We have gotten some questions about USATriathlon promoting Ticket Socket. Two points. There is no obligation for a triathlon to switch from RunSignup to Ticket Socket. We continue to be the second largest provider of registration for triathlons after Active/Ironman. We continue to support the USAT API, and are collaborating with them on their new […]
We now show the USAT Membership number in several more convenient places. In particular, the Participant Management page for each individual now shows the number: In addition, you can build saved reports that include any of the USAT information:
USATriathlon has an 8 hour delay built into their membership data. This means if an triathlete signs up for a membership on the USATriathlon site, it will take 8 hours until their membership number is available in other applications. This can cause frustration on the part of some triathletes who may be trying to sign […]
When a Race Director manually transfers a participant’s event through the back end the USAT Membership or One Day information now also carry over to the view of the registration if the USAT Event ID is the same for the events.
USA Triathlon has notified us of their plans to increase Membership Pricing effective January, 1, 2016. Our integration with USATriathlon will change effective that day as we.. Here is their notice: UPCOMING CHANGE For the first time in four years, USA Triathlon is increasing the adult annual membership fee $5, from $45 to $50, and […]
THIS ISSUE HAS BEEN CLOSED. ALL SYSTEMS WORKING WELL. USA Triathlon is having intermittent issues with their infrastructure. For most USAT transactions this should not cause a problem because we batch transactions in the background. However, USAT Annual Members who are trying to enter their membership ID may not be able to be validated. It […]
USA Triathlon will have a one hour outage on Sept. 30. They will be performing a network upgrade starting 9/30/2015 at 11pm until 10/1/2015 at 12am Mountain Time (1 hour in duration). This means our automated mechanism for confirming USAT memberships will not work during that time.
As every USA Triathlon race director knows, collecting Waivers is important (and a bit frustrating at times!). We have worked with USAT to further streamline and automate the process with the following additions: 1. Forced Waiver Signature. If this is combined with the option we have had for a while to only allow one registration […]
We received the following notification from USA Triathlon. This will obviously cause some issues and we are considering our options for during the outage and also trying to understand the implications for triathletes and race directors after the new membership system is installed. We are considering disabling all USAT registrations during their down time as […]
We’ve heard a little confusion about the USA Triathlon Integration that we released in December. To clarify the USAT mandated process (and how you may have ended up with unsigned waivers): Your athletes are prompted to sign the waiver within registration. However, to comply with USAT requirements, there is also an option to sign the […]
We have worked with USA Triathlon to create a new and improved integrated registration process with USAT Membership management. This makes it simple for triathletes to sign up for a race and use or get a USAT membership. It also makes it simple for race directors to meet the reporting requirements of USAT. Here is […]