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Sometimes new users get created even though there is already a user in RunSignUp with a profile. For example, someone might have imported my registration in a race rather than me signing into RunSignUp and signing myself up for a race. This is actually a very common occurrence for Running Clubs who move to RunSignUp […]
We have made a update to the system so users can now see their volunteer assignments directly from their RunSignUp profile. Volunteers can click on the “My Volunteer Assignments” link to view their volunteer commitments and additional volunteer information like start time, end time, location and details: The volunteer information is tied directly to the […]
When a Mom registers herself and her son for a race (or a club), a Primary Account is automatically created for the Mom and a Secondary Account is created for the Son. This creates a number of potential ways that Primary and Secondary Account holders can collaborate in RunSignUp: 1. Create a Primary Account from […]
Need to know how to Claim an Account (typically needed for Clubs or Races that have imported a number of members or runners)? Need to know how to make a “Secondary” user (like your wife or daughter) into their own account? Want to understand accounts better? Here is your guide… RunSignUp Account Management Manual
We have a lot of Running Clubs moving to RunSignUp. A common challenge of the transition is matching a person on an Excel spreadsheet to a real user logging in. We offer a “Claim Account” capability. This allows a member that was uploaded with an email address a method of claiming their account. One […]
