Team Page Updates

Team pages have a new and sleek interface. They also highlight challenge information, including the total number of miles (or other tally) that the group has completed, as well as the breakdown for each individual (with a hyperlink to their individual results page). The Details and Join & Share boxes have drop downs that expand […]

Donation and Fundraising UX Update

Today more than 8,000 nonprofits use RunSignup as an all-in-one registration and fundraising solution, and even more races allow donations and fundraising on behalf of charity partners. With the 2019 launch of GiveSignup and the release of the most powerful tools in the industry that help your fundraisers raise more, from our free Facebook Fundraiser […]

Donations: Setup

You can enable donations for your run/walk/ride and customize your donation settings on the Donations Setup tab. There are 7 tiles that organize existing settings and make setting up donations simple: General Settings Donation Page Customizations Tax Deduction Rules Donation Discounts Corporate Matching Gifts Donation Summary Emails Advanced Settings Click the tile component to customize […]

Re-Order Ticket Groups

You can now easily drag and drop ticket groups to re-arrange the order in which they appear on your ticket event website and in the ticket purchase path. To re-order your ticket groups, go to the Ticket Event Wizard >> Step 2. Using the left-hand drag icon, re-arrange your ticket groups. Click Save Sort Order […]

Our accessibility journey, and how we met Tony.

Over the past three years (and before) we have made gradual advances toward being more accessible for differently-abled users, adding small code updates to better accommodate assistive technologies, putting some thought into contrast, and making sure our form fields have labels. These little things add up, and we thought we were doing well. Then, we […]

Symposium 2019: UX Review

As a website, the user experience is very important to us. Our UX Developers, Jeff and Darren, took some time at this year’s Symposium to talk about the UX changes that have been happening within the company for the past year. From new features to our rebranding, they’ll walk you through what has changed and […]

Team/Group SignUp Improvements

Teams and Groups are becoming an increasingly popular way to attract participants. However, there are always questions about how to make this as simple and obvious as possible to attract the most people. On Monday, August 6, we are taking another step forward as part of our User Experience Manifesto to help races maximize the […]

UX Manifesto – Year One Report

One year ago, we made this pledge: Our Commitment: RunSignUp will not only have the most feature rich race management platform, we will also have the leading user experience for participants, race directors, race management companies and timers by the end of 2017, and will continually improve the user experience into the future. Our goal […]

UX Update: New Race Wizard

We have released a major update to our race wizard. Here is a quick overview of what was included in this update: Refresh the look of the wizard with a clean modern design. Improve the usability and flow of the wizard. We scrutinized each UI element for improvements. Remove elements that are not needed in […]

RunSignUp CRM – the race director’s secret weapon

We have been updating our CRM over the past few months; giving it a fresh new design and enhanced features. Utilizing this information will allow you to provide a better experience for your attendees, giving you a distinct advantage over your competition. At RunSignUp we know how important it is to build meaningful relationships and […]

Redesigned Footers for New Race Website Template

If you haven’t switched your race to the new website template, this is yet another nudge in that direction. We have improved the footer area for the new race website to include all of the links to pages at the bottom of each page, as well as a simple “Contact This Race” link. If you […]

Race Website Improvements

We continue to make continuous improvements on the new Race Website template, with some more improvements expected next week. We will be shifting all new races to this new template by default. Remember you can shift your race website to the new look and feel very easily – just refer to our original announcement on […]

UX Update: The Little Things

We’ve been working on some small, incremental changes to improve the Race Dashboard. Here’s what’s new! Before:  After: 1. Introducing the Avatar Menu! It has a picture of you (yay!), and has all of your useful things in it: 2. Top Menu moved into Avatar Menu. The Top Menu doesn’t need to be out at […]

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