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New Support Website Released

In addition to releasing a new company website, we launched a whole new Help Portal. Many thanks to Meredith, part of our crack UX team for coming up with a fresh look for the company website. I love the mobile look and feel especially! We will be working on a bunch more content and some... Continue Reading →

Registration Questions & Question Logic How-To’s

We have 2 new How-To videos: Adding Registration Questions: Select question options, indicate who is asked each question, and determine the order of questions Implementing Question Logic: Set up questions that are dependent on the response to a previous question Add Registration Questions:   Set Up Question Logic:  

Appalachian Timing Help Videos

Appalachian Timing has put together a great set of video tutorials for their race directors to help them use RunSignUp.  Remember, you can use any of the RunSignUp How To Videos and embed the YouTube right on your site as well.

Updated How To Videos

We have released a bunch of new How To Videos.  These are an important resource for race directors and timers to learn the system, and also get new ideas to implement in your race. Go to and peruse the list. Here are the new videos: This is a... Continue Reading →

New Race Wizard Videos

We were doing a lot of video work on documenting the Race Director and Timer Symposium (you can see it all on our new Customer Page). We now are going back and updating all of our How To Videos - starting with the Race Wizard. Watch the snazzy new opening.

Registration Management Manual

In our continuing drive to have both video and written documentation of all features in RunSignUp, we have added the Registration Management Manual. This manual describes all of the things a runner or race director can do to manage the runner's registration. RunSignUp Manual Registration Management It includes: How to View/Edit a Registration How to... Continue Reading →

RunSignUp Manual

If you follow this blog, you know we have been working on a Manual for RunSignUp.  It is being integrated with the HowTo pages and videos and Help system. But you can download the current version right here (and see the evolution): Sept. 2013 RunSignUp Manual January, 2014 RunSignUp Manual

Help is Here!

We have fully integrated and updated our Help System.  This has been a huge project, and still lots more to do.  There are several important elements to this: Context Sensitive Help on Each Page. There is now a Help button on every page in RunSignUp. If we have detailed help on that page or topic,... Continue Reading →