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We have finished a long upgrade of the Notification Email system. We have over 60 types of notification emails the system generates automatically when certain events happen – like a user registered, or a donation was made, or a virtual race milestone was achieved, or a financial payment was made. These can all be custom […]
There are many advanced features built into our new ticketing platform. This list will keep expanding over the coming months: Add Access: give access to other event managers Customize notifications Google and Facebook tracking options Social sharing options Referral rewards Store Refund Reserve Coupons Extra Fees Donations Secure Access This tab on the event dashboard […]
We have added the ability to send a test Notification Email. When you click on each Notification email, at the bottom of the edit page you will see this (if at least one recipient is enabled):
We have updated the automatic notifications we send out when simple race listings are created. This is for customers using our Race Calendar widget – for example running stores or running clubs. When race directors want to just put up a simple listing (rather than use RunSignUp for registration), that now triggers a notification to […]
In our new Confirmation Email Customization, we added the automatic generation of a calendar event to be attached to the email. This makes it simple for the participant to add your race to their calendar on their phone or computer with one click. Some races and partners do not like this. We give each race […]
We have made major improvements to the Confirmation Email, and created a number of mechanisms for you to customize it to your needs. First, we redesigned the layout to be easier to read. Then we included the following features: Automatically include your Race Logo. Customizable sections at the top, including and Event specific section. Participant […]
In our pursuit of having the fastest registration platform, we now give users the ability to save their preferred TXT and EMail notifications in their profile. This means when the next race wants the same information, it automatically populates. These are saved automatically when a participant signs up for them either in the Results notifications, […]
We have added the capability for races to do text messaging with their participants. This can be useful for emergency situations such as delaying the race due to lightning. This feature is not meant to be used for marketing purposes! This option is available under the Notifications section, and must be authorized by RunSignUp. One […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Dirty Dog 15K Trail Run Case Study focuses on tiered pricing for a sellout race, building bib labels, and differentiating your race to create positive word of mouth. View […]
We now provide an easy way for partners with multiple races to have their logo (or any logo as seen on the right) on all outgoing notification emails generated by RunSignUp. For example, if you are a timer supporting a number of races your logo could be at the top of each confirmation email. This […]
You now have the ability to add your own specific message on the confirmation email sent to participants based on the event(s) they signed up for. This is in addition to the capability we have had for quite a while on customizing your notifications (now located in the Race -> Notifications page). There are a […]
Over the past several weeks we have been improving the TXT and Email Notifications capability of our Results. These improvements make it possible for most races to use RunSignUp Results and Notifications to give their runners near real time result notifications, and are still available for free to races using RunSignUp for registration, but there […]
As part of our larger RunSignUp Go initiative to ease Race Day, ee now email each runner when their bib is picked up. This helps to catch issues when people are picking up multiple bibs and avoids multiple trips to packet pickup. By default, this is set to Off. You can turn it on by […]
