USA Triathlon Ticket Socket Partnership

We have gotten some questions about USATriathlon promoting Ticket Socket. Two points. There is no obligation for a triathlon to switch from RunSignup to Ticket Socket. We continue to be the second largest provider of registration for triathlons after Active/Ironman. We continue to support the USAT API, and are collaborating with them on their new […]

USATriathlon Membership Delay Explanation

USATriathlon has an 8 hour delay built into their membership data. This means if an triathlete signs up for a membership on the USATriathlon site, it will take 8 hours until their membership number is available in other applications. This can cause frustration on the part of some triathletes who may be trying to sign […]

USA Triathlon Membership Pricing Changes Coming

USA Triathlon has notified us of their plans to increase Membership Pricing effective January, 1, 2016. Our integration with USATriathlon will change effective that day as we.. Here is their notice: UPCOMING CHANGE For the first time in four years, USA Triathlon is increasing the adult annual membership fee $5, from $45 to $50, and […]

USA Triathlon Site Issues

THIS ISSUE HAS BEEN CLOSED. ALL SYSTEMS WORKING WELL. USA Triathlon is having intermittent issues with their infrastructure. For most USAT transactions this should not cause a problem because we batch transactions in the background. However, USAT Annual Members who are trying to enter their  membership ID may not be able to be validated. It […]

USAT Automated Waiver Enhancements

As every USA Triathlon race director knows, collecting Waivers is important (and a bit frustrating at times!). We have worked with USAT to further streamline and automate the process with the following additions: 1.  Forced Waiver Signature.  If this is combined with the option we have had for a while to only allow one registration […]

USAT Outage – April 28

We received the following notification from USA Triathlon. This will obviously cause some issues and we are considering our options for during the outage and also trying to understand the implications for triathletes and race directors after the new membership system is installed. We are considering disabling all USAT registrations during their down time as […]

Unsigned USAT Waivers

We’ve heard a little confusion about the USA Triathlon Integration that we released in December.  To clarify the USAT mandated process (and how you may have ended up with unsigned waivers): Your athletes are prompted to sign the waiver within registration.  However, to comply with USAT requirements, there is also an option to sign the […]

USA Triathlon Integration Upgrade

We have worked with USA Triathlon to create a new and improved integrated registration process with USAT Membership management. This makes it simple for triathletes to sign up for a race and use or get a USAT membership. It also makes it simple for race directors to meet the reporting requirements of USAT. Here is […]

WordPress