials and payments, free email marketing, free websites, and more. At the same time, many of our nonprofit […]

Welcome, Kristian!

Join us in welcoming Kristian Decker, the newest addition to the development organization taking on a technical leadership role in DevOps. Regular followers of our blog have seen all of the great engineering talent that has joined the company this year. Kristian’s role in DevOps will enable our team to reach their maximize efficiency while […]

Giving Tuesday Product Roadmap

Our mission at GiveSignup | RunSignup is to build great technology that helps our nonprofit and endurance customers engage and activate supporters to raise money and grow communities. In addition to helping your organization with fundraising events, GiveSignup also helps nonprofits grow and streamline year-round giving with a suite of donation and standalone fundraising features. […]

EMail Marketing V2 Plans

We are working on a new generation of Email Marketing for our GiveSignup | RunSignup customers. We have customers currently sending over 30 Million emails per month for free on our platform, and we want to make a significant step forward in what we are providing in our free platform. Our goal is to provide […]

Pre-Answer Participant Questions with a Race FAQ

Dive into any online forum for race directors, like the RD Hub on Facebook, and there’s one line of discussion you’ll always find: frustration with participants who ask the same questions over and over again. Better website content can eliminate emails – and make it easier to copy/paste answers and links for questions that do […]

Webinar Recap: How to Host a Successful Race this Fall

Race directors everywhere are adjusting their protocols to meet local guidelines and ensure runners are safe. While there’s no “one-size-fits-all” version of what you should do, there are lessons to be learned from every event director who successfully navigates new procedures. In this webinar, GiveSignup | Sales Lead Bryan Jenkins was joined by Clint McCormick, […]

Bird App Coaching Platform Integrates with GiveSignup | RunSignup

Guest Blog by Ann Conway, CEO of Bird. Bird has built an integration with RunSignup so participants can join a training program during race registration. There are a million running apps and training plans out there, but we know that runners aren’t looking for more data, they need motivation, accountability and support when training for […]

2022 Winter Symposium: Early Bird Registration is Open!

Like all of you, we have missed the creativity and energy that comes from in-person events, and we’re excited that our Early Bird registration for our in-person 2022 Winter Symposium is now open. Why join us? We focus on high quality educational sessions, hands-on technology training, and networking with peers from across the endurance and […]

Bibs & Chips in RaceDay Scoring

Timer Tip Tuesday Timers using RaceDay Scoring should check out this short training session on how to set up BibChip files in RaceDay Scoring. GiveSignup l RunSignup’s Crisp McDonald walks through the basics and provides a product demo exploring the potential issues when things are not set up correctly. This is an especially helpful Timer […]

Eventbrite Q2 2021 Report

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]

RaceJoy: New Alternate Event Setup

For RaceJoy Certified Timers RaceJoy has introduced a new method for Certified Timers to set up courses in RaceJoy to coincide with the automated registration integration now being applied in RaceJoy. The training video below covers how to complete the alternate event processing where timers are able to apply a single map upload to multiple […]

WorldPay Transaction Processing is Down

Good news – it looks like WorldPay is processing transactions again as of 10:38 AM. Fortunately, only about 18 people were frustrated in their attempt to sign up for an event or make a donation. We will be contacting them directly in the next hour. We will update this blog as the status changes. Our […]

RFID and RaceDay Scoring

Timer Training with Aaron Crosby RFID timers are invited to watch this informative webinar on how to use RaceDay Scoring with RFID Race Timing Systems timing equipment. GiveSignup l RunSignup’s Matt Avery along with special guest Aaron Crosby, with The Race Time, provide an overview of how to integrate the two technologies. The focus of […]

Endurance Event Highlights from the Summer Virtual Symposium

If you want catch up on all the sessions from last week’s Virtual Symposium, it’s not too late to do that. But we also wanted to take a minute to dive a little deeper into the key takeaways from a few of our favorite sessions focused on endurance events. The main message: it’s time to […]

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