New Series for Onboarding Timer Staff

Helping you with your new crew! Many timing businesses have hired new staff to support the resurgence of on-site events. To support our timers need for onboarding new resources, we are launching an education series to help train new timers and supportive staff on the basics of the industry and timing. Sessions will provide an introduction to […]

A Guide to Discounts for Your Event

Money talks. Offering a discount to your event can be a significant motivator to get curious onlookers over the hump and turn them into participants. But it’s important to be strategic about your discounts and ensure you don’t undersell the value you provide. The three main tenets: Keep it simple. Don’t make people do complex […]

Single Sign On Across All Sites

We are excited to announce Single Sign On (SSO) for GiveSignup.org, RunSignup.com, and the rest of our platform’s sites including: TriSignup.com BikeSignup.com AdventureSignup.com SkiSignup.com PaddleSignup.com GiveSignup | RunSignup continues to invest heavily in key platform features, like financials and payments, free email marketing, free websites, and more. At the same time, many of our nonprofit […]

Welcome, Kristian!

Join us in welcoming Kristian Decker, the newest addition to the development organization taking on a technical leadership role in DevOps. Regular followers of our blog have seen all of the great engineering talent that has joined the company this year. Kristian’s role in DevOps will enable our team to reach their maximize efficiency while […]

Giving Tuesday Product Roadmap

Our mission at GiveSignup | RunSignup is to build great technology that helps our nonprofit and endurance customers engage and activate supporters to raise money and grow communities. In addition to helping your organization with fundraising events, GiveSignup also helps nonprofits grow and streamline year-round giving with a suite of donation and standalone fundraising features. […]

EMail Marketing V2 Plans

We are working on a new generation of Email Marketing for our GiveSignup | RunSignup customers. We have customers currently sending over 30 Million emails per month for free on our platform, and we want to make a significant step forward in what we are providing in our free platform. Our goal is to provide […]

Pre-Answer Participant Questions with a Race FAQ

Dive into any online forum for race directors, like the RD Hub on Facebook, and there’s one line of discussion you’ll always find: frustration with participants who ask the same questions over and over again. Better website content can eliminate emails – and make it easier to copy/paste answers and links for questions that do […]

Webinar Recap: How to Host a Successful Race this Fall

Race directors everywhere are adjusting their protocols to meet local guidelines and ensure runners are safe. While there’s no “one-size-fits-all” version of what you should do, there are lessons to be learned from every event director who successfully navigates new procedures. In this webinar, GiveSignup | Sales Lead Bryan Jenkins was joined by Clint McCormick, […]

Bird App Coaching Platform Integrates with GiveSignup | RunSignup

Guest Blog by Ann Conway, CEO of Bird. Bird has built an integration with RunSignup so participants can join a training program during race registration. There are a million running apps and training plans out there, but we know that runners aren’t looking for more data, they need motivation, accountability and support when training for […]

2022 Winter Symposium: Early Bird Registration is Open!

Like all of you, we have missed the creativity and energy that comes from in-person events, and we’re excited that our Early Bird registration for our in-person 2022 Winter Symposium is now open. Why join us? We focus on high quality educational sessions, hands-on technology training, and networking with peers from across the endurance and […]

Eventbrite Q2 2021 Report

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]

WorldPay Transaction Processing is Down

Good news – it looks like WorldPay is processing transactions again as of 10:38 AM. Fortunately, only about 18 people were frustrated in their attempt to sign up for an event or make a donation. We will be contacting them directly in the next hour. We will update this blog as the status changes. Our […]

RFID and RaceDay Scoring

Timer Training with Aaron Crosby RFID timers are invited to watch this informative webinar on how to use RaceDay Scoring with RFID Race Timing Systems timing equipment. GiveSignup l RunSignup’s Matt Avery along with special guest Aaron Crosby, with The Race Time, provide an overview of how to integrate the two technologies. The focus of […]

Endurance Event Highlights from the Summer Virtual Symposium

If you want catch up on all the sessions from last week’s Virtual Symposium, it’s not too late to do that. But we also wanted to take a minute to dive a little deeper into the key takeaways from a few of our favorite sessions focused on endurance events. The main message: it’s time to […]

GA, KS, LA, MI, MS, TN Pass Marketplace Facilitator Sales Tax Laws: Action Required for Nonprofits

Recently we reported that Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace sellers. While researching the change in the Florida […]

2021 Virtual Summer Symposium Wrap-Up

We wrapped up our 2021 Virtual Summer Symposium on Thursday. While we’re looking forward to getting back in-person, it was great to connect with customers online! If you missed out, it’s not too late to catch up. We recorded all sessions, and you can access the recordings, presentation slides, and follow-up links below. Highlights of […]

Welcome, Kristina!

We are excited to announce that Kristina German has joined the GiveSignup | RunSignup team as our first Human Resource Manager. Kristina will be responsible for recruiting, on-boarding, training, compensation and benefits and other important HR related initiatives for our company including a diversity, equity and Inclusion program. She will work from our Moorestown, NJ office but will spend […]

RaceDay Scoring Tips & Tricks

Timers using RaceDay Scoring should check out this training provided by GiveSignup l RunSignup’s Crisp McDonald. Crisp covers ways in which you can get the most out of RaceDay Scoring and ensure proper setup. Help your race go smoothly by taking advantage of this product training before race day! Specific Topics Covered Include: Importing a […]

Payment Account Reporting: Add-ons and Store Items

We’ve added 2 new line items to the payment account report’s funds transfer reconciliation report. There are now 2 breakdown items under transactions that allow you to export a report of add-ons and a report of store items across all of your races per funds transfer. You can view this report when you navigate to […]

Florida Passes Marketplace Facilitator Sales Tax Law: Action Required for Nonprofits and Events Charging for Spectators

IMPORTANT: Action Required for Nonprofits and for Events Charging for Spectators Recently Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace […]

Q2 2021 GiveSignup | RunSignup Report

Q2 marks the quarter where our business and our customer’s business returned to growth. Vaccination rates going up, cases, hospitalizations and deaths going down dramatically caused states to open up. As we had been expecting, that is great news for live events. The cover photo above is from the Scott Coffee Run. We wrote about […]

Summer Symposium Timer Tracks

Timer-Specific Opportunities: July 20-22, 2021 GiveSignup l RunSignup’s 2021 virtual summer symposium offers many opportunities for industry timers to get information about the industry, business practices, and in-depth product training. In addition, timers can become certified in RaceJoy and/or RaceDay Scoring. Here is a recap of the sessions timers will find most relevant to their […]

Welcome Summer Interns 2021!

Welcome Summer Interns 2021 This year, we are welcoming eight interns from across the country who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience […]

RaceDay Scoring for Teams: Training Series for Timers

Version 3.0 Overview l Relay Teams l Aggregate Teams Timers are invited to get up to speed on the new 3.0 TEAM release of RaceDay Scoring by watching the series of timer training webinars below. Topics include a general overview of version 3.0, Relay Teams, and Aggregate Team scoring. RunSignup’s Matt Avery walks through how […]

Ending Simple Private Email Option, and sunsetting some referral tracking codes

We will be removing the feature to have simple private email labeling that uses your “Reply to” address as your “From” address since Google has recently begun blocking all emails set up this way to Gmail accounts. We had introduced this simplified version years ago, but with the increased security scrutiny Gmail has ended support […]

0-60 for the Endurance and Nonprofit Event Community

It seemed like the whole country went from 60 mph to 0 in March, 2020 for our endurance and nonprofit customers putting on events. Here we are in early June, 2021 and it feels like we are going from 0 back to 60! One of the simple charts we have is showing the total $ […]

RaceDay Scoring v3.0 for Relays

Timer Training Session Timers are invited to get up to speed on the scoring relay events with new release of RaceDay Scoring by watching the recorded Webinar below. RunSignup’s Matt Avery walks through how to setup RaceDay Scoring for relays and provides important tips along the way. Timers can set up one-on-one training for additional […]

Observations from a Post Pandemic Race

The Scott Coffee Run was this past weekend. As followers of us know, this was the race that inspired the creation of RunSignup in 2010. Bob is a race director for the race and saw the need for better technology at races. We wanted to share our observations from a “post pandemic” race. Fun It […]

RaceJoy Product Update for Certified Timers

We’ve introduced new product improvements RaceJoy Certified Timers will find valuable – from map building backend setup advancements to improving the participant experience with registration integration for virtual events. Bib Integration for Virtual Events Participants no longer need to know their bib number when using RaceJoy for virtual events. RaceJoy now integrates with the registration […]

USATriathlon Membership System Goes Live June 2, 2021

UPDATE: The new USAT API is now live and we are processing all requests with the new system around noon Thursday June 3, 2021. USATriathlon will be going live with a new membership validation, selling and waiver system on June 2, 2021. USAT has a FAQ posted here. The good news is that there is […]

Large Events Progress Report: Moving Forward in 2021

It was only two months ago that we declared that events were back, citing dozens of small, local races and a handful of modified events exceeding 1,000. For all the optimism we felt then, even we underestimated the speed and velocity of event returns. Given the rate of change in the industry, it’s time to […]

Launch of RaceDay Scoring v3.0: Team Scoring Upgrade

NEW RELEASE NOW AVAILABLE We are incredibly excited to announce RaceDay Scoring Version 3.0 new team upgrade release is now available for industry timers. This latest release of RaceDay Scoring encompasses substantial innovation for timers scoring events with a team or group component, such as running clubs, corporate teams, and relays. This significant upgrade spans all the […]

Payment Account Transition – Bank Account Verification

With the coming of May, we are now required to verify bank account information. This is part of updates to the Financial Crimes Enforcement Network (Fincen) rules that banks and credit card processors belong to and are required to comply with. This also coincides with our transition to a new payment processor. As we migrate […]

RaceJoy Certified Timers Advanced Training

As hybrid experiences continue across the country, timers are helping events offer RaceJoy’s race day experience for both onsite and virtual course options for all types of events – relays, ultras, triathlons, duathlons, and so on. Below are advanced training sessions designed to help RaceJoy Certified timers ensure proper backend setup for different types of […]

Eventbrite Q1 2021 Report

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]

Welcome, Michael!

A big welcome to Michael Lindeboom who joined the GiveSignup|RunSignup development team this week.  Michael is a stellar addition with over 30 years of solid development experience.  Michael has seen it all contributing to everything from mainframes to mobile; on-premise to cloud computing; working in small 10 person companies to large multinational organizations.  Much of […]

Fundraising Events (Ep. 3): Getting Briefed on Hybrid Events

Episode 3 of the Fundraising Events Podcast features Mindy Conklin, from Hitting Cancer Below the Belt. The organization uses events as a primary source of revenue, including their inaugural event the Boxer Brief 5K. Because of the pandemic, they went virtual last year and are now transitioning to a hybrid model that expands their reach […]

How to be a Race Director: 2021 Education Round-Up

With our 2021 Spring Forward Seminar we capped off a year of extensive virtual education focused on helping event professionals and nonprofits manage the uncertainty of the COVID-19 pandemic and pivot events from in-person to virtual to hybrid. Between multi-session virtual seminars and webinars throughout the year, the last 13 months have been a whirlwind […]

Spring Forward Seminar: Recordings and Resources

Thanks to all the nonprofits, event directors, and timers, who registered to join us for our Spring Forward Session! You can refer to all the videos and resources below as you start preparing your Hybrid event strategy in 2021. Key Resources These informational hubs are your best resource for a deep-dive into the specific solutions […]

Now Hiring: HR Manager

Do you… Want to work with a dynamic, cutting-edge company that uses innovative technology to make a difference in the endurance and nonprofit markets? Have experience in hands-on human resource management for a growing technology company? Love working with passionate, smart people? GiveSignup | RunSignup is the leading all-in-one platform for endurance and fundraising events. […]

Steps for Students 2021 Case Study

New Backend Technology and Virtual Fundraising Event Debrief Case Study Key Topics: Fundraiser, team fundraising success Integrated technology Timer going the extra mile RunSignup’s data integration Creative virtual approach, success during Covid-19 Virtual race considerations Event Showcased: 2021 Steps for Students, Galveston-Houston, Texas Race Organizers Interviewed: Julie Eberle, Associate Director of Development – Special Events, […]

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