Endurance Event Highlights from the Summer Virtual Symposium

If you want catch up on all the sessions from last week’s Virtual Symposium, it’s not too late to do that. But we also wanted to take a minute to dive a little deeper into the key takeaways from a few of our favorite sessions focused on endurance events. The main message: it’s time to […]

GA, KS, LA, MI, MS, TN Pass Marketplace Facilitator Sales Tax Laws: Action Required for Nonprofits

Recently we reported that Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace sellers. While researching the change in the Florida […]

2021 Virtual Summer Symposium Wrap-Up

We wrapped up our 2021 Virtual Summer Symposium on Thursday. While we’re looking forward to getting back in-person, it was great to connect with customers online! If you missed out, it’s not too late to catch up. We recorded all sessions, and you can access the recordings, presentation slides, and follow-up links below. Highlights of […]

Welcome, Kristina!

We are excited to announce that Kristina German has joined the GiveSignup | RunSignup team as our first Human Resource Manager. Kristina will be responsible for recruiting, on-boarding, training, compensation and benefits and other important HR related initiatives for our company including a diversity, equity and Inclusion program. She will work from our Moorestown, NJ office but will spend […]

RaceDay Scoring Tips & Tricks

Timers using RaceDay Scoring should check out this training provided by GiveSignup l RunSignup’s Crisp McDonald. Crisp covers ways in which you can get the most out of RaceDay Scoring and ensure proper setup. Help your race go smoothly by taking advantage of this product training before race day! Specific Topics Covered Include: Importing a […]

Payment Account Reporting: Add-ons and Store Items

We’ve added 2 new line items to the payment account report’s funds transfer reconciliation report. There are now 2 breakdown items under transactions that allow you to export a report of add-ons and a report of store items across all of your races per funds transfer. You can view this report when you navigate to […]

Florida Passes Marketplace Facilitator Sales Tax Law: Action Required for Nonprofits and Events Charging for Spectators

IMPORTANT: Action Required for Nonprofits and for Events Charging for Spectators Recently Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace […]

Q2 2021 GiveSignup | RunSignup Report

Q2 marks the quarter where our business and our customer’s business returned to growth. Vaccination rates going up, cases, hospitalizations and deaths going down dramatically caused states to open up. As we had been expecting, that is great news for live events. The cover photo above is from the Scott Coffee Run. We wrote about […]

Summer Symposium Timer Tracks

Timer-Specific Opportunities: July 20-22, 2021 GiveSignup l RunSignup’s 2021 virtual summer symposium offers many opportunities for industry timers to get information about the industry, business practices, and in-depth product training. In addition, timers can become certified in RaceJoy and/or RaceDay Scoring. Here is a recap of the sessions timers will find most relevant to their […]

Welcome Summer Interns 2021!

Welcome Summer Interns 2021 This year, we are welcoming eight interns from across the country who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience […]

RaceDay Scoring for Teams: Training Series for Timers

Version 3.0 Overview l Relay Teams l Aggregate Teams Timers are invited to get up to speed on the new 3.0 TEAM release of RaceDay Scoring by watching the series of timer training webinars below. Topics include a general overview of version 3.0, Relay Teams, and Aggregate Team scoring. RunSignup’s Matt Avery walks through how […]

Ending Simple Private Email Option, and sunsetting some referral tracking codes

We will be removing the feature to have simple private email labeling that uses your “Reply to” address as your “From” address since Google has recently begun blocking all emails set up this way to Gmail accounts. We had introduced this simplified version years ago, but with the increased security scrutiny Gmail has ended support […]

0-60 for the Endurance and Nonprofit Event Community

It seemed like the whole country went from 60 mph to 0 in March, 2020 for our endurance and nonprofit customers putting on events. Here we are in early June, 2021 and it feels like we are going from 0 back to 60! One of the simple charts we have is showing the total $ […]

RaceDay Scoring v3.0 for Relays

Timer Training Session Timers are invited to get up to speed on the scoring relay events with new release of RaceDay Scoring by watching the recorded Webinar below. RunSignup’s Matt Avery walks through how to setup RaceDay Scoring for relays and provides important tips along the way. Timers can set up one-on-one training for additional […]

Observations from a Post Pandemic Race

The Scott Coffee Run was this past weekend. As followers of us know, this was the race that inspired the creation of RunSignup in 2010. Bob is a race director for the race and saw the need for better technology at races. We wanted to share our observations from a “post pandemic” race. Fun It […]

RaceJoy Product Update for Certified Timers

We’ve introduced new product improvements RaceJoy Certified Timers will find valuable – from map building backend setup advancements to improving the participant experience with registration integration for virtual events. Bib Integration for Virtual Events Participants no longer need to know their bib number when using RaceJoy for virtual events. RaceJoy now integrates with the registration […]

USATriathlon Membership System Goes Live June 2, 2021

UPDATE: The new USAT API is now live and we are processing all requests with the new system around noon Thursday June 3, 2021. USATriathlon will be going live with a new membership validation, selling and waiver system on June 2, 2021. USAT has a FAQ posted here. The good news is that there is […]

Large Events Progress Report: Moving Forward in 2021

It was only two months ago that we declared that events were back, citing dozens of small, local races and a handful of modified events exceeding 1,000. For all the optimism we felt then, even we underestimated the speed and velocity of event returns. Given the rate of change in the industry, it’s time to […]

Launch of RaceDay Scoring v3.0: Team Scoring Upgrade

NEW RELEASE NOW AVAILABLE We are incredibly excited to announce RaceDay Scoring Version 3.0 new team upgrade release is now available for industry timers. This latest release of RaceDay Scoring encompasses substantial innovation for timers scoring events with a team or group component, such as running clubs, corporate teams, and relays. This significant upgrade spans all the […]

Payment Account Transition – Bank Account Verification

With the coming of May, we are now required to verify bank account information. This is part of updates to the Financial Crimes Enforcement Network (Fincen) rules that banks and credit card processors belong to and are required to comply with. This also coincides with our transition to a new payment processor. As we migrate […]

RaceJoy Certified Timers Advanced Training

As hybrid experiences continue across the country, timers are helping events offer RaceJoy’s race day experience for both onsite and virtual course options for all types of events – relays, ultras, triathlons, duathlons, and so on. Below are advanced training sessions designed to help RaceJoy Certified timers ensure proper backend setup for different types of […]

Eventbrite Q1 2021 Report

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]

Welcome, Michael!

A big welcome to Michael Lindeboom who joined the GiveSignup|RunSignup development team this week.  Michael is a stellar addition with over 30 years of solid development experience.  Michael has seen it all contributing to everything from mainframes to mobile; on-premise to cloud computing; working in small 10 person companies to large multinational organizations.  Much of […]

Fundraising Events (Ep. 3): Getting Briefed on Hybrid Events

Episode 3 of the Fundraising Events Podcast features Mindy Conklin, from Hitting Cancer Below the Belt. The organization uses events as a primary source of revenue, including their inaugural event the Boxer Brief 5K. Because of the pandemic, they went virtual last year and are now transitioning to a hybrid model that expands their reach […]

How to be a Race Director: 2021 Education Round-Up

With our 2021 Spring Forward Seminar we capped off a year of extensive virtual education focused on helping event professionals and nonprofits manage the uncertainty of the COVID-19 pandemic and pivot events from in-person to virtual to hybrid. Between multi-session virtual seminars and webinars throughout the year, the last 13 months have been a whirlwind […]

Spring Forward Seminar: Recordings and Resources

Thanks to all the nonprofits, event directors, and timers, who registered to join us for our Spring Forward Session! You can refer to all the videos and resources below as you start preparing your Hybrid event strategy in 2021. Key Resources These informational hubs are your best resource for a deep-dive into the specific solutions […]

Now Hiring: HR Manager

Do you… Want to work with a dynamic, cutting-edge company that uses innovative technology to make a difference in the endurance and nonprofit markets? Have experience in hands-on human resource management for a growing technology company? Love working with passionate, smart people? GiveSignup | RunSignup is the leading all-in-one platform for endurance and fundraising events. […]

Steps for Students 2021 Case Study

New Backend Technology and Virtual Fundraising Event Debrief Case Study Key Topics: Fundraiser, team fundraising success Integrated technology Timer going the extra mile RunSignup’s data integration Creative virtual approach, success during Covid-19 Virtual race considerations Event Showcased: 2021 Steps for Students, Galveston-Houston, Texas Race Organizers Interviewed: Julie Eberle, Associate Director of Development – Special Events, […]

Navigating Facebook’s New Ads Changes

We reported back in February that the squabble between Apple and Facebook over user privacy was probably going to result in changes to the Facebook Ads platform.  Here is the latest update on how Facebook is changing their ad system and what you need to do to prepare for the change. What Sites are Impacted […]

Fundraising Events (Episode 1): Entering the World of Virtual Events

Want to learn from fundraising event experts while you run, walk, or clean your house? GiveSignup | RunSignup Sales Lead Bryan Jenkins has started a hyper-focused podcast series to bring you stories of successful fundraising events, no reading required. In each episode, Bryan will chat with an influencer in the event industry who’s been instrumental […]

Welcome, Joseph Kotzker!

Spring is here and RunSignup | GiveSignup is climbing out of the COVID fog strong with growth across our entire organization.  With that investment, we were able to comb our networks for additional high-caliber tech talent which has resulted in another great addition to the development team.  We are happy to announce Joseph Kotzker is joining […]

Manage Your Event from a Single Platform

Event management is complicated, and even the smallest of 5K’s requires a team of people to handle the pre-race logistics, marketing, and race day operations. The requirement for teamwork was a significant motivation for our process as we built out features on the RunSignup Dashboard, and our goal is to make it easy for you […]

USA Cycling Waiver and Membership Support

We have released the ability for non-competitive cycling events that are USAC sanctioned to easily comply with USAC requirements for waiver signature and member number collection and validation. This is not for competitive, categorized races since USAC has an exclusive contract with BikeReg for those. However, a growing number of cycling and gravel events use […]

Product News! New and Improved RaceDay CheckIn App

Efficient Race Day Processing of Participants  We are very excited to launch our new and improved RaceDay Check-In mobile application! Available for Android and iOS devices, the new release of the free RaceDay Check-In app offers core functionality improvements, simplified user experience, and a refreshed interface. RunSignup’s RaceDay CheckIn app is designed for race organizers […]

New Automated Photo Bib Tagging

One of the magical features of our free photo platform is the automated tagging of people based on image processing of bib numbers. For each photo that is uploaded, we automatically send it to a scanning service and it returns the bib numbers. We add nice little touches like filtering for bibs less than 1000 […]

California Triathlon Offers Insurance Alternative for Triathlons

After 2 years of work, California Triathlon is pleased to announce the California Triathlon Endorsed Race Director Insurance Program.  At only $2.50 per participant, it offers an affordable insurance alternative for triathlons. A growing consortium of race directors from coast to coast will be utilizing the California Triathlon Endorsed Race Director Insurance Program to insure their […]

SignMeUp Closes

SignMeUp is the latest race registration vendor to close down, joining a growing list we have covered before in our Registration Market Analysis. As is typical, these closings happen quickly, without thoughtful migration strategies put in place. For example, their website is still up and telling people to create their race registration with them. This […]

Spring Forward Seminar: The New Event Formula

One year ago, 100% of our focus was on helping races and nonprofits pivot to virtual. It’s exciting, then, that April’s Spring Forward Seminar has a very different focus: getting back to live (and hybrid) events. The return of live events isn’t the same as simply reverting to 2019 events, though. Events today are incorporating […]

Welcome, Steve!

We are excited to announce our newest team member, Steve Bingham-Hawk.  Steve is joining the GiveSignup | RunSignup team as a Senior Account Manager.  As an existing GiveSignup | RunSignup customer, Steve comes to us as no stranger.  He has over 16+ years of experience in the endurance industry with extensive experience in conceiving, planning, and executing […]

ChronoTrack Streaming with RaceDay Scoring

RunSignup’s RaceDay Scoring and ChronoTrack Webinar The recorded session below provides an overview of how to integrate ChronoTrack streams with RaceDay Scoring for delivering officially scored race results. Special guest and ChronoTrack timer, Ryan Harrison with Hermes Sports and Events, provides a practical application and step-by-step guidance on setting up of using RaceDay Scoring and […]

Race Registration Market Analysis

We usually do a Race Registration Market Analysis twice a year – March and September. 2020 was an unusual year, but we did a special one in April, 2020 and September, 2020 to try to capture what was happening in the endurance market. We will share our data and then share observations from the market in general and specific […]

Changes Coming for Payments by Check

GiveSignup | RunSignup offers event organizers the opportunity to receive event proceeds by ACH or by check. Our preferred payment method is by ACH, but we do offer payment by check and we will continue to do so. However, check payments are expensive to make and they become even more expensive if they are lost […]

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