Simplified & Customizable Dashboard Menu

We have been incrementally rolling out a simplified dashboard menu for race directors. We showed the simplified menu to new users a couple of months ago. We will be rolling out the simplified menu to everyone on Monday (don’t worry if you are a power user – those instructions are toward the bottom of this […]

Timer Spotlight: Shawn Daugherty, GT Races

Good Time Event Services (GT Races) is located in Kentucky and has been in the timing business for 12 years. The company originated with a focus on simply supporting the local running and cycling community with effective and accurate event timing. Their natural passion for partnering with events to provide the end participant with a […]

Symposium 2019: UX Review

As a website, the user experience is very important to us. Our UX Developers, Jeff and Darren, took some time at this year’s Symposium to talk about the UX changes that have been happening within the company for the past year. From new features to our rebranding, they’ll walk you through what has changed and […]

Team/Group SignUp Improvements

Teams and Groups are becoming an increasingly popular way to attract participants. However, there are always questions about how to make this as simple and obvious as possible to attract the most people. On Monday, August 6, we are taking another step forward as part of our User Experience Manifesto to help races maximize the […]

UX Manifesto – Year One Report

One year ago, we made this pledge: Our Commitment: RunSignUp will not only have the most feature rich race management platform, we will also have the leading user experience for participants, race directors, race management companies and timers by the end of 2017, and will continually improve the user experience into the future. Our goal […]

UX Update: New Race Wizard

We have released a major update to our race wizard. Here is a quick overview of what was included in this update: Refresh the look of the wizard with a clean modern design. Improve the usability and flow of the wizard. We scrutinized each UI element for improvements. Remove elements that are not needed in […]

RaceJoy Launches New Design of Setup Wizard

We are happy to announce we’ve redesigned our setup wizard screens to make the process easier and to ensure readability outdoors on race day. Using more vibrant, contrasting colors, you can now get race day ready on site, even on the sunniest of days. We’re excited by the new improvements and think you will be […]

RunSignUp CRM – the race director’s secret weapon

We have been updating our CRM over the past few months; giving it a fresh new design and enhanced features. Utilizing this information will allow you to provide a better experience for your attendees, giving you a distinct advantage over your competition. At RunSignUp we know how important it is to build meaningful relationships and […]

Redesigned Footers for New Race Website Template

If you haven’t switched your race to the new website template, this is yet another nudge in that direction. We have improved the footer area for the new race website to include all of the links to pages at the bottom of each page, as well as a simple “Contact This Race” link. If you […]

Updated Race Websites – Facebook Feeds, Countdown clock and more

We have released another update to our new Race Websites Template, with some new cool options: Facebook Feed Twitter Feed Countdown clock Event highlight labels Redesigned dashboard page for customization Here is a sample page with the new content and countdown clocks and event highlight: This shows a simple example of the event highlighting: Setup […]

Race Website Improvements

We continue to make continuous improvements on the new Race Website template, with some more improvements expected next week. We will be shifting all new races to this new template by default. Remember you can shift your race website to the new look and feel very easily – just refer to our original announcement on […]

Designed to Delight: Launching the new Runsignup.com

You might notice that our homepage looks a little different. As web trends and technologies evolve, company websites that once were modern and fresh can start to feel a little tired. RunSignUp is a growing and innovative company and it needs to have a website that reflects that. That is why we have launched a […]

Race Website New Template Beta

Note: The new Race Website has been released on January 2, 2017! Soon after your New Year Eve’s celebration, we will be releasing a major upgrade for Race Websites. This will provide every race with a second, more modern option that has a lot of flexibility in the design. Here is a sample default page: […]

Internet Explorer Support

We are dropping support for versions of Internet Explorer older than Version 11 on the Race Dashboard. This version was released in October, 2013 so older versions are pretty, pretty old. There is very little use of older browsers, and making the compromises in user functionality is detrimental to the majority of our users. Thanks […]

UX Update: Registration Enhancements

We’ve been working hard on big enhancements to the usability and design of the registration process. Here is a breakdown of the changes! 1. Full-screen layout Why full-screen? It declutters the interface and focuses the user on registration…which is what we want, right? Full-screen gives us more white space, which increases the clarity of the page […]

UX Update: The Little Things

We’ve been working on some small, incremental changes to improve the Race Dashboard. Here’s what’s new! Before:  After: 1. Introducing the Avatar Menu! It has a picture of you (yay!), and has all of your useful things in it: 2. Top Menu moved into Avatar Menu. The Top Menu doesn’t need to be out at […]

Race Analytics Dashboard

The Race Analytics Dashboard has released a flurry of new capabilities to help races understand their promotion, demographics, registrations and transactions better. (You may also have noted the nice progress on the overall User Experience of the race dashboard with the new fresh colors.) There are now more than 15 graphs giving you a quick […]

Darren Delivers in Week 1 – Improved Sponsor Display in Footer

Darren joined us our User Experience team on Monday, and he released an improvement on Thursday!  While it was a simple change, he got thru the gauntlet of setting up his development environment, Github access, understanding how we do branches and merges, our page structure, our CSS structures, how we do code reviews and process […]

Welcome Darren Wamboldt

We are happy to welcome Darren Wamboldt to the RunSignUp Team! Darren joins Jeff Kiesel and Meredith Klein as part of our User Experience Manifesto. Darren has led the RaceIT User Experience effort for the past 5 years. Coupling his deep passion for UI design, his coding abilities and his industry knowledge will help make our offerings even better for […]

Promotion Dashboard – Race Pageviews

We are starting to roll out our new Race Promotion Dashboard combined with our RunSignUp Analytics. While this will become very powerful over time, this initial release is very cool. This chart today only shows the number of Pageviews by day using the data we are collecting via the new RunSignUp Analytics engine underneath our […]

User Experience Manifesto

Our Commitment: RunSignUp will not only have the most feature rich race management platform, we will also have the leading user experience for participants, race directors, race management companies and timers by the end of 2017, and will continually improve the user experience into the future. Our goal is to create easy to use technology […]

Jeff Kiesel to lead User Interface and User Experience Refresh

Jeff Kiesel started a couple of weeks ago to lead efforts improving the User Interface and User Experience for both participants and race directors. Jeff worked with us part time a few years ago, and we are lucky he responded to our call for a new UI/UX Developer. Bob has worked with Jeff at two […]

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