Race Day: Kiawah Island Marathon

RunSignup’s RaceDay team volunteered at this year’s Kiawah Island Marathon prior to the race and on race day. Nine of us started race day at 4am to provide support for the event’s timing company, Go Race Productions. Crisp McDonald, the owner and operator of Go Race Productions has timed the Kiawah Island Marathon for the last ten years also is part of RunSingup’s RaceDay team. He and Stephanie Middlebrooks divided up our duties so we could all get a taste of different aspects of the timer staff’s role.

PRE RACE: KIAWAH ISLAND MARATHON

RunSignup’s RaceDay team got to experience first hand the backend operations of packet pickup and the life of a timer’s support crew by volunteering at this year’s 45th Kiawah Island Marathon on Kiawah Island, South Carolina. The RaceDay team is a team exclusively focused on developing technology for the race day experience with an emphasis on supporting the timer’s role. It is composed of software developers, support, and marketing professionals. With close to 6,200 registrants, the Kiawah Island Marathon was an ideal opportunity to volunteer and see the product the team built in action. Nine of us set out to get first hand knowledge of what race organizers, timers, and participants experience.

Rewarding Volunteers with Vouchers

Our Volunteer system and Voucher capability might be the perfect combo for many events looking for ways to reward their volunteers. This is especially convenient for race management companies who have multiple events each year and you may reward a volunteer with a free (or maybe half off) event of their choosing if they volunteer […]

Webinar Recap: Managing Event Volunteers

Volunteers are the backbone of events. Join us for a look at the free volunteer management platform that’s included within every event dashboard, including task setup, communication tools, and reporting. Then, learn how to track the status of your volunteers on race day with  volunteer check-in within the RaceDay CheckIn App. This webinar with Whitney […]

News Alert!

Volunteer Check-In Now Available RaceDay CheckIn App Now for Volunteers GiveSignup | RunSignup announces the launch of its volunteer check-in capability as part of its volunteer management capabilities. Event organizers are now able to efficiently monitor their volunteer staff ‘s arrival and task assignment using the free RaceDay CheckIn app. At-a-glance reporting gives organizers an […]

Volunteer List in EMail Marketing

We have added Volunteers as a simple list in EMail Marketing. This makes it simple to include Volunteers on emails, or to use the EMail marketing system to communicate directly with them. They appear in both the Send Email quick pick list, as well as when building custom lists. Since it shows each Task, you […]

Volunteer Updates

We have made a bunch of small updates to the Volunteer System based on customer suggestions. On the report instead of showing “0” available, show task as “Full”. Updated some buttons to clarify actions – like replacing “Volunteer” on a step with “Continue”. We had found some volunteers were dropping out at that point because […]

CASA Superhero Run Richmond Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This CASA Superhero Run Case Study focuses on creating a family-friendly event, cultivating fundraisers, and creating a positive volunteer experience. View the PDF Version of the CASA Superhero Run Case Study CASA […]

Tomoka Marathon Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Tomoka Marathon Case Study focuses on using RunSignUp as a central data point for everything from registration to race day and volunteer coordination.  View the PDF Version of the Tomoka Marathon […]

Volunteer Email Communications

The new Volunteer System has an extensive email communication capabilities built in to facilitate managing coordinators and volunteers. It automatically sends emails to coordinators and volunteers that are added manually. It also provides a mechanism for the volunteer manager and coordinators to send emails. Here is a quick video that shows the major portions of […]

Volunteer System Manual

Here is a Manual for using our new Volunteer System: https://runsignup.blog/wp-content/uploads/2014/10/volunteer-manual-2.pdf The manual includes documentation for migrating your volunteer registration from DoItSports, including import mapping, Volunteer Tasks & Categories, Volunteer Questions, Reporting, and Volunteer Communication.

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