There is more gamification to engage and celebrate your fundraisers when they hit fundraising milestones with the release of Fundraiser Milestone Confetti. You must have fundraiser milestones set up for the fundraiser confetti to show. Navigate to Fundraising >> Individual Fundraisers >> Fundraiser Rewards. Add one or multiple milestones for your fundraisers to achieve. You […]
We have always eagerly studied Eventbrite since they are a company with a business model very similar to ours – earning money based solely on processing fees for events (and for us nonprofit donations). During their Q1 report, we learned how COVID-19 was impacting their business. And we have been awaiting these numbers as we […]
With the impact of COVID-19 continuing to reverberate through the country and the endurance community, race directors, timers, and nonprofits are looking for ways to engage new communities online. One way to do that is through our Challenge Platform – with limitless options, challenges can appeal to broad audiences beyond the typical endurance participant. But […]
We had been doing weekly updates on the numbers we are seeing since the pandemic began. We ended that in Week 18, and are shifting to monthly updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve, but also to bridge the gap between our […]
Starting in August, Strava and RunSignUp will be sunsetting the current affiliate partnership where races could earn sponsor revenue from Strava on their race websites. We will focus on rebuilding the partnership in a way that brings more value to race directors and our athletes. For races opted-in the partnership, you will no longer see co-branding […]
Fun with Challenges Virtual Challenges got another round of updates this month, with more digital rewards in the form of milestones, badges, and milestone notifications. With all the rapid releases to Challenges over the previous months, we decided it was a good time take stock of some of the creative and innovative ways that customers […]
You can now add a dynamic donation goal to all event, ticket, and donation websites on GiveSignup | RunSignup! This lets you feature your donation goal progress prominently on your website with a clear Donate call to action. To add a Donation Goal to your website, navigate to the Cover Page set up on your […]
Challenges are long and, well, challenging. Milestones and badges offer intermediate goals for your participants, rewarding them and keeping them engaged throughout the Challenge. We now have new options to complement your Virtual Challenge Milestones & Badges with custom messages and email notifications via Additional Display Settings. Once you have saved a milestone you will […]
Join us for a one-day prep for the unprecedented Fall Race Season The RunSignup | GiveSignup Fall Cram Session is a one-day, online educational session for race directors, timers, and nonprofits. The goal is simple: reviewing as much information as possible to help you plan for a successful fall season amidst unconventional circumstances. Sessions will […]
GiveSignup | RunSignup is proud to debut a new corporate matching gifts integration with 360MatchPro by Double the Donation, the leading provider of matching gift and volunteer grant solutions to nonprofits and educational institutions. Nonprofits that use Double the Donation as their corporate matching gift platform can now enable the integration on any GiveSignup | […]
Wanda Sports Group announced the sale of Ironman to Advance, a New York based investment company known for owning media and entertainment companies like Condé Nast and Stage Entertainment. One of the interesting things about the sale was occurring during the middle of the pandemic. The original sale price of $730 Million was announced in […]
With the impact of COVID-19 continuing to reverberate through the country and the endurance community, race directors, timers, and nonprofits are looking for ways to engage new communities online. One way to do that is through our Challenge Platform – with limitless options, challenges can appeal to broad audiences beyond the typical endurance participant. But […]
Here are a number of videos that RunScore has produced to help guide RunScore timers in how to integrate with RunSignup:
With the impact of COVID-19 continuing to reverberate through the country and the endurance community, race directors, timers, and nonprofits are looking for ways to engage new communities online. One way to do that is through our Challenge Platform – with limitless options, challenges can appeal to broad audiences beyond the typical endurance participant. But […]
Milestones and badges are the latest way to keep your participants engaged in your challenge, offering them intermediate rewards on the journey to their goal. RaceDay Product Manager Matt Avery detailed types of milestones you can set, adding custom badges, and using milestones to keep your participants motivated. Milestones can be set for teams or […]
RunScore continues a series of nice videos on how to integrate between their scoring software and RunSignup:
Last week we released Milestones, intermediate Goals along your Challenge journey, and their accompanying badges. There are a few default badges built into the system, but you can also upload custom badges to match your event. Two tools we recommend for badges: Open Badge Designer: This tool has built in backgrounds that look like badges, […]
We kept getting the same question of whether RunSignup and GiveSignup can work together – so we decided to make it very visual with our new combo logo you may have noticed on both websites. Just like those old ven diagrams you learned in school, RunSignup and GiveSignup share the same foundation with a single […]
Like many this past holiday weekend we watched Hamilton (yes, it is worth much more than a month’s cost of Disney+). The third song is Hamilton singing “My Shot”, and the lyrics had a bit of a familiar ring for little RunSignup and what we are embarking on with GiveSignup. “I’m young, scrappy and hungry.” […]
Races offering a virtual race experience can deliver an interactive, socially safe race experience with RaceJoy. Below is a new RaceJoy quick overview video that covers the key features of RaceJoy for participants, spectators, and race organizers. From live participant track, cheer sending, automated user results, and so much more – Keep your race experience […]
We now support another fun way to engage your participants throughout the length of your Virtual Challenge – Milestones and Badges! This is just the start of a large project around Milestones which will eventually include things like automatically sending notifications to participants if they complete a Milestone, having a unique link for each Milestone […]
Guest blog from Scott Sutter of Strategic Risk Transfers. He is a race director and is in the insurance business. He has been working on getting this product together for the past couple of months and is excited to share the news about Virtual Race insurance and how they have leveraged the RaceJoy technology as […]
We got a number of questions about our Q2 report regarding our estimate that 2021 was going to be much like this year. Our expectation is that normal running of races will not happen again until 2022. There will be some real races this year and in 2021. And the number and size will probably […]
This is our first full quarterly report during COVID-19. As we have discussed over the past several months, this has impacted our entire community, and certainly RunSignup/GiveSignup negatively. You can review past results here: 2012, 2013, 2014, 2015, 2016, 2017, 2018, Q1-19, Q2-19, Q3-19, 2019, and Q1-20. Summary Numbers As expected, the numbers are all down […]
To make Challenges and Virtual Events successful, you need to create interactions with participants. With our All in One system, we make this easy with our free email marketing and replacement tags. We have created a number fo replacement tags that will automatically fill in each participant’s unique link for: Digital Bib Finisher Certificate Individual […]
The RunSignup/GiveSignup Facebook Pixel integration has been expanded to trigger when a standalone donation is made. This update helps nonprofits better track the effectiveness of ads in terms of registration vs. donation transactions. You do not need to do anything to update your current Facebook Pixel set up. You will now have reporting in your […]
We have added an option in user profiles (https://RunSignup.com/Profile) to select Non-binary in addition to Male and Female: This will show as a “null” from a database perspective, and be left as blank when looking at your profile: Making a change to each race’s registration is done at the option of each race director. This […]
RunScore has created a nice video that explains how to upload results from RunScore to RunSignup.
The photo above is a white board drawing of the new Photo 2.0 architecture and flow of information. It is OK if you don’t understand it – the important thing to know is it allows us to add a bunch of cool photo features and continue to expand. We released the beginnings of the Photos […]
As those that attended our Symposium last week found out, we released Photos 2.0. The really exciting part about this is it enables participants to upload their own photos. Perfect for Virtual Races and Challenges. Participants get their own photo album and page where they can see their photos and upload more photos: There is […]
We held our first Virtual Symposium last week! Over 4 days, 500 race directors, timers, and nonprofit leaders attended 23 educational sessions, 2 sets of round-table discussions, Certifications in RaceDay Scoring and RaceJoy, and a Happy Hour. Collectively, the group attended 3,940 hours of education. While our “normal” Symposiums focus on a broad range of […]
Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus. The transaction volume we saw the past week is 8% lower than the […]
Launched at RunSignup’s Virtual Symposium RunSignup launched RaceJoy Rocks Virtual 5K demo run/walk during this week’s Virtual Symposium. This is race anywhere virtual 5K where race organizers are able to experience the participant perspective or the supporting spectator perspective. An audio tour of RaceJoy’s key features is provided. Those that register and enter their provided […]
RunSignup now supports the ability for participants to submit their virtual results by uploading their GPS activity recorded while using third party types of tracking tools. Participants record their activities for Virtual Events on a multitude of devices and platforms. Two very common formats of data are GPX and FIT, which services like Garmin and […]
We have posted in the past that we will not be supporting widgets. This is due to modern browsers stopping support. Safari stopped supporting session tracking several months ago, and Chrome will stop in July. As we discussed a year and a half ago, widgets are not a good long term strategy for putting functionality on […]
Awarded This Week at RunSignup’s Virtual Symposium RunSignup announces this year’s Alan Jones Timer Award winner, Todd Henderlong, with T&H Timing located in Indiana. RunSignup’s annual timer award recognizes an individual race timer who has shown exceptional efforts and has had a significant impact on the endurance race industry. Todd, who is highly immersed in […]
Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus. The transaction volume we saw the past week is 10% lower than the same week last year […]
We have released a whole new generation of Team Results capabilities on RunSignup. We have an Open Team Results API that scoring platforms like The Race Director and RaceDay Scoring can use for posting more typical race and complex team scoring like Cross Country. We have also included Challenges to automatically produce Team Results when […]
We are happy to announce a whole new generation of Team Results on RunSignup. While it helps improve the previous team results capabilities tremendously, we are probably most excited by the support for Cross Country Results (probably because there are a bunch of cross country nerds working here at RunSignup). As covered in the Team […]
The foundation of our new Team Results, which is used for general Team Scoring and Cross Country as well as Virtual and Challenge events is our open Team Results API. Virtual Races and Challenges need to set up Groups/Teams for their participants to create and join. Once they do, the team results will appear in […]
Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus. The transaction volume we saw the past week is 23% lower than the […]
We have added Apple and Spotify Playlist support directly into websites. Simply add your Apple or Spotify Playlist ID to a custom content section and it will appear on your website: As Race Roster helpfully pointed out, it is fun to add a playlist that helps define your race. Especially with virtual races, music is […]
We will be rolling out new pricing on September 1, 2020 for all new and renewed races. Races created or renewed before then will have our current pricing until their event is complete. Our pricing has been the same for the past 10 years – RunSignup.com/Pricing and GiveSignup.org/Pricing, and the time has finally come for changes […]
We are going to introduce a “BYO” Merchant Account capability in the fall of 2020. Right now, we process all transactions as a Payment Facilitator, where we create sub-merchant accounts on your behalf and are responsible for underwriting each of our customers and determining payment flows and reserves (as we have all painfully learned the […]
We are pleased to announce that our standard race reserve requirement is dropping to 5% from 10%, with a payment account requirement of 2.5% of race registration transactions. Donations continue to have no reserve requirements and are paid out directly. Note the reserve requirement can vary depending on our underwriting process and chargeback experience. For […]
We are pleased to announce the permanent removal of the $1.00 refund processing fee we used to charge. RunSignup incurs costs for processing refunds, but we waived those early in the pandemic to encourage races to do refunds to their participants. We have made the decision to permanently remove this cost for all events.
Like so many of you…we’re going virtual. We’re not going to try to replicate the full experience of a Symposium. Instead, we’re focusing on content to help you now, with an emphasis on virtual options and modified events – but also a number of lessons you can carry into “normal” operations. We’re new to this too, […]
Update: Here are their Week 2 Numbers: Some fun stats for Week #2 of the Challenge:Total Number of Registered Participants = 1,044 (23 new participants)Total Number of people who have submitted mileage = 936 (89.65%)Total Number of people on pace to complete their challenge = 528 (50.57%)Total mileage submitted = 42,964.0 Ricky Campbell of AP Timing […]
While our industry is still seeing significant impacts from COVID-19, the big news this week was the movement for racial justice and protests against racism and police violence in our country. We’ve been thinking a lot about diversity and the impact of systemic racism on Black Americans this week, especially as a company that falls […]
Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus. The transaction volume we saw the past week is 33% lower than the same week last […]
