One of the frequent questions we get is what is the difference between a registration and a ticket platform. This blog explains the difference and helps nonprofits decide which one to use. Participants Register Registration systems are built to handle not only the purchase, but also the collection of information needed for event day participation. […]
A streamlined race day leads to happy participants (and race directors). With the RaceDay Technology suite, we aim to deliver you products to streamline typical race day tasks. RaceDay team members Matt Avery and Crisp McDonald spoke with some of our Symposium guests about our RaceDay Registration platform and RaceDay CheckIn app. Learn how to […]
Jamie Orr, founder of Run The East, a Greenville, North Carolina based race timing and event management service provider recently completed RunSignup’s RaceDay Certification program. We noticed he was making full use of the various RaceDay Suite of Technology that RunSignup offers. So, we checked in with him to get some insights that we could […]
We have expanded Multi-Race Bundles to include some more features to make signup even simpler: Team Joining Combining Questions Combining Add-Ons and supporting shipping address validation Display Customizations Granting access to non-race directors Detailed Transactions download Combining Results Notifications Corral Support Single Bib Number option These are in addition to what has been released for […]
Teams and Groups are becoming an increasingly popular way to attract participants. However, there are always questions about how to make this as simple and obvious as possible to attract the most people. On Monday, August 6, we are taking another step forward as part of our User Experience Manifesto to help races maximize the […]
We are excited to announce the initial public release of Multi-Race Bundles. The purpose of the Multi-Race bundle is to offer a choice to participants to buy a bundle of any number of races and events together in a single transaction. Participant View This example is for a bundle between the two races in Moorestown, […]
Little things we do add up for our users. One is when people enter their address, we ask for their Zipcode and then auto-fill the City and State. We use ZipCodeAPI to do this little magic trick. Since the average city is 8 characters long (http://www.geographylists.com/list17f.html), and a state is 2 characters, RunSignUp has saved […]
Before your registration opens, make sure to get your race enabled for RaceJoy. Here are the top five reasons for enabling sooner rather than later. Reason One: Promotion and Visibility = Increase Registrations The sooner you get your race loaded and live in RaceJoy, the sooner your promotion begins. RaceJoy’s Race Calendar currently includes more […]
We are introducing a new way for races to do a lottery where participants enter their credit card up front and it is charged later. This is in addition to the many ways we already support like Waiting Lists and Loyalty Programs used by races like Boilermaker and Space Coast Marathon. The new system is on […]
Fast registration is something every race should strive for. One of the features we offer is for participants to save their credit card information securely. Here are the latest stats from January, 2017: 11.1% of participants save their credit card 10.3% of participants have registered this month with their previously saved card This is another […]
Industry’s Leading Race Day Tracking App Announces Race Search Tool RunSignUp’s RaceJoy announces its newest release of RaceJoy, the leading real-time tracking app for running and cycling events. RaceJoy’s new version now offers runners and cyclists with a convenient race calendar of upcoming events. All race events that use RunSignUp’s registration services will automatically appear […]
The Best Damn Race Series is taking things to the next level by offering RaceJoy’s advanced tracking and interactive race day features at all its races in the series – Cape Coral, Jacksonville, Safety Harbor, Orlando and New Orleans! With the addition of RaceJoy, participants and supporting friends and family have access to live phone […]
When a Processing fee is $0, there is now an option to hide that on Financial -> Pricing -> Processing Fee Type.
You can now add a custom label, description and an image to highlight a particular event. There are a lot of cool things that you can do with this. For example if you have a premium package that includes extra stuff, you can have an image of that show. This can get pretty fancy as […]
We have made Multi-Person Pricing more intuitive to participants. You can now add a message to participants to let them know what your special pricing is (it can be set to Discount $, Discount % or Fixed Amount) when they register: Once you add a second person (in this example), note how the pricing option […]
We now offer several ways to display and select multiple events. One of the powerful ones is the ability to select just one event, and for Sub-events to display simply as shown below: The options are on the Miscellaneous Settings Page: Allow participants to sign up for multiple Events in a single transaction Single Event […]
We are excited to bring out the final step of our Fast Registration Program: 1-Click Registration! As the name implies, 1-Click allows a previous RunSignUp participant to register for a race in 1 click. The participant must be logged into RunSignUp (which is easy since we leave users logged in by default), and have stored their Credit […]
RunSignUp now offers the fastest registration options for races with a collection of services that speed registration: Repeat RunSignUp Users have: Stay Logged-in Saved Contact information Saved Credit Card Saved Giveaway Saved Emergency Contact & Number Saved TXT Messaging Contact Fast Page Loads Mobile-sensing data entry minimizing Mobile-sensitive keyboards for fast data entry Reducing Data […]
We are announcing the final step of our efforts to provide Fast Registration to the Endurance market. This gives Race Directors the ability to eliminate steps in the registration process during certain situations: Mobile Registration (make it easy for mobile users to register) Expo Registration Date Range (day of race for example) Specific URL (you […]
Any race can now easily offer advanced course tracking, GPS-based progress alerts and cheer sending with three simple steps through RaceJoy’s website. RaceJoy’s basic option is free to the race – participants and spectators pay a minor 99 cents per race in-app fee. Its no wonder we have a flood of races getting their events […]
There is now an option to set a maximum number of participants per transaction. It is in the Race -> Race Page – > Misc Settings.
As another setup towards our goal of faster registration, we have now given race directors the option to hide fields from users so they do not have to enter them. This is configured on the Registration setup page either in the Wizard or the Dashboard. Currently the options are the ones below, and this will […]
RaceJoy had a big turnout this weekend with four key races in the North East: Fifth Third Capital River Run Rochester Marathon Newport Liberty Half Marathon Detroit Women’s Half Marathon We had more than 2,000 people use RaceJoy for its GPS live runner/walker tracking on Sunday, September 20. RaceJoy’s app was well used, with 21,550 […]
