RunSignup’s RaceDay team volunteered at this year’s Kiawah Island Marathon prior to the race and on race day. Nine of us started race day at 4am to provide support for the event’s timing company, Go Race Productions. Crisp McDonald, the owner and operator of Go Race Productions has timed the Kiawah Island Marathon for the last ten years also is part of RunSingup’s RaceDay team. He and Stephanie Middlebrooks divided up our duties so we could all get a taste of different aspects of the timer staff’s role.
RunSignup Announces 2023 Timer Certification Tour Four Timer Certifications Virtual Courses We are pleased to announce the launch of our 2023 four-part virtual Timer Certification tour. RunSignup’s Timer Certification program is designed to provide timers with in-depth product training on race related technology to support their efforts to provide high value services to endurance race […]
As race organizers, you know what it takes to put on a race and all the efforts involved on the backend leading up to race day and on the big day. But what do participant’s experience when they interact with all those great services you’ve set up? This webinar covers this topic and specifically dives into what participants experience as they go through the various RaceDay tools available for events who use RunSignup’s registration. Since these integrate with one another on the backend, participants receive a more streamlined and connected experience.
Ultra distance events come with many of the same needs as typical race events like 5Ks and half marathons, but they also have very unique requirements and things to consider. For example, many ultra events don’t use a timer to officially score the race due to either the size of the registrations or the conditions of the course. However, events still need a way to provide finisher data to participants. Ultra event organizers address these unique situations through a combination of creativity, technology and sometimes by applying the good old fashioned approach to endurance experiences like manually writing down participants’ finish times.
It is that time of year again! The busiest season for the endurance industry and, for many ,the biggest race event of the year. To help our event organizers prepare and make the most of the tools available to them at RunSignup, we hosted this Turkey Trot Tech Prep webinar.
The Midstate Massive Ultra Trail event, a point-to-point trail race with distances of 100, 50 and 30 miles in Massachusetts, has offered RaceJoy since its inception of 2019. This popular ultra New England event attracted close to 350 participants this last weekend and 78% opted to use Runsignup’s RaceJoy’s tracking and spectator engagement features. Each participant had about 5 people tracking them in RaceJoy and sending them cheers. An impressive 1,600 people used the RaceJoy app during the event.
Below is a an overview and product demo of RaceJoy’s key features. RaceJoy is RunSignup’s mobile app for endurance events giving real-time updates and interaction for participants, spectators, and race organizers. Events using RunSignup’s registration receive discounted pricing through certified providers and have the added advantage of seamless integration with registration data, event information, and results. RaceJoy is available for on-site defined course events, virtual race anywhere events, and challenge events.
RaceJoy UI Refresh in Progress RaceJoy, RunSignup’s mobile app for an interactive race day experience, is in the process of having its user interface updated. RaceJoy is widely used by RunSignup’s running and cycling events across the country and offers participants and spectators real-time updates and interaction for both on-site events and virtual race anywhere […]
New: RaceJoy Participant Split Export & Route Replay In response to participant requests, RaceJoy now offers the ability for finishers to export their finish data and view the route they completed. Previously, the data and route replay capabilities were only available for timers and race organizers on the backend of RaceJoy. Participants request their personalized […]
Introduction to RaceDay Suite Events using RunSignup’s registration have the added advantage of being able to use a full suite of Race Day technology tools to help increase registration and sponsor revenue, create race day efficiencies, and improve the overall experience for participants, spectators, and volunteers. This recorded webinar provides an introduction to RunSignup’s RaceDay […]
Participant Emergency Alerts for Race Day Operations We are very excited to announce the launch of RaceJoy’s new SOS participant emergency alert feature. GiveSignup | RunSignup’s race day mobile app, RaceJoy, offers live participant tracking and spectator engagement while empowering race organizers with the ability to monitor and communicate directly with participants during event hours. […]
For RaceJoy Certified Timers RaceJoy has introduced a new method for Certified Timers to set up courses in RaceJoy to coincide with the automated registration integration now being applied in RaceJoy. The training video below covers how to complete the alternate event processing where timers are able to apply a single map upload to multiple […]
Timer-Specific Opportunities: July 20-22, 2021 GiveSignup l RunSignup’s 2021 virtual summer symposium offers many opportunities for industry timers to get information about the industry, business practices, and in-depth product training. In addition, timers can become certified in RaceJoy and/or RaceDay Scoring. Here is a recap of the sessions timers will find most relevant to their […]
We’ve introduced new product improvements RaceJoy Certified Timers will find valuable – from map building backend setup advancements to improving the participant experience with registration integration for virtual events. Bib Integration for Virtual Events Participants no longer need to know their bib number when using RaceJoy for virtual events. RaceJoy now integrates with the registration […]
As hybrid experiences continue across the country, timers are helping events offer RaceJoy’s race day experience for both onsite and virtual course options for all types of events – relays, ultras, triathlons, duathlons, and so on. Below are advanced training sessions designed to help RaceJoy Certified timers ensure proper backend setup for different types of […]
RaceJoy, Web, and TXT Result Submissions Timers using RunSignup’s RaceDay Virtual Results will be happy to hear we’ve rolled out the ability to quickly see the source participants use to submit their results. Timers now have an at-a-glance view of whether participants submit their results through the RaceJoy app, through the event’s result web page, […]
RaceJoy made the news alongside big names like Uber, Fit Bit, and Nest in this CNN Business News article. How cool is that?! Sadly, it is in reference to products the CNN staff barely used in 2020. Clearly, the author isn’t taking advantage of all the great virtual and even on-site events taking place across […]
Utilizes RunSignup’s Hybrid Race Day Technology We were very impressed with how Richmond Marathon successfully delivered a hybrid race experience and wanted to share their approach with event organizers and timers. Hybrid events are those that offer multiple event options and include variations of virtual, on-site, and challenge event types. Richmond Marathon’s 2020 event, held […]
As the industry continues to adapt to the challenges of Covid-19, timers have the opportunity to take a leadership role and help their events continue by offering a hybrid race experience. This includes a combination of race experience options, which may include scored on-site races with defined course paths, extended race dates, and virtual race […]
This Timer Tip Tuesday covers the planning and important steps to take and to support the new start line for hybrid events, including on-site, virtual and challenge events. From social distancing practices to specific setup steps this session is packed with valuable information to help timers get to the new start line and deliver a […]
With many unknowns surrounding the pandemic, events are shifting to offering a hybrid race experience where participants have virtual and on-site event options with the ability to switch between the two. Each type of event involves different approaches and tools to manage the start time, the results, and the overall course and participant experience. All […]
RunSignup’s mobile app, RaceJoy, can now be used for distance-based challenge events and is fully integrated with RunSignup’s Challenge Platform. The recorded webinar below provides an overview on the features available for participants and for event organizers to help take their challenge events to the next level. RaceJoy offers an excellent way to provide an […]
We are super excited to share that RaceJoy’s is now fully integrated with RunSignup’s virtual Challenge Platform! RunSignup has quickly become the chosen challenge platform provider for fitness and nonprofit communities. The integration of RaceJoy, the industry’s leading race day mobile app, strengthens and expands the challenge experience by offering real-time engagement with participants and automated […]
Below is a recording of this week’s Timer Tip Tuesday, where RunSignup’s Crisp McDonald provided more advanced training on how to setup a virtual event with a focus on virtual results, RaceJoy, and Challenge events. We’ve introduced many improvements and features. Basic Setup Points Event Wizard Setup Set each event to Virtual/Challenge type (even when […]
As part of our effort to support RaceJoy Certified Timers we’ve adjusted the backend map building tool proactively troubleshoot potential issues and simplify the process. Timers are now presented with a diagnosis when they load in a map in RaceJoy and can then immediately address potential issues with the map configuration. Map Diagnostic Tool We’ve […]
We are pleased to announce RaceJoy’s dynamic audio race experience is now available real-time for virtual and on-site race events. Previously, custom recorded audio files were required to be loaded at least 10 days in advance of the race date. Now, custom recordings can be added at any time – even as the event is taking […]
Races offering a virtual race experience can deliver an interactive, socially safe race experience with RaceJoy. Below is a new RaceJoy quick overview video that covers the key features of RaceJoy for participants, spectators, and race organizers. From live participant track, cheer sending, automated user results, and so much more – Keep your race experience […]
Launched at RunSignup’s Virtual Symposium RunSignup launched RaceJoy Rocks Virtual 5K demo run/walk during this week’s Virtual Symposium. This is race anywhere virtual 5K where race organizers are able to experience the participant perspective or the supporting spectator perspective. An audio tour of RaceJoy’s key features is provided. Those that register and enter their provided […]
We recently launched the RaceJoy’s race anywhere feature for virtual events offering location independent events. With such a high interest from race directors and timers across the country, we held a Webinar this week to go over the capabilities and how virtual events can get the most of them. As the industry has shifted to […]
Official Mobile Race Experience From Any Location We are incredibly excited to announce RaceJoy is now available for location independence events. Virtual event organizers can now offer RaceJoy for both location independent and defined course route race experiences for participants of running, walking, cycling, and water events. RaceJoy delivers an official interactive race experience that […]
Many of the newly formed virtual events want to offer their participants the chance to re-do a route to improve their performance time, accumulate miles, or simply for a repeat experience. RaceJoy is now offering the ability to re-do a course for virtual races and will transmit the newest finish time automatically to official race […]
As areas of the country are preparing for the gradual lifting of Covid-19 restrictions, RunSignup is working on ways we can support the industry through technology. We are pleased to share that RaceDay Scoring and The Race Director now have the ability to capture both start and finish reads with overlapping start and finish time […]
We are excited to share that auto result submission for virtual events is now available in RunSignup’s race day app, RaceJoy. Those participants using RaceJoy for GPS tracking and cheer sending, will have their GPS-based results automatically submitted to the race as they cross the finish line. For events using RunSignup’s Virtual Results, this data […]
Solo Participant and Remote Spectator Interactive Race Experience RunSignup is pleased to announce its RaceDay Virtual Experience for virtual events, for an authentic, socially connected race day experience with RunSignup’s mobile app, RaceJoy, and RaceDay Virtual Results – all while supporting the requirements for social distancing. RaceJoy connects solo participants with remote spectators and offers […]
Like many events, the Probility Ann Arbor Marathon converted its race to a virtual event in response to Covid 19 and the need for social distancing. Finishers still get a medal and t-shirt and are able to complete the official course routes. What is different? Participants complete their chosen course within a span of a […]
Races are looking for ways to add something to their newly formed virtual events and we’ve adjusted the backend so RaceJoy’s live tracking, cheer sending, and progress alerts at every mile can be offered. This is a safe and healthy way for participants to get outside and run different courses designed for your virtual event. […]
Race Timers’ Monthly Update We are pleased to shine the spotlight on Steve Turrisi, co-founder of Race Day Professionals. Steve is a RaceDay Certified Timer who truly embraces new technology. Recently, Steve took the initiative to offer RaceJoy for one of his important Florida races. The event organizers weren’t that familiar with RaceJoy and initially not that engaged about the […]
Most races offer some form participant tracking as it has become a standard expectation of participants and spectators alike. However, each race is different in the types of tracking that is being offered. Some may issue just a start and finish alert, others issue alerts at points along the course, while others may offer continuous […]
“We don’t sell timing services. We sell experiences. And when people pay for those experiences it is very rewarding for us to see them so happy and so appreciative.” Steve Turrisi, Race Day Professionals Overview Steve Turrisi, from Race Day Professionals, is a RunSignup RaceDay Certified Timer who took the initiative to proactively offer RaceJoy […]
Race Timers’ Monthly Update Thanks to the 200+ timers who participated in the Race Timer Survey. We received valuable insights pertaining to the timer business, and we will be making use of this information to help support you in your timer business. Top Three Timer Challenges: 1. Managing and Training for Staff 2. Not enough time 3. […]
RaceDay Scoring Version 2.0 Launch! Get an overview of RaceDay Scoring V2.0 now available for timers! Find out about the key features in RaceDay Scoring and the newest advancements, including aggregate team scoring and corral and wave starts. The Future is Now! >>>Watch the Video >>>Read the Blog >>>See the Press Release “We’ve brought together a unique […]
Timers offering RaceJoy can take advantage of these RaceJoy How-To short videos for setting up races in RaceJoy. The course map builder video is a great refresher for those who have gone through the RaceDay Timer Certification or are about to go through the training. The Geo Cheers is a more advanced option for setting […]
RaceDay Certified Timer Spotlight: Tony Sapp Tony Sapp, a RaceDay Certified Timer and owner of Negative Split Productions, shares valuable insights on ways timers can create a competitive advantage by utilizing RunSignup’s RaceDay Suite. Tony owns and operates worldwide events that specialize in extreme format courses. He has identified ways to gain operational efficiencies while preserving unique and […]
If you are a RaceDay Certified Timer or thinking about becoming one, this recorded webinar will provide you with a basic understanding of building maps in RaceJoy. Map Building Steps: Enable Events Load Course Route(s) Generate Markers Set Up Timing Configuration Table Adjust for any Out and Back Proximity Issues Certify Maps Once you certify […]
Become a RaceDay Certified Timer Want to be RaceDay Certified so you can offer RaceJoy and get hands-on RaceDay Scoring product training? Already certified and ready for advanced training and an update on the RaceDay Suite of products? Join us at RunSignup’s Winter Symposium this coming January in Orlando, Florida. Invite your race directors! This is an opportunity […]
And Unlimited RaceDay Photos and TXT Messages as Part of the RaceDay Suite RunSignup is pleased to announce free unlimited RaceDay Results, unlimited TXT messaging, and RaceDay Photos for all timers and races. The new policy is effective immediately and simplifies the previous credit system. This change supports our strategy to deliver unprecedented value for […]
RaceJoy has just launched a map building improvement that RaceDay Certified Timers are going to appreciate! RaceJoy’s map building tool now calculates the GPS distance on the course for new intermediate marker or timing locations, such as Geo-based audio message points and relay exchange locations. This will simplify the map building process for timers and greatly […]
RaceJoy is specially designed to work with varying levels of cell conditions to accommodate participants and spectators around the country and on courses in areas that have intermittent cell conditions. However, RaceJoy should only be used at sites where the Start and Finish and at least 70% of the course has good cell conditions. When […]