Challenge Events Setup How-To for Timers

As events continue to introduce challenge events as either an add-on or alternative to traditional events, timers are quickly becoming the go-to person for setting up the events on RunSignup’s Challenge Platform. The recorded webinar below, provided by Matt Avery, gives step-by-step instructions on how to set up challenge events and create motivating milestone badges. […]

Timer Fall Series: 2021 Hybrid Events

With many unknowns surrounding the pandemic, events are shifting to offering a hybrid race experience where participants have virtual and on-site event options with the ability to switch between the two. Each type of event involves different approaches and tools to manage the start time, the results, and the overall course and participant experience. All […]

RaceJoy: Custom Audio Race Experience Announcement

We are pleased to announce RaceJoy’s dynamic audio race experience is now available real-time for virtual and on-site race events.  Previously, custom recorded audio files were required to be loaded at least 10 days in advance of the race date. Now, custom recordings can be added at any time – even as the event is taking […]

Going Virtual with RaceJoy!

Races offering a virtual race experience can deliver an interactive, socially safe race experience with RaceJoy. Below is a new RaceJoy quick overview video that covers the key features of RaceJoy for participants, spectators, and race organizers. From live participant track, cheer sending, automated user results, and so much more – Keep your race experience […]

RaceJoy Rocks: Demo of Race Anywhere

Launched at RunSignup’s Virtual Symposium RunSignup launched RaceJoy Rocks Virtual 5K demo run/walk during this week’s Virtual Symposium. This is race anywhere virtual 5K where race organizers are able to experience the participant perspective or the supporting spectator perspective. An audio tour of RaceJoy’s key features is provided. Those that register and enter their provided […]

RaceJoy Anywhere for Virtual Events

We recently launched the RaceJoy’s race anywhere feature for virtual events offering location independent events. With such a high interest from race directors and timers across the country, we held a Webinar this week to go over the capabilities and how virtual events can get the most of them. As the industry has shifted to […]

RaceJoy Now Offers Race Redo for Virtual Events

Many of the newly formed virtual events want to offer their participants the chance to re-do a route to improve their performance time, accumulate miles, or simply for a repeat experience. RaceJoy is now offering the ability to re-do a course for virtual races and will transmit the newest finish time automatically to official race […]

Virtual Races: Auto Results in RaceJoy Now Available

We are excited to share that auto result submission for virtual events is now available in RunSignup’s race day app, RaceJoy. Those participants using RaceJoy for GPS tracking and cheer sending, will have their GPS-based results automatically submitted to the race as they cross the finish line. For events using RunSignup’s Virtual Results, this data […]

Registration User Experience Update

Although our development schedule and priorities have changed a little lately, we haven’t forgotten about our user experience. We have made some significant updates to the first page of our registration path. We have added some clarity to the registrant display by adding a container around each registrant. This helps users easily distinguish between each […]

Donations: Setup

You can enable donations for your run/walk/ride and customize your donation settings on the Donations Setup tab. There are 7 tiles that organize existing settings and make setting up donations simple: General Settings Donation Page Customizations Tax Deduction Rules Donation Discounts Corporate Matching Gifts Donation Summary Emails Advanced Settings Click the tile component to customize […]

Donation Forms: UX

Donation forms offer a new and exciting option for donating. Donation Forms automatically apply your nonprofit’s branding and custom domain or subdomain, giving your nonprofit a 100% white-label solution to collect donations. As we continue to work on donation forms we wanted to share some of the usability updates that we are making. Accessibility Fixes We ran an […]

RaceJoy GPS Tracking and Poor Cell Conditions

RaceJoy is specially designed to work with varying levels of cell conditions to accommodate participants and spectators around the country and on courses in areas that have intermittent cell conditions. However, RaceJoy should only be used at sites where the Start and Finish and at least 70% of the course has good cell conditions.    When […]

UX Update: New Race Website Template

Our new vertical navigation race website template is now available! We have been working hard to design and develop new options for your race website. Let’s take a look at the highlights of the new design. Modern responsive design with a fixed vertical navigation. Our new template features flexible vertical navigation. This works really well […]

RunSignup Launches RaceDay Scoring!

The Endurance Industry’s Next Generation Scoring Solution We’ve just launched our new RaceDay Scoring software solution for the endurance event industry. After twenty-two months of development and user testing, the RaceDay Scoring production release is now available for timers to score events across the country. Our RaceDay Scoring is the race industry’s next generation in […]

Charlotte Marathon Utilizes RunSignUp’s Suite of RaceDay Products

Novant Health Charlotte Marathon made full use of RunSignUp’s RaceDay products from the RaceDay CheckIn app to RaceJoy’s GPS tracking and live results.  Charlotte Marathon Runners get to experience the sights and sounds of the Southeast’s fastest growing city, including the Queen City’s signature tree-lined streets, historic landmarks, major sporting venues and the most eclectic […]

New RaceJoy Overview Video Now Available

We’re excited to announce that we have a new overview for RaceJoy that encompasses how the app is helping races change the race experience! RaceJoy offers a ground-breaking and interactive platform for everyone involved in the race day experience using the device people naturally carry – their smartphone. This five-minute video showcases RaceJoy’s innovative features […]

Rhode Races & Events Offers Picturesque Running

Rhode Races & Events hosts a series of five race experiences in scenic view locations in the Rhode Island area. This event series provide a backdrop of water views framed by race management perfection. Each event offers a half marathon and three events also offer a full marathon and 5K. Participants have the option to […]

Team/Group Design Update

As part of our Team/Group sign up improvement we have made a few design and usability improvements to the user interface. We have updated the radio buttons with our new tab component and we have also created some nice messages for no team selected and team registration required. This creates a friendly interface that communicates […]

Multi-Race Bundles UI Update

We have released an exciting update to our Multi-Race Bundles feature. The display of the Multi-Race Bundles has been redesigned on both the race website and registration form. This update makes reading and understanding the bundles much easier. The event tile now features a special “Bundle” tag that only shows for multi-race bundles. Bundle details are […]

Boilermaker Offers Advanced Runner Tracking

One of the Largest 15K Running Events Delivers RaceJoy June 27, 2018 – Moorestown, NJ –  Race organizers of the Boilermaker Road Race are offering advanced live runner tracking with the race day mobile app, RaceJoy. Participants and spectators will be treated to an interactive race day experience with live performance updates and real-time GPS […]

Donation User Experience Update: Part 4

As part of our continuing user experience update to the Donation & Fundraising section we have released a big update to the donation section. Highlights include: The donation field is much larger and uses color highlights for clarity. Using the donation field is now more intuitive. It will select or deselect the appropriate level button […]

Donation User Experience Update: Part 3

Today we released our latest update to the donation user interface, Cards & Lists. The fundraiser cards have been completely redesigned. The cards now feature our “Tile” design as well as making the readability of the card content more clear and concise. We also added a new feature that allows users to toggle between list […]

Donation User Experience Update: Part 2

In this weeks donation update we focused on the fundraising tabs. The tabs have been redesigned with a clean modern feel and a new mobile option. On a mobile device, if there are three tabs, they will turn into a dropdown menu. This provides a better experience for mobile users. In addition, the “Become a […]

UX Update: New Race Wizard

We have released a major update to our race wizard. Here is a quick overview of what was included in this update: Refresh the look of the wizard with a clean modern design. Improve the usability and flow of the wizard. We scrutinized each UI element for improvements. Remove elements that are not needed in […]

RaceJoy Launches New Design of Setup Wizard

We are happy to announce we’ve redesigned our setup wizard screens to make the process easier and to ensure readability outdoors on race day. Using more vibrant, contrasting colors, you can now get race day ready on site, even on the sunniest of days. We’re excited by the new improvements and think you will be […]

RunSignUp CRM – the race director’s secret weapon

We have been updating our CRM over the past few months; giving it a fresh new design and enhanced features. Utilizing this information will allow you to provide a better experience for your attendees, giving you a distinct advantage over your competition. At RunSignUp we know how important it is to build meaningful relationships and […]

Designed to Delight: Launching the new Runsignup.com

You might notice that our homepage looks a little different. As web trends and technologies evolve, company websites that once were modern and fresh can start to feel a little tired. RunSignUp is a growing and innovative company and it needs to have a website that reflects that. That is why we have launched a […]

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