Shopify and RunSignup Inventory Syncing

Note: We are making this option unavailable to new customers in February, 2022. The volume of usage and issues of inventory and item syncing introduced a 5% error rate, which we are not able to address fully. We have had some customers ask why they can not reconcile inventory exactly. The total available is in […]

Add-Ons Transfer with Bib Option

We added a new setting in the Bib Exchange settings under Participants>>Participant Management>>Bib Exchange. Under the gift transfer section, there is now the option for “When Transferring, transfer add-ons from previous registrant.” This option defaults to OFF.  Please note- the add-ons only transfer over to the new registrant with GIFT transfers and they are automatically mapped […]

Add-On Report for Partners

We have added a new report for Partners with Race Series that offer the same products across many races. It provides a consolidated view for all Add-On orders. This is a follow-on to our Store Reports, but designed especially for Add-Ons. The URun races series like BlackLight Run and Bubble Run is offering an option […]

The Great Pumpkin Run Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Great Pumpkin Run Case Study explores the challenges of a Multi-City Race Series, Team Promoting a Race through Groups & Teams, and using Referral Codes. View the PDF Version […]

3W Races Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This 3W Races Case Study focuses on scaling Participant Management, Marketing, and Runner Communication as a growing business.  View the PDF Version of the 3W Races Case Study Overview: 3W Races in Colorado […]

Add-Ons Accounting

Add-Ons are treated as a separate type of item in RunSignUp Financial Reports. That is the $144 item on the right. Also, note that Add-Ons are non-refundable (unlike Store items).  This is one of the attractive things about Add-Ons from a race director’s perspective. Race Directors can allow runners to modify their Add-Ons (set this […]

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