RaceDay Timer Newsletter: February

Race Timers’ Monthly Update We are pleased to shine the spotlight on Steve Turrisi, co-founder of Race Day Professionals. Steve is a RaceDay Certified Timer who truly embraces new technology. Recently, Steve took the initiative to offer RaceJoy for one of his important Florida races. The event organizers weren’t that familiar with RaceJoy and initially not that engaged about the […]

Symposium 2019: Race Director Business

We love sharing the spotlight with our customers and colleagues. Each year, we try to invite industry professionals to share their extensive race knowledge with everybody. This year’s Race Director Business Session features Michelle Bettis of 3W races and Scott Sutter of RaceInsure. Join them as they discuss several business topics, such what race insurance […]

St. Louis BizDash Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This BizDash Case Study creating a Corporate Team event.  View the PDF Version of the St. Louis BizDash Case Study About the St. Louis Biz Dash and RunSignUp: The St. Louis […]

Negative Split Productions Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Case Study focuses on RunSignUp Race Websites, the Referral Program, and the RaceDay CheckIn Mobile App.  Download PDF Version of the Case Study About Negative Split Productions and RunSignUp […]

RaceJoy Transitioning to “Free Only” Experience for Participants and Spectators

RunSignUp is changing RaceJoy’s business model to offer a “free only” experience for participants and spectators. Previously, race events were able to either purchase the buyout option or choose a consumer model where the participant and spectator paid an in-app upgrade fee of 99 cents for RaceJoy’s features. Key user features include continuous live tracking, […]

New RaceJoy Race Day Monitoring System

We are very excited to share that our first version of RaceJoy’s Race Day Monitoring system is now available for race organizers who offer RaceJoy’s live tracking! Organizers can track runners/cyclists and the race operations team live from a web console and have immediate access to information to help them manage race operations and respond […]

RaceJoy Overview Video for Race Organizers

Below is a new video we just put out that provides an overview of RaceJoy for race organizers thinking of offering advanced runner tracking for their event. The video is about 12 minutes and covers RaceJoy’s key features of live continuous tracking, GPS-based progress alerts and cheer sending. It also covers the additional value the […]

RunSignUp Symposium Slides

Here are the slides from the RunSignUp Race Director and Timer Symposium. RunSignUp State of the Union – Bob reviews the past year and introduces RaceDay Go, RaceDay Photos, RaceDay SignUp Kiosk and more.   Donations & Fundraising – CASA Superhero Run – Barbara Herzog   Race Director Checklist – Trish Portuese, Championship Racing   […]

RaceJoy Debuts Race-Managed News Alerts

We are excited to share the press release below that announces race news alerts in RaceJoy! Leading Race Day Tracking App Launches Newest Feature July 18, 2016 – Moorestown, NJ –  RaceJoy, a RunSignUp product, is the leading real-time participant tracking app for running and cycling events. Its newest feature, designed specifically for race organizers, […]

Symposium: Race Director Checklist for the Best (to avoid the Worst)

This year’s RunSignUp Race Director/Timer Symposium will have dual tracks (you can switch between tracks throughout the day) to allow for more targeted content for both experienced directors, and those newer to the industry. One for those for our newer Race Directors (or those looking to expand on their events): The Race Director Checklist, from […]

RunSignUp Registration-Web Tracking Update

RunSignUp has always strived to provide races using any web tracking system with the most accurate conversion data possible, supporting over a dozen different types of conversion codes and providing extensive Google Analytics support. With a recent update, RunSignUp has taken another step forward in its web tracking capabilities, providing even more information to web tracking […]

Runners and Cyclists Across the Country Get RaceJoy for Free!

Over this last weekend, runners and cyclists around the country used RaceJoy to add to their race day experience. We had race participants use RaceJoy’s live GPS tracking, progress alerts and cheer sending in 13 races – from 5Ks to multi day relays! Of the races loaded, those with the highest usage were: Steamboat Marathon […]

Fifth Third River Bank Run Brings Innovation!

This past weekend, the Fifth Third River Bank Run offered RaceJoy’s live tracking and cheers as an extra service for participants and spectators. The technology was highly embraced with a usage rate of almost 40% of the race’s finishers taking advantage of RaceJoy’s interactive race day features across all courses. The 39th Annual River Bank Run […]

Maine Coast Offers RaceJoy for a Second Year!

The Shipyard Maine Coast Marathon will be held this weekend, Friday, May 13th through Sunday, May 15th, at the University of New England in Biddeford, Maine. The race offers a variety of course options, including a marathon, a half marathon, a half marathon relay and a back-to-back 39.3 Mile Challenge. Both are sold out with […]

“Runcation” with a Destination Race Experience

With so many races to choose from, runners often select races that can offer something truly personal to add to the race day experience not only for themselves, but also for their supporting family and friends – like planning a vacation around the race weekend. Many races are now finding ways to offer a look […]

ReDirect WebPage Questions Button

We have added an option to our Race Director Contact button we put on Race Websites. This option allows the race to redirect the button to your own race contact page. This is set up in the Miscellaneous Settings Page on the Race Director Dashboard: We have also added a partner level setting that will […]

Runners and Spectators Fly with RaceJoy at the Flying Pig Marathon!

119,000+ Progress Alerts, 17,500 Cheers and 12,500 Users This year, special thanks to sponsor Cincinnati Inc., runners and supporting fans were treated to RaceJoy’s advanced runner tracking and cheer sending – and the response was simply amazing. People of all ages and fitness levels embraced new technology and put it to its full use that […]

Kentucky Derby Festival Marathon Offers Two Forms of Runner Tracking

The Kentucky Derby Festival Marathon and Mini Marathon had two forms of runner tracking available at this Saturday’s event: race-timed progress alerts delivered via text messages and live continuous tracking and GPS alerts with RaceJoy’s GPS tracking.  Participants and spectators paid 99 cents for RaceJoy’s features. People are clearly adopting RaceJoy’s advanced tracking with more […]

RunSignUp and Google Analytics (Part Two)

So you’ve read about RunSignUp and Google Analytics and you realize how helpful it can be to track the web traffic related to your event. You’ve added your Google Analytics information to your RunSignUp race but you’ve got your own race website and are either linking to RunSignUp for registration, or are using the RunSignUp […]

Runners and Cyclists Across the Nation Use RaceJoy!

This past weekend, RaceJoy was used by runners, walkers and cyclists at races across the nation! From California to South Carolina, people took advantage of RaceJoy’s GPS tracking and cheers to add to their race experiences and be supported by friends and family. The races with the highest RaceJoy usage were: California Classic Weekend – […]

Alert: RaceJoy Discount Ends this Week!

Time is running out to take advantage of RaceJoy’s discounted buyout pricing. With the buyout races can offer RaceJoy’s advanced GPS Tracking and cheers for free to unlimited participants and spectators! The 20% discount pricing ends March 31 and makes RaceJoy’s advanced runner tracking affordable for any race. If your race is scheduled at a […]

Case Study: Erie Runners Club, Big White Trailer, and RunSignUp

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Case Study focuses on a commitment to Race Day technology.  View the PDF Version of the Case Study Erie Runners Club, RunSignUp, and Race Day The Erie Runners […]

Race to Robie Creek Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Race to Robie Creek Case Study focuses on a smooth sellout process.  View the PDF Version of the Race to Robie Creek Case Study The Race to Robie Creek and […]

Harrisburg YMCA Race Series Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Harrisburg YMCA Race Series Case Study focuses on reaching a broad cross-section of a community, coordinating with a Timer, and encouraging participation through Groups & Teams.  View the PDF […]

How to Build Your Own Race Map!

To have a race loaded into RaceJoy, races need to submit an electronic course map in GPX or KML format so that RaceJoy’s system can create an interactive race course for the event. These maps are then used to track race participants and to provide GPS Progress Alerts at every mile. The alerts sent are […]

Solano Turkey Trot Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Solano Turkey Trot Case Study focuses on the benefits of easy access sharing, and changing race day registration.  View the PDF Version of the Solano Turkey Trot Case Study […]

RaceJoy Runner Tracking Affordable for Any Race

Everyone loves a sale, so what better way to start off the New Year than offer a 20% discount on RaceJoy’s buyout prices, now until March 31, 2016. This promotional price makes advanced runner tracking affordable for any race. Races who purchase the RaceJoy buyout deliver a cutting edge race experience to participants and spectators […]

RaceJoy Poised for Expansion in 2016

Quarter One Discount, Self-Serve Administration and Registration Platform Integration RaceJoy, the leading real-time runner tracking solution for road race events, announces its efforts to grow RaceJoy’s availability at races across the United States. Initiatives include a first quarter 20% discount for its buyout option, self-serve administration for race organizers, and registration platform integration. RaceJoy offers […]

Semper Fi Fund Community Athletes Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  View the PDF Version of the Semper Fi Fund Community Athletes Case Study Semper Fi Fund Community Athletes and RunSignUp The Semper Fi Fund Community Athletes program uses RunSignUp to […]

Fleet Feet Rochester & Buffalo and YellowJacket Racing Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Case Study focuses on how a Running Store, Training Programs, and a Racing Company support each other. View the PDF Version of the Fleet Feet Rochester & Buffalo and YellowJacket […]

RunSignUp Technology: Year-in-Review, Top Ten, and More

If you really want to dig more into RunSignUp as a company, and the top offerings that we have, check out Bob’s introduction from our 2015 RunSignUp Race Director/Timer Symposium.  The full video is below, or you can skip to the section that you are most interested in: Intro Year in Review Top Ten List […]

Pittsburgh Marathon on Building a Community to Grow Your Race

At the 2015 RunSignUp Race Director/Timer Symposium, Pittsburgh 3 Rivers Marathon COO Dee Stathis shared her experience growing a race through the building of a year-round community. Watch her presentation in it’s entirety, or skip to the section that applies to your event: Intro Building out the Event Building a Year-Round Community: P3R Branding Building a Year-Round Community: […]

Dirty Dog 15K Trail Run Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Dirty Dog 15K Trail Run Case Study focuses on tiered pricing for a sellout race, building bib labels, and differentiating your race to create positive word of mouth.  View […]

Who’s Attending the RunSignUp Race Director/Timer Symposium?

We’re gearing up for our 2nd Annual Race Director/Timer Symposium in a little over a month.  Customers are often curious about who else will be at the event, and what type of experience other attendees will have to share…so here’s a little bit about the current attendee list: States Represented: 23 British Oversees Territories Represented: 1 (Bermuda!) […]

Tips for Designing an Effective Post-Event Survey

We always recommend to races that they use a Post-Event survey to help evaluate their race, and make improvements in future years.  But it’s not always that simple – there is a little bit of a science behind creating a survey that provides effective, useful data. The market research firm Fueled Insights has released a nice […]

Rotpac Racing Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Rotpac Racing Case Study focuses on how a Timer can work with their Race Directors to create the best race experience.  View the PDF Version of the Rotpac Racing Case […]

Philly 10K Registration: Easy peasy lemon squeasy

Yesterday morning, when the Philly 10K – a local race on it’s way to a second straight sellout in their second year – ran into some trouble with a huge registration demand, we were excited to be able to jump in at the last minute to get them back up and running. While we’re a distributed team, […]

CASA Superhero Run Richmond Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This CASA Superhero Run Case Study focuses on creating a family-friendly event, cultivating fundraisers, and creating a positive volunteer experience. View the PDF Version of the CASA Superhero Run Case Study CASA […]

Tomoka Marathon Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Tomoka Marathon Case Study focuses on using RunSignUp as a central data point for everything from registration to race day and volunteer coordination.  View the PDF Version of the Tomoka Marathon […]

Nite Lites Christmas 5K Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Nite Lites Christmas 5k Case Study focuses on setting yourself apart from the competition to create a successful first-year race.  View the PDF Version of the Nite Lites Christmas 5K Case […]

Rock & Stroll Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Rock & Stroll Case Study focuses on supporting donations for multiple charity partners. View the PDF Version of the Rock & Stroll Case Study Overview: Rock & Stroll used RunSignUp for […]

Run Thru the Woods Thanksgiving Day Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Run Thru the Woods Case Study focuses on building a community event and making Race Day easy.  View the PDF Version of the Run Thru the Woods Case Study Overview: In […]

Healthy Kids Running Series Case Study

We have a series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Healthy Kids Running Series Case Study focuses on setting up a Running Series within RunSignUp, and preparing Community Coordinators to succeed. 

Syracuse Half Marathon Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Syracuse Half Marathon Case Study focuses on creating demand through a premium event, and customizing a race to encourage group participation and donations.  View the PDF Version of the Syracuse […]

Playmakers Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Playmakers Case Study focuses on Running Store Race Calendars, registration for Races & Training Teams, and advising local races.  View the PDF Version of the Playmakers Case Study   […]

The Great Pumpkin Run Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Great Pumpkin Run Case Study explores the challenges of a Multi-City Race Series, Team Promoting a Race through Groups & Teams, and using Referral Codes. View the PDF Version […]

Wanted: Presenters for Race Director/Timer Symposium

We are taking submissions for Presenters for our 2015 Race Director/Timer Symposium, to be held July 6-8 in Philadelphia.  Presenters should be prepared to share their experiences and best practices.  Topics that include RunSignUp technology are great, but the Symposium is a community event for everyone to learn and share; your entire presentation does not need […]

Ford Timing Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Ford Timing Case Study focuses on Integration with the Race Director, Widgets for existing Websites, and RunSignUp GO features.  View the PDF Version of the Ford Timing Case Study […]

Case Study: Gallagher Fitness Resources and ActiveSalem.Com

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Case Study on Gallagher Fitness Resources and ActiveSalem.com focuses on implementing a RunSignUp Race Calendar, providing resources to local Race Directors, and using RunSignUp Clubs to manage Training Programs. View […]

Race Director/Timer Symposium Videos

As a part of our RunSignUp Customer Video Page, we have the official release of the Presentations from the first RunSignUp Race Director/Timer Symposium in July.  We had some really dynamic, innovative Presenters, and we are thrilled to be able to share their knowledge with all our Customers. Presentation Videos include: Growing a Small Race By Kelly […]

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