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When a person transfers their bib to another person, the first person’s team designation goes along with it. However, sometimes the receiving person does not want to be on that team. So we have added a simple “X” to remove the yourself from the team:
During event and participant (bib) transfers, if the original runner had a Large Shirt reserved and there is no more inventory of Large, the person they are transferring to can claim that Large shirt now. Previously, it showed the size as being sold out. This also works for people transferring from say the Marathon to […]
We have released a Bib Exchange Kiosk to help races facilitate onsite person-to-person transfers at a race expo. The kiosk bib exchange allows race volunteers to search for and initiate a registration transfer quickly without needing participants to go to their email to get a transfer link. This is useful when race transfers are turned […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Case Study focuses on a commitment to Race Day technology. View the PDF Version of the Case Study Erie Runners Club, RunSignUp, and Race Day The Erie Runners […]
The Wall Street Journal recently published an article Marathons, Triathlons Allow Runners to Resell or Transfer Entry Bibs. Bob Bickel, founder of RunSignUp.com, says some 10% of events on the site scheduled for the next 12 months permit a runner to transfer a bib to another runner, up from less than 6% in the past […]
We have added an option that the race director can set up who pays for the bib transfer fee. Now either (or both!) the person giving up the bib or the person buying the bib can pay your bib transfer fee that your race charges (and receives).
We have had Bib Exchange for a while in the two basic flavors – gifting and selling. However, you could not turn on one type and turn off the other type. Thanks to a recommendation from Boilermaker, we now allow race directors the option:
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This 3W Races Case Study focuses on scaling Participant Management, Marketing, and Runner Communication as a growing business. View the PDF Version of the 3W Races Case Study Overview: 3W Races in Colorado […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Ventura Marathon Case Study focuses on Self-Service Participant Management, Sponsors, and Club Discounts & Cross Promotion. View the PDF Version of the Ventura Marathon Case Study Overview: The Ventura Marathon sets […]
We heard back from some race directors in response to our blog on Bib Exchange and Refunds – a Runners Right?. I think the two responses below capture the range of comments: We are a non profit that runs a road race as a fundraiser for our programs serving homeless and low income folks. We […]
Bib Exchange is a hot topic. Road Race Management lead article in their last newsletter was all about race directors dealing with “illegal” bib exchange. Online Registration systems typically do not handle this very well. And that is where our latest release of RunSignUp provides some great solutions for Race Directors. Hopefully this reduces result errors, […]
The more runners in your race, the more problems the race director faces. There are a number of new techniques being used in Online Registration to help reduce the burden on Race Directors. Runner Input Errors How many times have you received an email from a runner saying “I made a mistake on my age.” Or “I mis-spelled […]
This month we will discuss a good problem that more races are having – selling out, and how to handle some of the hassles of runners wanting to change their race or transfer their bibs. Wait Lists With the growing popularity of running, more races are starting to reach a maximum number of runners they […]
