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We’ve added a new link to the top of your RunSignUp Homepage: https://runsignup.com/Customers This section includes Customer Case Studies, Videos, Quotes, and our Real-Time Map. We’re really excited about this update for two reasons: It is, and will continue to grow into, a great resource for our customers to find inspiration and ideas from each other. […]
We are introducing the 4th major version of our race creation wizard! This new release is one of nice refinements to make the process of creating a race easier for new users and quick for power users. Some of the new features include: Beautiful work done by our design team that increases overall usability and […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Colony Grill Case Study focuses on creating a sell-out race built around a single sponsor. View the PDF Version of the Colony Grill Hot Oil 5K Case Study Overview: The Colony Grill […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This 3W Races Case Study focuses on scaling Participant Management, Marketing, and Runner Communication as a growing business. View the PDF Version of the 3W Races Case Study Overview: 3W Races in Colorado […]
Between the release of our new Race Director Dashboard and our first Race Director/Timer Symposium, the last month surrounded us with creativity and customer feedback. We have a few cool new features that are simple to set up, but will really set your race apart for your Runners and Sponsors, and save valuable time […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Ventura Marathon Case Study focuses on Self-Service Participant Management, Sponsors, and Club Discounts & Cross Promotion. View the PDF Version of the Ventura Marathon Case Study Overview: The Ventura Marathon sets […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This NC Troopers Footchase 5K Case Study focuses on Growing a Small Race through community involvement, alternate participant options, and branding. View the PDF Version of the NC Troopers Footchase 5K […]
Innovation: The act or process of introducing new ideas, devices, or methods. As technology people, we love the opportunity to continually innovate and bring new features to the table…but don’t mistake innovation for instability. We believe innovative technology should still be reliable technology. Have ideas? Challenge us!
We have added the ability to search for a function on the race director dashboard rather than navigate the menus. For example, start to type “coupons” and we show you all of the race director dashboard pages where there is coupon functionality. This is very advanced functionality that very few websites provide. So we hope […]
We may operate on a self-service model…but that doesn’t mean we aren’t here to help. Our customers had some nice things to say about us at our Race Director/Timer Symposium. Luckily, it’s mutual… we think we have some pretty awesome Customers, too!
We take pride in our our continual feature development, but it is still really overwhelming to hear our customers talk about how features have changed their workload and driven their businesses. The most amazing thing? Most of these customers also told us that they know they are only using a small percentage of the available features. Just […]
We are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. A This Columbus Running Company Case Study focuses on a Bib Assignment & Pickup at multiple locations, experimenting with new options, and taking advantage of […]
Hopefully in the next month or so, you will begin to see some major improvements in the Race Director Dashboard. This project will be released incrementally over probably a 6 month period of time. The initial release will bring 2 major changes to the Dashboard: New Look and Feel. The goal is to implement a […]
At the request of some races, we updated our Waiver process to allow Race Directors to require the digital signature of all registered participants – so a family signing up at the same time would have waivers signed by each member of the family individually. You still have the option of a simple check-box to […]
We’ve updated the Race Dashboard to give Race Directors a handy summary of your race. It’ll pop up automatically when you open your dashboard, and you can find it under the Race Info tab. The Dashboard will give you instant access to: A current graphical report of all registrants in each event A table with new registrants for […]
There is increasing evidence that races can combine the power of Facebook and mobile to increase their registrations. 11% of registrations on RunSignUp originate from Facebook, and over 40% of registrations overall are done on mobile devices. The graphic on the right is from a BBC Study showing that ads on mobile are as much […]
Here is a cool article about a 300 person race in North Carolina. There are some great ideas in here for any race director. Kelly Stewart, the race director, will be one of our speakers at our RunSignUp Users Conference (don’t forget to sign up!). “Stewart also made registering for the event easier by partnering […]
The Rockford Road Runners has put together some nice information for race directors on a single page – http://www.rockfordroadrunners.org/race-resources.html. Feel free to share this page and others that you find useful.
RunSignUp and The Race Director Offer Timers Full Life-Cycle Participant and Result Management Download and Sync Participant Information between RunSignUp and The Race Director at the click of a button Upload Results Automatically to either My-Finish and/or RunSignUp Results Nov. 5, 2013 – Moorestown, NJ and Fremont, MI – RunSignUp and The Race Director are […]
Next Generation Race Creation Wizard One of the reasons people love RunSignUp has been our simple Wizard. It allows race directors to get started quickly and simply. Many races can be posted just by going thru a few quick and easy steps! But time marches on! Mobile devices are used by an increasing number of […]
We are beginning to roll out a whole new generation of Help. The objective is to have video and textual help for each and every page on RunSignUp. Today we rolled out three things in addition to the nice, new clean look that will make things easier to find and use. First, the front end […]
We are VERY excited to bring you the public beta of the new Race Wizard! This is a big redesign that has a modern, clean look and is fully Mobile Ready! Need to change pricing or a registration cap or a date? Just login on your smartphone. We also offer a number of ease of […]
Melinda Tate, the race director for The Middle Half left this comment on our blog: “We are THRILLED with RunSignUp! I was a little nervous switching to a new registration service, but now I am spreading the word to all of my race director friends about your company. The personal customer service early Saturday morning […]
We had a couple of races open up this past Saturday that sold out quickly. These are established races who have sold out in the past and they both did some interesting things that others can learn from. Murfreesboro Half Marathon in Tennessee went live at 9:00AM on Saturday morning and sold out their 2,500 […]
We now support multi-day races. This is perfect for races who might have a 5K and 10K on Saturday and a Marathon and Half Marathon on Sunday. You can include all of these events together to make it simple for runners to sign up and for race directors to administer reports. Also, with the Super […]
Running Clubs We have released our totally renewed and refurbished Running Club service just in time for the Road Runners Club of America Annual Conference. This is a huge upgrade for all the clubs who currently use us and includes: New mobile-ready interface Multiple membership payment options – Months, Fiscal Year, Date Ranges, pro-rating Better […]
Video replay of our February Webinar. Highlights: Timer – Race Director Collaboration Timing System integration with RunSignUp for Participants and Results Kiosk Race Listings on your Running Store and Club website
How to work with your Timer Ask any race director, and they will say the most important person they work with is their timer. Working together with your timer, you can enhance the experience for the runners in your race. There are several ideas that we have seen race directors and timers implement with RunSignUp recently: […]
We are growing very fast thanks to all of the great word of mouth we are receiving from race directors, timers and clubs that use us. Our challenge is to make sure we can handle the growth. Fortunately we have been involved with several companies in the past and we’ve been paying attention to several […]
We covered a number of promotional ideas for races in this video: Promotion Ideas for the New Year Age-Based Pricing Group-based Pricing Coupons Discounts Gift Certificates Virtual Race Bags Facebook & Social Media Email •50,000 Registrations in 7 Minutes •100,000 Results per Minute
Promotional Ideas for 2013! There are lots of ways to promote your race. In this newsletter we will highlight some of the ones that might help increase participation in your races: Age-Based Pricing – Target younger runners or older runners to your race! If movie theatres do it, why not you? Group-based Pricing – How […]
As part of our roll out of our new User Interface for Race Directors and Timers, we have introduced new table views for viewing reports. The new report is faster, much easier to read and has nice features like sorting on a column just by clicking at the top. In the future we will add […]
50,000 Registrations in 7 Minutes! Your race probably does not need to sign that many people up that quickly, but all of our customers are going to benefit from theScalability and Availability project we have recently concluded. We were motivated as runners because of race websites that are unresponsive during registration, or after big races trying […]
We are very happy to release the new Race Director User Interface. This not only makes RunSignUp look great, but adds some nice functionality and great ease of use! Highlights include a quick view on registration count vs. previous year, wider layout, Action Links at the top, clearer Tab layout, and redesigned accordion styling to […]
Here is the recording of the Webinar we just did for the upcoming release of our Race Director UI.
We have some exciting changes that will make RunSignUp easier and more powerful for our Race Directors and Timers! We are getting ready to roll out a new User Interface for you to use. We are holding a Webinar on Monday 11/19 at 7PM Eastern where we will preview the changes and explain the roll out schedule. […]
40 Years of Results Runners are always interested in history! One of our race directors decided to take real advantage of our new Results Posting to put up the past 40 years of results. This is free and easy to do. For best results, get the native data files from your timer and upload them. See this […]
We are continuing to expand the RunSignUp API as we get more requirements from partners and from our own efforts to develop Mobile Apps. Of note, we have our first partner (who we will announce next week) who uses the new OAuth access. This industry standard makes it easier and more secure to connect with other […]
RunScore is our first partner who has taken full advantage of the RunSignUp Open API to make life simple for timers and race directors who want to get results posted FAST! Alan Jones of RunScore did the integration. It goes full circle. From within the RunScore system, you can click a couple of buttons and […]
Now that RunSignUp has all these cool Results Posting and Results Viewing options, we have added Notifications! Race Directors need to enable “Find A Runner” and “Results Notifications” under the Customize Tab. Then whenever results are posted, whomever signs up for notification will get that notification via either email or cell phone. This makes it […]
We now have videos to help you use our iPhone Mobile Timer application. See more about the Timer Application, or view the open source code! This is perfect for timing small races and providing real time results to runners – even with txt notifications. Pretty cool. (And a special thanks to Billy Connolly, our iPhone […]
We take our fiduciary responsibility seriously here at RunSignUp. We’ve done a number of upgrades this year that help our customers understand exact details about how we pay them and the ability to drill down to the transaction level on what for. This was always one of my big complaints when I used Active.com as […]
Results! Are you interested in giving your results a fresher look? Do you wonder why your runners can’t search them like you are used to with Google? Wouldn’t it be nice to have race info, signup, confirmation, donations and results all available in an easy single place for your runners to access? This is something […]
From the beginning, we have been focused on trying to make it easier for race directors and timers to work together. Recently we have made some major progress in this area by making it easy for timers to download participant information and upload results. One of the issues is how to handle security. In some […]
We are announcing two basic ways to post Results to RunSignUp today: Link to a Webpage. This makes it easy to put all of the results from previous years if you can not get access to the raw results files. Upload Native Timer Results. Upload the native results files from Race Director, RunScore or even […]
We are continuing to our roll out our Results capability in RunSignUp! We are really excited today because we are giving race directors a major new capability to upload results and let runners view them. These results can be viewed live at https://runsignup.com/race/results/?raceId=21&eventId=1506. There are a bunch of features above and beyond what you are used […]
Open Running API allows various running systems to work together, including Registration, Timing and Results systems Moorestown, NJ – September 7, 2012 – RunSignUp, the leading innovator of online tools for Races and Running Clubs, today announced the availability of the Open Running API. This provides a simple, modern way for Registration, Race Listing, Timing, […]
The Race Director and RunScore are the two most popular timing and results systems used by timers. They both recently worked with RunSignUp to make sure timers had a simple and easy way to download Participant information. You will need the latest update from each, which is free as part of their yearly service agreements. […]
A couple of years ago when we started RunSignUp, our basic strategy was to charge a processing fee when it cost us to process a transaction. We uplift our cost for the charge to pay for our salaries and infrastructure and hopefully make a profit. We figure this is a pretty decent way to associate […]
I just got an email – an offer from a race to let me vote on the color of T-Shirt I want. This is a great idea!
