Category: Participant Experience

PRE RACE: KIAWAH ISLAND MARATHON

Posted on by RunSignup

RunSignup’s RaceDay team got to experience first hand the backend operations of packet pickup and the life of a timer’s support crew by volunteering at this year’s 45th Kiawah Island Marathon on Kiawah Island, South Carolina. The RaceDay team is a team exclusively focused on developing technology for the race day experience with an emphasis on supporting the timer’s role. It is composed of software developers, support, and marketing professionals. With close to 6,200 registrants, the Kiawah Island Marathon was an ideal opportunity to volunteer and see the product the team built in action. Nine of us set out to get first hand knowledge of what race organizers, timers, and participants experience.

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RaceDay From Participant’s Perspective

Posted on by RunSignup

As race organizers, you know what it takes to put on a race and all the efforts involved on the backend leading up to race day and on the big day. But what do participant’s experience when they interact with all those great services you’ve set up? This webinar covers this topic and specifically dives into what participants experience as they go through the various RaceDay tools available for events who use RunSignup’s registration. Since these integrate with one another on the backend, participants receive a more streamlined and connected experience.

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New Race Announcer Feature Now Available

Posted on by RunSignup

We’ve just launched a new announcer tool that gives race announcers immediate access to participant information. RaceDay Scoring now offers an announcer screen that streams personalized participant information as they cross timing points on the course. This newest feature enables race announcers to make timely personal public recognition of race participants- an honored tradition of on-site endurance events.  

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Turkey Trot Tech Prep

Posted on by RunSignup

It is that time of year again! The busiest season for the endurance industry and, for many ,the biggest race event of the year. To help our event organizers prepare and make the most of the tools available to them at RunSignup, we hosted this Turkey Trot Tech Prep webinar.

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Massive RaceJoy Usage at the Midstate Massive Ultra Trail Race

Posted on by RunSignup

The Midstate Massive Ultra Trail event, a point-to-point trail race with distances of 100, 50 and 30 miles in Massachusetts, has offered RaceJoy since its inception of 2019. This popular ultra New England event attracted close to 350 participants this last weekend and 78% opted to use Runsignup’s RaceJoy’s tracking and spectator engagement features. Each participant had about 5 people tracking them in RaceJoy and sending them cheers. An impressive 1,600 people used the RaceJoy app during the event.

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How to Use RunSignup’s Photo Platform

Posted on by RunSignup

One of the many FREE tools events using RunSignup can take advantage of is RunSignup’s RaceDay Photo platform. Events can improve the race experience by providing an elevated experience with free photos that are integrated with their personal race results. You can create albums for your event and offer team photos as well. Plus, you can offer sponsors branding opportunities by applying sponsor logo watermarks to photos. This webinar offers a quick how-to on how to set this up and easily load in photos.

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RaceDay CheckIn App Update

Posted on by RunSignup

Race Directors and Timers are invited to watch this Webinar where we provide an update on the RaceDay CheckIn app’s latest improvements and newest features, including pre-set and configuration changes. RunSignup’s Matt Avery talks through the advantages of using the app and gives practical guidance on how to set up the CheckIn app so that volunteers can efficiently use the app for processing participants.

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RunSignup RaceDay Suite Demo

Posted on by RunSignup

RunSignup RaceDay Suite Demo At RunSignup’s recent Summer Symposium we showcased many of the products available to our customers. Below is a look at some of our RaceDay Suite products, including RaceDay Registration, RaceDay CheckIn, RaceDay Scoring, and RaceDay Results. Check out this recording where Kevin Lai walks through a quick demo of these products. […]

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Running an Efficient Packet Pickup

Posted on by RunSignup

Running an Efficient Packet Pickup Want to know how to offer an efficient packet pickup at your next race? Watch this helpful video where RunSignup’s Kevin Lai walks you through the packet pickup at this year’s Scott Coffee Run in Moorestown, New Jersey! Some topics covered included: Dynamic bib assignments Bib management Pins for bibs […]

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Introduction to RaceDay Suite

Posted on by RunSignup

Introduction to RaceDay Suite Events using RunSignup’s registration have the added advantage of being able to use a full suite of Race Day technology tools to help increase registration and sponsor revenue, create race day efficiencies, and improve the overall experience for participants, spectators, and volunteers. This recorded webinar provides an introduction to RunSignup’s RaceDay […]

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A Happy List of the Tech We Used in 2020

Posted on by RunSignup

RaceJoy made the news alongside big names like Uber, Fit Bit, and Nest in this CNN Business News article. How cool is that?! Sadly, it is in reference to products the CNN staff barely used in 2020. Clearly, the author isn’t taking advantage of all the great virtual and even on-site events taking place across […]

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Richmond Marathon Delivers Hybrid Race Experience

Posted on by RunSignup

Utilizes RunSignup’s Hybrid Race Day Technology We were very impressed with how Richmond Marathon successfully delivered a hybrid race experience and wanted to share their approach with event organizers and timers. Hybrid events are those that offer multiple event options and include variations of virtual, on-site, and challenge event types. Richmond Marathon’s 2020 event, held […]

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