New Deferral Features For an Easier 2021

With thousands of races cancelling in 2020, many of our customers used deferrals to provide flexible options for their participants. With 2021 approaching, we want to provide a streamlined process for races to fulfill those deferrals, making it easy for participants with minimal overhead and financial loss for the the event. In the past, deferrals […]

New Defer Via Race Transfer Option

We just released a new option to make the deferral process much more streamlined for both races and participants. The new Defer via Race Transfer option will allow participants to automatically claim their deferral and register after renewing your race the following year. This eliminates the need to compile reports to generate coupons and reserved […]

Quick Participant Videos

With the flood of races offering deferrals and transfers to virtual events, participants are also flooding our inbox (and yours, I’m sure) looking for guidance. Luckily, Andrew Sigwart both monitors the info@runsignup email inbox, and creates all our video content. We have a few short videos you can share with participants to help them out, […]

Case Study: Erie Runners Club, Big White Trailer, and RunSignUp

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Case Study focuses on a commitment to Race Day technology.  View the PDF Version of the Case Study Erie Runners Club, RunSignUp, and Race Day The Erie Runners […]

Improved Deferral Options

We have added some convenient deferral options. First, you can now specify specific dates (we will be moving to this as a standard over the coming weeks rather than # of days before an event). Second, you can now specify different deferral policies (dates and prices and on/off) on a per event basis as shown […]

Ventura Marathon Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Ventura Marathon Case Study focuses on Self-Service Participant Management, Sponsors, and Club Discounts & Cross Promotion.  View the PDF Version of the Ventura Marathon Case Study Overview: The Ventura Marathon sets […]

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