In a world where everything is getting more expensive, is it time race directors bite the bullet and increased prices? Race Directors Hub just hosted an episode of the #HeadStart podcast where guests covered this very topic.
Part of my Founder’s Corner blog series on what, how and why we do things at RunSignup. This will be a combo blog. I am really into this term “Product Led” (I think the team at RunSignup might be tired of hearing it from me), so I want to talk about that some. And if […]
It seems Race Roster is having a big calling campaign into races who use RunSignup. We’ve been getting emails and feedback similar to this the past several weeks: “Just got a call from Race Roster trying to pull me over from RSU – not happening – they don’t give up – lol.” RunSignup Customer There […]
We have added a new feature similar to our existing Loyalty List feature that allows you to set up a list of potential participants who you would like to let bypass the Estimated Finish Time required field when selecting a Corral. You will provide a list of names, emails, and Dates of Birth to identify […]
The 2022 RunSignup Summer Symposium is coming up July 26-27 in Philadelphia, and we’ve started fielding some questions from race directors and timers wondering if the event is for them. So here’s a little snapshot at who attends the Symposium – and what you can expect if you join us! By the numbers… Due to […]
Making a Great Impression with a Great Website Websites and cover pages to a lot more than look nice − they are often your first chance to make a great impression. Without them, visitors who are thinking about signing up for your race or supporting your cause with a donation could be left with questions […]
RaceDay Scoring Troubleshooting Tips This recorded Timer Tip Tuesday is for timers using RaceDay Scoring to score their events and provides tips on addressing potential setup issues and challenges on race day. RunSignup’s Crisp McDonalds walks through strategies such as creating test reads, backing up files, recalculating reads, ensuring timers are on the current version […]
We did our Market Analysis in mid March, and our Q1 Report, which were both pretty optimistic. However, we have done a bit of further analysis and are detecting some COVID impacts still. We are suspecting a general lack of energy by some race organizers, and a disconnect that has grown between events and their […]
We are excited to announce our newest team member, Anne Mitchell. Anne is joining us as an Account Manager, working with the sales team to provide support to current and prospective customers. She will be responsible for reviewing events created on our platform to find ways to improve their experience. To welcome Anne to our […]
Branching out into new types of events? If you’re an expert on RaceDay but new to ticket events, this webinar is here to help. The basics will sound familiar: communicate your processes in advance, provide self-serve event management options when possible, and take advantage of a CheckIn App. Join us to learn about our purpose-built […]
Part of my series on what, why and how we do things at RunSignup, Founder’s Corner. I was a bit of an economics nerd growing up. I subscribed to Barrons for a while and read my Dad’s Forbes and Fortune magazines. At Easter, we would drive to visit my Grandparents in Parkersburg, West Virginia. We […]
Looking for a way to sell tickets for your upcoming conference, seminar, or class? TicketSignup makes it easy to sell tickets for a variety of educational events of all sizes, including: A Leadership Speaker Series A Hybrid Symposium with virtual and in-person options An In-Person Runner Safety and Self Defense Class A Virtual Cooking Class […]
Part of my Founder’s Corner blog series on what, how and why we do things at RunSignup. Yesterday a group of our developers made a presentation to the Rowan University ACM student members. We have a special connection with Rowan, with 3 full time developers – Phil, Benny and Justus – joining us originally via […]
Hosting an event and need to sell tickets? Interested in expanding your business to include festivals, golf tournaments, holiday light shows and more? Join us for TicketSignup 101 to learn how to take advantage of free and easy technology to sell more tickets. With free email marketing, free websites, and event day tools, TicketSignup can […]
About the job GiveSignup l RunSignup is seeking a WordPress Developer to join our team! This is a contract position in which the candidate will work a hybrid remote/office schedule. This is a great opportunity for a detail-oriented individual who is experienced in building company websites. What you’ll be doing In this role, you will […]
As has been the case for the past 2 years, Q1 was impacted by Covid. We saw drops in the number of new and renewed event creation in December and January, with recoveries in February and March as case counts dropped. We also saw some hesitancy by participants and attendees to sign up too early […]
We recently announced a migration of Lightbox registration customers to the RunSignup platform. Lightbox – RunSignup FAQ Why is Lightbox partnering with RunSignup? We have always been focused on how we can help our customers. After analysis of all of the features that RunSignup has in their platform, we made the decision that we would […]
Lightbox will be migrating all customers to the industry leading RunSignup platform this year Waltham, MA and Moorestown NJ – Lightbox Technologies is partnering with RunSignup to migrate their race registration customers to the RunSignup platform this year. Lightbox customers have been contacted and a joint Lightbox – RunSignup team is working on helping customers […]
U.S. Masters Swimming Membership Support RunSignup continues to strengthen integrations to sports organizations with our new rollout of real-time membership validation for U.S. Masters Swimming (USMS). USMS has nearly 55,000 members that train together and compete in sanctioned events. With our new integration it is even easier for USMS members to register for events and […]
We have been doing the race registration market analysis every 6 months for many years. Last September we stated things were returning to normal, only to be interrupted by the Omicron wave which impacted numbers in December thru March. We will dive in more below. Update Note: We announced the acquisition of the Lightbox Registration […]
I just wrote a blog for Founder’s Corner that talked about our Open approach. One of the key elements of our approach is having an Open API. This provides a way for other software programs to interact with data on our platform. For example, it allows a timing software vendor to download all participant information […]
We will be rolling out new pricing to process transactions on our platform on May 1st for all new and renewed races, ticket events, and clubs. The price change increases the cost to process a transaction from $1.00 per transaction + 5.8% of the transaction value to $1.00 per transaction + 6% of the transaction […]
Today’s topic on Founders Corner is about having an Open strategy to technology and business. Like other topics, this is one of the foundational elements of our strategy at RunSignup. In fact, one of the reasons I wanted to create the company was the closed business and technology approach registration vendors were taking – and […]
There have been books, movies, and webinars about a phrase that you may or may not be familiar with — leading from the heart. In the world of business, it’s sometimes used to remind people that there’s little to no room for “heart” in the workplace. Of course, it’s our experience – especially in the […]
We are excited to announce our newest team member, Sarah McMahon! Sarah is joining us as a Sales Development Representative for GiveSignup. She will be responsible for identifying and contacting potential sales leads, leading demos, and expanding relationships with existing partners. To welcome Sarah to our team and to give her the opportunity to tell […]
GiveSignup | RunSignup is seeking an Account Manager to join our team! This position has the opportunity to be based in our Richmond, VA, office or remote. This is a great opportunity for a talented and passionate individual who wants to work in a tech savvy, highly effective account management environment in the nonprofit and […]
We have released a set of enhancements to our Voucher System. Vouchers are a powerful alternative to coupons, and helpful for customers transitioning to our platform that need to give monetary credit to participants to use on future events. This release adds features around being able to use the full credit across multiple events, and […]
We are excited to announce our newest team member, Carolyn Beck. Carolyn is joining us as an Accounting Clerk and (among other accounting tasks) will be assisting with customer finance support questions, and payment conciliations, new customer applications, and customer chargebacks. In other words, helping out finance team provide the best support possible to all […]
Pedal event fundraisers are a fun and creative way to bring supporters together for an indoor cycling event that can easily offer both in-person and virtual options. With RunSignup’s free tools including free Email Marketing, free websites, and integrated fundraising and donations, nonprofits can raise more and engage supporters with a unique and creative pedal […]
TicketSignup has a lot of fancy features to enhance your event website and promote your event, but we know that the most important thing is for you to be able to sell tickets, fast. If you have a simple setup, you can get your event up and ready for sales in just 5 minutes. This […]
We are very excited to announce the newest update to one of our favorite products, RaceDay Checkin! This update includes quite a few features that our customers have been waiting on for a while, along with a few bug fixes. You can find the updates today in the Apple App Store, and Google Play Store! […]
We were thrilled to introduce FREE Email Marketing for every organization that hosts events on GiveSignup, TicketSignup, and RunSignup. Email marketing is tailored to your event needs, from marketing and promotions to pre-event and post-event communications. This free tool will give your organization, nonprofit, or small business the power to send emails across all your events and […]
We are predominantly runners, cyclists, swimmers, orienteerers, hikers, and triathletes… but we like to have a little fun with team sports, too. For years, March Madness has been a chance to engage in some friendly competition with our friends, partners, and customers, and we are excited to see which customers have all the inside information this […]
I got spurred to write about this topic on Founder’s Corner about Continuous Improvement by an email from a customer yesterday: Hi Bob, my name is Tom Gifford and I am the Race Series Director for the East Shore YMCA. We are in Harrisburg, PA. I have been using RunSignUp since 2015 and I wanted to […]
You know your event is awesome, and now it’s time to spread the word and sell more tickets. If you are familiar with the marketing tools on RunSignup, you’ll find a lot of overlap here. Successful strategies for marketing your ticket event rely on branding, easy communications, and social connections. 1. Free Websites What is […]
We are excited to announce our newest team member, Scott O’Hara. Scott is joining our RaceDay Development team in Florida, joining us as a Mobile App User Interface Developer to update the user interface and experience for our Android and iOS products. To welcome Scott to our team and to give him the opportunity to […]
Last week on Founder’s Corner, I talked about our 3 sets of virtuous cycles that make up our Guiding Principles. Today let’s talk about $Money. A subject a lot of people shy away from. I’m not good at analogies, but let’s call money equivalent to the water in a river. So it is worth talking […]
This is the initial post for the Founder’s Corner Series. It is fitting, because this is what we use as our core set of principles. Almost every decision we make can come back to this as a root set of principles to guide what the decision should be. We have had these in place since […]
I’m starting up this series of blog posts to share the reason behind what, why and how we do things at our company. As we are growing, we have more and more new employees and more and more new customers. A couple of days ago I found myself trying to explain a bunch of things […]
Join us for this recorded webinar where Crisp provides an overview of the RaceDay CheckIn app for efficient processing of participants and volunteers. This session will cover the available features and will walk through the specific steps to take to set up the custom settings for your event. The RaceDay CheckIn app is a free […]
Your organization can now get FREE Email Marketing across all of your events and contacts on GiveSignup, TicketSignup, and RunSignup. Free Organization Email Marketing gives your organization the power to send emails across all of your events and contacts from a single dashboard. While we will be building many more features for Organization Email Marketing […]
With the introduction of TicketSignup earlier this month, we’ve had an influx of questions from customers, including the most basic one: what type of events use TicketSignup’s Ticket Events instead of RunSignup’s Registration Events? The answer is: many! Ticket events include everything from corn mazes and holiday light shows to luncheons and free events. This […]
New: RaceJoy Participant Split Export & Route Replay In response to participant requests, RaceJoy now offers the ability for finishers to export their finish data and view the route they completed. Previously, the data and route replay capabilities were only available for timers and race organizers on the backend of RaceJoy. Participants request their personalized […]
Start 2022 off right. Join us to review the renewal process (and any cleanup that may be needed from the last two years), then get a refresh on participant management options and best practices. This webinar with Larry and Herman covers: Renewing your events Self-serve participant management options Refund, deferrals, and transfers Bulk participant management […]
Text “H1013” to 49514 on your phone right now. It takes you to the ScottCoffeeRun Homepage. Or any of these: “D1013” – Takes you to the Donate Page“P1013” – Takes you to the Photos Page“R1013” – Takes you to the Results Page“S1013” – Takes you to the Signup Page“V1013” – Takes you to the Volunteer Page And […]
We attended the RunningUSA 2022 conference in Orlando this week. It was great seeing so many old friends and being physically present with others who care about the endurance community. We thought it was worth a recap of highlights, areas for improvement, and to clear up some misperceptions. The Good Stuff There were nearly 500 […]
Join our guest speaker, Porter Bratten from Orca Running and Evergreen Trail Runs, to learn more about what it means for a race organization to go carbon neutral – or at least, reduce your carbon footprint. He covers: Why he chose to take on the goal of carbon neutrality for his events New products and […]
Next-generation email marketing is here! Get a look at the new Email Builder with out of the box and custom templates, dynamic data replacement tags, and more. As always, email marketing is free, with unlimited contacts and unlimited sends. Access default participant contact lists, add your own custom lists, and send targeted communications with beautiful email templates. Join us […]
On Monday, we introduced TicketSignup, our new offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. Yesterday, Bob & Bryan sat down to walk through the key features of the platform and how you can get started today. Join them to learn: How […]
This is one of series of blogs we’ll use to break down key endurance industry trends we saw in 2021, and evaluate what they mean for race directors as you prepare for 2022. You can find the full report (and more resources) below, along with additional blogs on the topic. >> How Much Was Race […]
