Share on facebook
Share on twitter
Share on email

New Defer Via Race Transfer Option

We just released a new option to make the deferral process much more streamlined for both races and participants. The new Defer via Race Transfer option will allow participants to automatically claim their deferral and register after renewing your race the following year. This eliminates the need to compile reports to generate coupons and reserved... Continue Reading →

Quick Participant Videos

With the flood of races offering deferrals and transfers to virtual events, participants are also flooding our inbox (and yours, I'm sure) looking for guidance. Luckily, Andrew Sigwart both monitors the info@runsignup email inbox, and creates all our video content. We have a few short videos you can share with participants to help them out,... Continue Reading →

Bulk Transfer Improvements

The Bulk Transfer tool makes it simple to transfer participants from one race or event to another. This is useful if you are signing up participants for multiple races. In the past, you had to enter the registration ID's manually. We have added a new capability that automatically takes the first 250 participants and inputs... Continue Reading →

New Event Transfer Option

You can now control if you allow participants to transfer into an event even after registration is closed. This is another option on the Participants -> Participant Management -> Event Transfers page:  

Giveaways During Transfers

During event and participant (bib) transfers, if the original runner had a Large Shirt reserved and there is no more inventory of Large, the person they are transferring to can claim that Large shirt now. Previously, it showed the size as being sold out. This also works for people transferring from say the Marathon to... Continue Reading →

Re-Applying Discounts During Event Transfers

We have added the ability for race directors to allow discounts to be reapplied during the event transfer process in participant management. This can be turned on under Participants>>Participant Management>>Event Transfer>>Reapply Discount. Here are a few important things to note about this feature: During the event transfer process, the discount amount from the original registration... Continue Reading →

Transfer Event Pricing Options

You have the ability to set pricing on a per-event basis. This can be very powerful for Wave races where you want to have different pricing for transferring between different types of waves. Here is an example of how it is set up for one race: