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May Newsletter

Running Clubs

We have released our totally renewed and refurbished Running Club service just in time for the Road Runners Club of America Annual Conference.  This is a huge upgrade for all the clubs who currently use us and includes:

  • New mobile-ready interface
  • Multiple membership payment options – Months, Fiscal Year, Date Ranges, pro-rating
  • Better Notifications (like renewal messages)
  • Combined Race signup and Club membership capabilities
  • Better financial reporting
  • Continued support for Coaching, Kids Clubs, Running log, etc.

This combination of Clubs and Races in a single system opens up new possibilities for clubs that put on races, as well as races that want to attract running clubs.  And of course, it makes things far easier for any running club (RRCA or USATF) tracking memberships manually with spreadsheets.

The feedback so far has been outstanding.  And the transition of thousands of memberships was very smooth with only a couple of email questions and no bugs reported.

As we have done on the race side with partners, expect to see some partnership announcements with other companies in the Social and Coaching services area in the near future.

USATriathlon Integration Released

We also released our integration with USATriathlon.  This integration allows athletes who are registering for a USAT sanctioned event to more easily purchase a USA Triathlon annual membership or one day license, thus eliminating the need to carry cash or a USA Triathlon membership card to pre-race packet pick-up.

“We manage and time over 25 Triathlons and Duathlons each year,” said Charles Sellers, founder of DQ Events.  “Using RunSignUp with the new integrated USAT insurance eases registration for triathletes, makes sure everyone is appropriately covered with insurance, and saves us significant time and effort in reporting and compliance checking.”

Refund Service Upgrade

Race Directors have been able to allow self-service refunds by runners, as well as issue refunds themselves for a while. We recently upgraded this service to allow Race Directors a simple way to issue refunds of any amount to a runner.  This makes it simple to cover those unusual situations where you want to cover their processing fees.  RunSignUp charges a $2.00 flat service fee for doing this to cover our costs.  See the more on this new Refund capability here.

RunSignUp First Tuesday Webinar

This month we will be reviewing Running Clubs and USA Triathlon Integration. We will also open the floor to questions and try to answer all of them!

Join us on our next “First Tuesday” Webinar on May 7 at 7PM Eastern. Click here to register!

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