Club Membership Required on Specific Events

We have added an Advanced Option under Club Membership Discount Pricing that requires membership in a club for specific Events. This can be very useful for Clubs with their own race series who might have a specific Event like a Club 10K that is separate from the Open 5K. It can be a tool for […]

New Club Imports – Emailing Family Members

When clubs move over to RunSignUp, they can import their members, including multi-person or family memberships. When new members are imported into RunSignUp, they need to “Claim” their account – so that it is matched up with a real userID in the system. Imported multi-person memberships now get set up as sub-accounts of the primary […]

Case Study: Erie Runners Club, Big White Trailer, and RunSignUp

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Case Study focuses on a commitment to Race Day technology.  View the PDF Version of the Case Study Erie Runners Club, RunSignUp, and Race Day The Erie Runners […]

Bluegrass Runners Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Bluegrass Runners Case Study focuses on automated club management tools and membership discounts.  View the PDF Version of the Bluegrass Runners Case Study Bluegrass Runners and RunSignUp The Bluegrass Runners moved […]

Registrant and Member Only- Custom Sections

We have added the ability to create custom sections that can only be seen by current registrants or existing club members. This is a great feature that will allow you to post information, event and club details that can only be accessed after a registration or club membership is completed. This feature can be turned […]

Add RunSignUp Widgets in your Race or Club Website

We have added the option to place any RunSignUp Widget into a Race Page of your RunSignUp website. This can be convenient for lots of purposes – like highlighting some other races on your website, or putting a calendar of races on a Club website. To set this up, just go to a page you […]

Running Club Websites Released

We have released the same website capabilities for Clubs that we recently released for Races. All of the existing Clubs were automatically updated. The new design brings a number of benefits: Facebook Header Look. We evaluated a number of options and settled on a familiar look – the Facebook header style with a nice cover photo […]

The Synthesis of Races, Stores, and Training Programs

At our 2015 RunSignUp Race Director/Timer Symposium, Andy Marsh from Playmakers shared his view of the synthesis between Races, Training Programs, and Running Stores: We’ve shared our philosophy of the Running Community before; that the running community is made up of tens of thousands of micro-communities that overlap – races, running clubs, running stores, timers, as […]

Calling all Clubs: Join the RRCA in Supporting BOSTON

In their latest edition of Keeping Pace, the RRCA newsletter, Road Runners Club of America encouraged their clubs to rally behind the BOSTON film.  We’ve already outlined some of the reasons why you should help fund BOSTON, but what’s in it for the club?   The first 100 Clubs (or individuals) who raise $2,500 earn a one time […]

Dirty Dog 15K Trail Run Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Dirty Dog 15K Trail Run Case Study focuses on tiered pricing for a sellout race, building bib labels, and differentiating your race to create positive word of mouth.  View […]

Scranton Half Marathon Embraces RaceJoy’s GPS Tracking

This past weekend was a big race weekend in the United States. Overall, RaceJoy had close to 2,000 users over the course of the weekend and 340 phones were tracked with at least one supporting spectator tracking them. More than 7,000 GPS-timed Progress Alerts were sent out, as well as 1,700 cheers. We are continuing […]

Lehigh Valley Road Runners Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Lehigh Valley Road Runners Case Study focuses on using custom questions to manage volunteerism and building a member-focused Race Series.  View the PDF Version of the Lehigh Valley Road […]

Birmingham Track Club Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Ventura Marathon Case Study focuses on Self-Service Participant Management, Sponsors, and Club Discounts & Cross Promotion.  View the PDF Version of the Birmingham Track Club Case Study Birmingham Track Club […]

Clubs Memberships and One Database

The big advantage of RunsignUp Clubs is having a single database that holds all changes and all information.  All Club Officers can see the current information, and more importantly, club members all can see it as well.  If a club member updates their personal information because they moved or changed emails, that is known to […]

Running Club Membership Systems – Leveraging the Cloud

We are seeing more and more Running Clubs making the move to RunSignUp Clubs. We noticed an article in The New York Times this morning about how The Cloud is impacting organizations. It can be easily applied to Running Clubs: Ed Lazowska, who holds a chair in computer science and engineering at the University of […]

Case Study: Gallagher Fitness Resources and ActiveSalem.Com

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Case Study on Gallagher Fitness Resources and ActiveSalem.com focuses on implementing a RunSignUp Race Calendar, providing resources to local Race Directors, and using RunSignUp Clubs to manage Training Programs. View […]

Running Club Membership Expired Email

We have had the capability to automatically send up to 5 emails when a club member’s membership is expiring (for example 60, 30, 7 and the day of expiration). We have just added the capability for a Club Officer to also receive an email when memberships really do expire without being renewed. You can set […]

Gulf Coast Runners Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Gulf Coast Runners Case Study focuses on Club Member Management, Social Event Signups, Donations, and operating as a guide for Charity Races.  View the PDF Version of the Gulf […]

Ventura Marathon Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Ventura Marathon Case Study focuses on Self-Service Participant Management, Sponsors, and Club Discounts & Cross Promotion.  View the PDF Version of the Ventura Marathon Case Study Overview: The Ventura Marathon sets […]

Innovation

Innovation: The act or process of introducing new ideas, devices, or methods. As technology people, we love the opportunity to continually innovate and bring new features to the table…but don’t mistake innovation for instability.  We believe innovative technology should still be reliable technology. Have ideas? Challenge us!

Race Calendar Widget Updates

The RunSignUp Race Calendar Widget is useful for Timers, Running Clubs and Running Stores who want to have a list of races in their area on their own websites. The example on the right is from Playmakers Running Store in Michigan. The calendar widget lists races. All you need to do is put a simple line […]

Running Club Daily Membership

We have added the capability to specify club memberships based on a number of days, in addition to months, yearly and a specific date range. This is useful for clubs and running stores who have training programs that last for 10 weeks, for example (actually that was the use case of the running store that […]

Maine Track Club Case Study: Transitioning to RunSignUp

We are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  At the RRCA Convention, we found our first willing case study, the Maine Track Club.  This Case Study focuses on the initial transition of a […]

Going Live with a Sell Out Race

The Space Coast Marathon opened up registration this morning on RunSignUp. This is a sell out race, and what was interesting is the way they handled registration. Like the Spring Lake 5, they wanted to give a first chance to last year’s participants.  And like the Spring Lake 5, they emailed a password to last […]

Tech Notes – How to Integrate your App with the Club Member API

This is for advanced users who want to integrate an existing (or new) application with our Club API. The main purpose is for an application to sync data associated with members of a club with the external application. We are currently working with a club who uses a training application that needs to sync with […]

More Flexibility in Displaying Club Members

We have added some more options to the Information Sharing tab for Running Clubs. Clubs can now chose to have: No list of members List of Members by name (the first screen shot below) Search box to find members by entering a name (the second screen shot below) We find having a public listing is […]

Club Open API

(Geek alert!) We have just released an extension to our Open API to include Club Membership access. This gives other software providers as well as advanced customers access to Club Membership information from their application. For example, another registration provider could now offer a similar capability to our discount to club members. While some might […]

Club Membership Management

We have added the capability for a club member to manage their membership better. Now you can: Renew Membership Add Members to a Family type of membership that allows multiple members Remove Members from a Family type of membership Cancel a Membership (no refunds) Cancel and then Change to a New Membership level. This is […]

More Tips and Tricks for Importing Club Members – Families

As we continue to get large clubs importing existing memberships into RunSignup, we learn more and develop a few tools. One of the powerful things RunSignUp offers is the idea of a single Membership covering multiple people.  Very useful for Mom to sign up herself, her husband and two kids in a single registration. When […]

Importing Club Members – Tips and Tricks

As a follow on to the post on Importing Club Members, we wanted to give some tips and tricks we have learned as more and more clubs are moving to RunSignUp. Small Chunks – Import small chunks – maybe 100 at a time.  There are several reasons. First, we display all the imported data before you […]

Claiming Imported Club Memberships

We’ve added a nice feature to make it super-easy for Club Directors to send Claim information to club members they have imported.  This is important since it let’s a club member manage their own membership and renew it – thus reducing duplicate membership records.  Just click on the little “Send Claim Instructions” under the person’s […]

Claiming a Running Club Membership

We have a lot of Running Clubs moving to RunSignUp.  A common challenge of the transition is matching a person on an Excel spreadsheet to a real user logging in.   We offer a “Claim Account” capability.  This allows a member that was uploaded with an email address a method of claiming their account. One […]

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