Race directors, timers, and nonprofits using our integrated email marketing system in September reached an impressive new mileston: 25 million emails sent in a month. That means that, despite the impact of COVID-19 on the industry, customers sent 35% more emails in September 2020 than they did in September 2019, and sending is up 20% […]
We have released a whole new generation of Team Results capabilities on RunSignup. We have an Open Team Results API that scoring platforms like The Race Director and RaceDay Scoring can use for posting more typical race and complex team scoring like Cross Country. We have also included Challenges to automatically produce Team Results when […]
We are happy to announce a whole new generation of Team Results on RunSignup. While it helps improve the previous team results capabilities tremendously, we are probably most excited by the support for Cross Country Results (probably because there are a bunch of cross country nerds working here at RunSignup). As covered in the Team […]
The foundation of our new Team Results, which is used for general Team Scoring and Cross Country as well as Virtual and Challenge events is our open Team Results API. Virtual Races and Challenges need to set up Groups/Teams for their participants to create and join. Once they do, the team results will appear in […]
Team pages have a new and sleek interface. They also highlight challenge information, including the total number of miles (or other tally) that the group has completed, as well as the breakdown for each individual (with a hyperlink to their individual results page). The Details and Join & Share boxes have drop downs that expand […]
RunSignup supports several team options that you can enable for your race. Social or Competitive Groups/Teams, Fundraiser Teams, and Corporate Teams are all supported, each with specific features. RunSignup’s Sean Callahan and Emily Warejko took some time at the Summer Symposium to walk you through the different team options you have for your race. After […]
If you missed today’s Social Viral Marketing webinar, we have you covered! Here is a summary of the webinar, along with a full recording and some additional resources. Would you run a race because you saw an ad on Facebook or because a friend asked you to join them? Your participants can promote your […]
As we reported in our Thanksgiving Stats blog, we handled a record number of Thanksgiving Day registrations this year – 423,306 compared to 365,618 in 2017. Some of that growth is because we are growing as a company, adding 68 races, and some of that can be attributed to the national increase in Turkey Trot […]
Teams and Groups are becoming an increasingly popular way to attract participants. However, there are always questions about how to make this as simple and obvious as possible to attract the most people. On Monday, August 6, we are taking another step forward as part of our User Experience Manifesto to help races maximize the […]
As part of our Team improvements, we have decided to separate out the Create and Join Team options into two separate buttons.
Team Captains can easily invite friends and family to join their team with Team Member Invites. Emails with a customizable invitation message and a direct link to join your team can be sent via RunSignUp or your personal email so that your friends can easily sign up for your team. There are a couple of […]
Race Directors can now give Captains the ability to do several things: Allow Team Type to be changed. If there are multiple team types, like a 2 person or a 4 person team. Note that price differences will be ignored. Change Team Gender. For example change from a Male only team to a Co-ed team. […]
We have added several new features for Groups or Teams. Event Soft Caps The first one is “Soft Caps”. This is very useful for wave races, for example, obstacle course races. The basic idea is that you may have a cap of the number of people in a wave, but you want their friends to […]
We have added a powerful new capability to custom questions – having a unique answer. This is very useful for races who want to specify which participant is doing each leg – for example Bob is doing leg 1, Jeff is doing leg 2, Meredith is doing Leg 3. As each of these people sign […]
You can now customize the word used for Administrators for Groups and Teams: This is set on the Group/Team Setup page under the Overall Group Settings.
We have added the Team Gender Type (if set up) to the Team Member report.
We have added the capability to clear Group Bib Numbers in addition to the clearing of individual bib numbers.
While you can show Group and Individual Bib numbers in a Participant Report, the Group/Team report did not contain both. Now it does.
We have added a variety of controls on the visibility for Groups and Teams under the Race -> Display -> Participant Display: This let’s a race director set which data fields can be seen by the Public, by Team Members and by Team Admins.
Team Captains now have access to a report of group/team members, contact info and t-shirt sizes. Many team captains order their own team shirts in addition to the ones the race gives out. So, the captains need an easy way to pull this information. This is accessible on the Group/Team page by clicking View Roster […]
We now have an option to ask questions only to Team Captains. This is useful if your race only needs the answers to a team question once, and do not need to ask every team member. It is another checkbox option under each Questions you create. Note that the Answers get tied to the Captain […]
We have made the error message when there is a required team selection:
We implemented fuzzy search logic in the Group/Team search to make it easier to find teams in large races.
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Harrisburg YMCA Race Series Case Study focuses on reaching a broad cross-section of a community, coordinating with a Timer, and encouraging participation through Groups & Teams. View the PDF […]
We have expanded the ability to do Team Imports with the following features: Team Default Event Gender Restrictions Age Restrictions Team Joining Password Bib Numbers Note the fields that can be imported. For example since the team type is specified in the CSV, different team types can be imported in the same CSV.
We’ve made a small change to make it simpler for people signing up multiple participants for a group or team. After the first person signing up creates and selects an existing team or group to join, when they add participants to the same event and add them to a team, it now auto-selects the team […]
You can now add a column to the Participant Report to show the Group/Team leaders for each group. This is just a new field to select in the “Customize View” of the Participant Report Options: You can then export the data into a Google Sheet or download it into a spreadsheet if you still […]
We have added an option that requires all fundraisers to be part of a team. This is useful for those races that are trying to get the benefit of more people working together. We’ve added it as another option on the Fundraiser SetUp section under Donation Setup:
We have made some enhancements to the way the Participant to Participant Transfers as a Gift settings work when team set-up fees or team member pricing is turned on for a race. (Note: The Participant to Participant Transfer for Refund settings are still same) When a race uses any special Team Pricing options (under Participants […]
We have added the capability to allow team members to register for an event that has reached capacity, when they are registering for the team’s “Default Event.” The Default Event is automatically set as the event the team captain is registered for. First, under Participants>>Groups/Teams>>Set-up>>Advanced Options enter the “Number of Guaranteed Team Entries.” This is […]
We now give race directors the option to turn on the ability for team/group captains to create a team/group. You set this up in the Advanced Settings part of Team/Group setup: When this is checked, then a button will appear on the Team/Group page as seen below:
We saw this little exchange on a Facebook group the other day, and it made us happy for two reasons: One of our big Participant Management goals is to make those processes – joining/changing teams, event transfers, bib exchanges, etc – easy for the race by making it seamless for runners to handle on their own. […]
We made the following updates to teams: 1. When you transfer (event or bib), it auto-selects the team of the original registration. It also properly handles team size caps when you are transferring for a team that is full. 2. An option on the team type setup to disable captains from adding and removing members. It also has an […]
We now provide a way to set a date when joining teams is no longer allowed. This was a request from the Fifth Third River Bank Run, and makes sense for races who need to coordinate team bibs and other team oriented resources and continue to leave regular registration open. The option is under Advanced […]
Yes, that title was intentional. RunSignUp has extensive support for Corporate Teams. This is where a company is typically providing some sort of support for employees, like helping to pay for entry fees, or providing discounted fees to members of Corporate Teams (perhaps because the company helped with sponsorship of the race). Since the company […]
We have added a new Compressed Team Report that is perfect for triathlon teams. It puts each team onto a separate line of a spreadsheet that you can export with the following information: Team Type Giveaway Bib Registration ID (I’m going this was the membership number) Waiver Accepted This is available from the Participants -> […]
We updated the Group and Team listing to include just the First Name and last Initial based on user feedback.
One of the nice things about RunSignUp has been our ability to have team members sign up independently of each other. This allows each person to pay for themselves and answer custom questions for themselves, enter their own USAT number, etc. We have added a new option to force the complete team to be entered […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Syracuse Half Marathon Case Study focuses on creating demand through a premium event, and customizing a race to encourage group participation and donations. View the PDF Version of the Syracuse […]
RunSignUp offers three different ways to group people together: Groups/Teams – this is a generic grouping mechanism that allows for things as diverse as Triathlon relay teams to social groups of people to get together. Corporate Teams – this is a powerful way to allow organizations to set up teams that they pay for and […]
Our Open API continues to expand. You can see all of it at RunSignUp.com/API. We recently added a set of functions to get and set Team information: https://runsignup.com/API/race/:race_id/teams/team-types/GET – Get the team types. You’ll need this information to create a new team. https://runsignup.com/API/race/:race_id/teams/GET – List existing teams. This way you can see if a team exists. https://runsignup.com/API/race/:race_id/teams/POST – […]
We have completed the new Video How To’s for Groups and Teams. All your questions are answered: How to Set Up Race Groups http://www.youtube.com/watch?v=TOfkdbZ8qig How to Set Up Race Group Pricing http://www.youtube.com/watch?v=o8O1vKjEkW4 How to Assign Race Group Bibs http://www.youtube.com/watch?v=pqXcZdhlHm0 How to Create a New Race Group (for Race Directors) http://www.youtube.com/watch?v=vjF7mR8phNM How to View/Edit Race Groups […]
Some team races will have a single bib number for the entire team. For example a Triathlon Relay team may all share the same bib number. One of the setup options in RunSignUp Teams is for Bib Numbering. This is in addition to the normal bib options in RunSignUp so that participants can be assigned […]
With the release of Teams 2.0, race directors can now set up reserved entries as well as set a total cap for the number of teams allowed. The example on the right shows how a special reservation can be made for either a specific team or any team. A special URL is created that can […]
With the release of RunSignUp Teams 2.0, we have added a number of powerful options for pricing and packaging to help your race: Encourage more participants to sign up together at one time. Allow people to sign up separately and still be seen as a group or team. Encourage the size of teams and groups […]
We have added several useful Team Reports to the Team 2.0 capabilities announced last week. First, is a quick graph that shows you how many people in each event have signed up for a Team. In this example, the race used groups to get a lot of social and viral word of mouth, as you […]
We released Teams 2.0 this week as well as the new Mobile 2.0 with Responsive Design. Based on great customer feedback over the past year we have come up with a system that is simpler to use, yet has more capability. One of the reasons we have grown so fast is that our system appeals […]
We recently added a feature that is great for races that have a lot of group or team events and you want to offer special group pricing when they sign up together. In the example at the right, you will see there are individual, 2 person and 4 person teams. These teams can sign up […]
RunSignUp supports three types of teams for races: Fundraising Teams Competitive Teams Corporate Teams Fundraising Teams is the ability for a group of people to join together as a team for the purpose of raising money for a charity run. In RunSignUp, race directors can enable this capability so that anyone can create and join […]
Winter Updates – all of these features are currently available: Age-Base Pricing – You can set pricing for multiple age ranges. RunSignUp automatically calculates the prices so when Mom signs herself and her family up everyone is assigned the right price automatically. It is accessed via the “Customize” tab and the “Registration” sub-tab in your Race […]