Asics Acquires Njuko

Asics announced the acquisition of a leading European registration provider, Njuko. This is in addition to their other acquisitions of RunKeeper (training app), Race Roster (Canada and US registration) and RegisterNow (Australia registration). Congratulations to Pierre Duvelleroy and his team, who have built a good quality company who operates the right way with reasonable fees […]

Founder’s Corner – Eventbrite’s Weakness is Ad Strategy

Part of Bob’s continued ramblings. Eventbrite has had a history of overstating things a bit too much. This blog digs into the details of how Eventbrite is: There are plenty of customers who will begin to understand these impacts in the coming years and why they will move to TicketSignup for our free websites that they […]

October YOY from 2019 Participant Results – Down 9%

We have been tracking a data point this year where we look at a cohort of races that were on our platform in both 2019 and 2022 by the month the race occurred. Meaning we looked at races that happened in October of this year (2022), and compared if they were also on our platform […]

Registration Market Analysis – September 2022

We have been doing the race registration market analysis every 6 months for many years. We include a ton of analytical data, and also include our analysis of happenings and directions in the market (of course that analysis is done from our perspective and is sometimes biting to competitors but tries to be honest). Here […]

Reserve Holdbacks Lowered Back to 0%

We lowered the Reserve Holdbacks to 0% effective today. This is a very happy day and another sign of recovery in our endurance community. As you may recall we always had a normal 0% holdback (meaning we pay out when people signup), but instituted a 20% holdback at the beginning of the Pandemic. We have […]

Founder’s Corner – RunSignup Symposium

This week is our first live RunSignup Symposium since the pandemic (the last one was January, 2020 in Orlando). We started these in 2014 when we were much smaller (way before most companies would think about having a conference). I thought it might be useful to write a Founder’s Corner blog about why we put […]

Was 2013 the Peak for Interest in Races? And Other Interesting Data…

In trying to answer the question of when participants will come back to races, we turned to Google Trends, which is a cool tool that shows the relative volume of Google Searches over time. It goes back to 2004, and looking past the seasonality, the trend line is pretty obvious: The peak year was 2013 […]

RunSignup Q2 2022 Update

Q2 2022 saw several trends: Races are down about 20% from their 2019 numbers, and 25% of races over 500 participants in 2019 are not back and likely not returning RunSignup has seen continued market share growth Registration vendors are getting very aggressive given the shrinkage in the market RunSignup / GiveSignup Peer to Peer […]

Let’s Do This is Not a RunSignup Partner

Let’s Do This (LDT) is not a partner of RunSignup. We have heard from a number of races who use RunSignup that LDT has approached them claiming to be a partner with us.  If this is the case it is a misrepresentation. There are no partner or other agreements between our companies. In fact, our […]

Founder’s Corner – Development Process

Part of my Founder’s Corner blog series on what, how and why we do things at RunSignup. Yesterday a group of our developers made a presentation to the Rowan University ACM student members. We have a special connection with Rowan, with 3 full time developers – Phil, Benny and Justus – joining us originally via […]

Lightbox Customer Migration Frequently Asked Questions

We recently announced a migration of Lightbox registration customers to the RunSignup platform. Lightbox – RunSignup FAQ Why is Lightbox partnering with RunSignup? We have always been focused on how we can help our customers. After analysis of all of the features that RunSignup has in their platform, we made the decision that we would […]

Lightbox Technologies Partners with RunSignup for Future of Race Registration

Lightbox will be migrating all customers to the industry leading RunSignup platform this year Waltham, MA and Moorestown NJ – Lightbox Technologies is partnering with RunSignup to migrate their race registration customers to the RunSignup platform this year. Lightbox customers have been contacted and a joint Lightbox – RunSignup team is working on helping customers […]

Registration Market Analysis – March 2022

We have been doing the race registration market analysis every 6 months for many years. Last September we stated things were returning to normal, only to be interrupted by the Omicron wave which impacted numbers in December thru March. We will dive in more below. Update Note: We announced the acquisition of the Lightbox Registration […]

2022 Product Roadmap

As we enter a new year, we are producing multiple blogs that give a full 2021 Product Recap, our 2021 RaceDay Recap, a 2021 Business Recap, our Vision for 2022 and Beyond, and this one – which will talk about our Product Roadmap for 2022. We have a single robust, highly available platform and integrated database that we […]

2021 Year in Review

As we enter a new year, we are producing multiple blogs that give a full 2021 Product Recap, 2021 RaceDay Recap, Product Roadmap for 2022, our Vision for 2022 and Beyond, and this one – which will review 2021 from a business perspective. 2021 was a year of “kind of” returning to normal. Our business recovered more than […]

Eventbrite Q2 2021 Report

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]

Observations from a Post Pandemic Race

The Scott Coffee Run was this past weekend. As followers of us know, this was the race that inspired the creation of RunSignup in 2010. Bob is a race director for the race and saw the need for better technology at races. We wanted to share our observations from a “post pandemic” race. Fun It […]

Eventbrite Q1 2021 Report

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]

SignMeUp Closes

SignMeUp is the latest race registration vendor to close down, joining a growing list we have covered before in our Registration Market Analysis. As is typical, these closings happen quickly, without thoughtful migration strategies put in place. For example, their website is still up and telling people to create their race registration with them. This […]

Race Registration Market Analysis

We usually do a Race Registration Market Analysis twice a year – March and September. 2020 was an unusual year, but we did a special one in April, 2020 and September, 2020 to try to capture what was happening in the endurance market. We will share our data and then share observations from the market in general and specific […]

Our One Year Anniversary with COVID Milestone

Monday, March 8 is a big day. It is our one year anniversary of understanding the impact COVID would have. And we simultaneously achieved a milestone that says we are coming back. Monday, March 9, 2020 A year ago, we pivoted our business realizing the impact COVID could have. We had started tracking it a […]

December 2020 COVID Numbers Update

We began monthly updates in July after doing weekly updates that ended in Week 18, and are shifting to monthly (August and October, November) and Quarterly (Q3) updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve. Quick December Numbers: Transaction volume was down 47% to $9.9MM Overall Registrations down […]

23 Releases and Updating 40 servers – All in a Days Work

This is Bob. We will be releasing several year end blogs over the coming weeks. A couple of them will be an overview of the features we released and another for our 2021 product roadmap. But I thought yesterday was worth mentioning. Each morning, I get an email that sends me to a page to […]

November 2020 COVID Numbers Update

We began monthly updates in July after doing weekly updates that ended in Week 18, and are shifting to monthly (August and October) and Quarterly (Q3) updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve. Quick November Numbers: Transaction volume was down 38% to $17.3M Overall Registrations […]

Availability Investments Help Customers Again

Like much of the web, RunSignup and GiveSignup host our infrastructure on Amazon AWS. Unfortunately, they had a pretty major outage on Wednesday before Thanksgiving in one of their data centers. It took down major websites like  1Password, Acorns, Adobe Spark, Anchor, Autodesk, Capital Gazette, Coinbase, DataCamp, Getaround, Glassdoor, Flickr, iRobot, The Philadelphia Inquirer, Pocket, RadioLab, Roku, RSS Podcasting, Tampa Bay Times, Vonage, The Washington Post, and WNYC. Apparently this was caused by their rush […]

Eventbrite Q3 2020 Earnings

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also likely to begin to compete with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for […]

Q3 2020 RunSignup Results

This is our second full quarterly report during COVID-19. As we have discussed over the past several months, this has impacted our entire community, and certainly RunSignup/GiveSignup negatively. The good news is that we are all adapting and learning new ways of doing things. There is some return of in person events, but with new methods […]

August 2020 RunSignup | GiveSignup Numbers

We began monthly updates in July after doing weekly updates that ended in Week 18, and are shifting to monthly updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve, but also to bridge the gap between our Quarterly Business Updates, and our Monthly Newsletter. We also published […]

Eventbrite Q2 2020 Earnings

We have always eagerly studied Eventbrite since they are a company with a business model very similar to ours – earning money based solely on processing fees for events (and for us nonprofit donations). During their Q1 report, we learned how COVID-19 was impacting their business. And we have been awaiting these numbers as we […]

July 2020 RunSignup | GiveSignup Numbers

We had been doing weekly updates on the numbers we are seeing since the pandemic began. We ended that in Week 18, and are shifting to monthly updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve, but also to bridge the gap between our […]

Ironman Acquisition Value

Wanda Sports Group announced the sale of Ironman to Advance, a New York based investment company known for owning media and entertainment companies like Condé Nast and Stage Entertainment. One of the interesting things about the sale was occurring during the middle of the pandemic. The original sale price of $730 Million was announced in […]

Q2 2020 RunSignup Results

This is our first full quarterly report during COVID-19. As we have discussed over the past several months, this has impacted our entire community, and certainly RunSignup/GiveSignup negatively. You can review past results here: 2012, 2013, 2014, 2015, 2016, 2017, 2018, Q1-19, Q2-19, Q3-19, 2019, and Q1-20. Summary Numbers As expected, the numbers are all down […]

Eventbrite Q1 Earnings Report – COVID Edition

Wow! Eventbrite said yesterday that transaction volume in March was down 90% and was still down 85% in early May, 2020. Before we get into the analysis, here are the links: Q1 Earnings Press Release Q1 Letter to Shareholders Earnings Call Transcript The news they shared was simply extraordinary, and made us feel good about […]

Race Registration Market Analysis

We usually do a Race Registration Market Analysis twice a year. We usually include a bunch of stats from different sources to compare the various registration platforms and track general industry trends. Usually, we publish the spring one in March. This year is obviously different because the Coronavirus really started impacting normal life in the […]

RunSignup’s Internal Coronavirus Response

We wanted to take time to document what has been happening inside RunSignup since the Coronavirus started. We have seen lots of different speculation from all sides – that we are small and therefore will be crushed by far larger competitors to speculation that we have all this money and are stealing from races by […]

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