In trying to answer the question of when participants will come back to races, we turned to Google Trends, which is a cool tool that shows the relative volume of Google Searches over time. It goes back to 2004, and looking past the seasonality, the trend line is pretty obvious: The peak year was 2013 […]
With some lingering instability in the endurance event market, the key question we are hearing from race directors is how can you help me grow my event? The good news? RunSignup offers you a multitude of tools designed to help you rebuild and grow your events. Before we dive into the tools available to you, […]
We get a lot of questions about how RunSignup can promote your event, and people are always surprised when we say we don’t promote your event − we give you the tools to promote your event. This doesn’t mean we don’t understand the importance of marketing to your event; on the contrary, event marketing is […]
Q2 2022 saw several trends: Races are down about 20% from their 2019 numbers, and 25% of races over 500 participants in 2019 are not back and likely not returning RunSignup has seen continued market share growth Registration vendors are getting very aggressive given the shrinkage in the market RunSignup / GiveSignup Peer to Peer […]
Race events using the RaceDay CheckIn app are now able to print personalized participant information to create more efficient processing at packet pickup and on race day. Labels placed on the participant bibs can contain a number of custom fields, such as name, age, event the participant is doing, team name, corral, bib number, and t-shirt size. The RaceDay CheckIn app is compatible with iOS and Android devices and transmits data to the label printer using local WiFi services. RunSignup’s RaceDay CheckIn app is a free product designed for race organizers to deliver an efficient race day check-in experience and overcome typical race operations challenges.
Let’s Do This (LDT) is not a partner of RunSignup. We have heard from a number of races who use RunSignup that LDT has approached them claiming to be a partner with us. If this is the case it is a misrepresentation. There are no partner or other agreements between our companies. In fact, our […]
We are excited to announce our newest team member, Katie Atherton. Katie is joining us as an Account Manager and will be responsible for reviewing events and working with them to understand the various features and best practices for setting up and managing events on the platform. To welcome Katie to our team and to […]
Our 2022 Summer Symposium is returning to Philadelphia in just six weeks, after a two year hiatus and just 40 spots remain available. 2022 Summer Symposium Agenda The 2022 Agenda is hyper-focused on rebuilding event and timing organizations by understanding and solving of the challenges of reaching and retaining participants in a volatile endurance market. […]
Part of Bob’s continued ramblings. Today’s topic on Founders Corner is about the rise and fall of the fast checkout companies like Fast and Bolt. I’ve been following them for quite some time since we are in the payments business and we have focused on having a fast signup and checkout experience for our customers. I wrote about […]
There are new entrants in the registration business that are coming who have the expertise of Facebook and Google employees who will talk about A/B testing and optimizing checkout and minimizing drop-outs during registration. They will likely promote it as new and much better than existing registration systems because they care about the user experience. […]
The Partner Program is for companies that manage multiple events per year, handling more than 5,000 registrations/attendees or more than $200,000 in registrations/ticket sales per year. If you would like to learn more about TicketSignup’s partner program, email info@runsignup.com. Partners can now view and access their ticket events from the Partner Dashboard. There is also […]
We are happy to announce an update to RaceDay CheckIn that adds support for wireless (via WiFi network) label printing on the CheckIn Confirmation screen, and In-App Support. We have added support for printing out Participant Details when confirming a CheckIn. This is really useful if you want to include details about the participant that […]
RaceDay Check-Ins Indicate Participant Trend We thought we’d share some insights with race organizers on the activity level we are seeing at races across the country by looking at the usage stats of the RaceDay CheckIn app. This activity gives us two key trend points: The number of events and the number of participant check-ins. […]
This year, we are welcoming five interns who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience for students. Over the years, many of our […]
Designers working on large software products often have a difficult and counterintuitive lesson to learn. They need to learn to let go of some control in order to design at scale. Left to their own devices, designers will try to control every pixel of a product, and have rationale for every piece of UI and […]
Feature Updates Added the ability to customize Aggregate Team Detail Report Filters to only show those that scored. This is found in Team Detail Report Sections when building Reports under the “Filters & Sorts” section. This will hide all participants who weren’t used towards counting the group’s aggregate placement. Participants who were not originally scored, […]
McGuire’s St. Patrick’s Day Prediction 5K Run is the largest 5K Prediction Run in America. Held on the weekend of St. Patrick’s Day, the event is more than just a race – it’s a full-fledged party with live entertainment, Irish Fare, Irish Wakes, and beer. This year, they let us follow along on their email […]
We laid out our plans for our next generation website capability in this blog post in December, 2021. As with most things at RunSignup, we do incremental releases and continually get market feedback and improve. We released another milestone this week – Organization Websites. This takes the website capability that is built into our TicketSignup […]
An Example of Best Practices Applied Most running, walking, and cycling events serve a fundraising function for important services to support our communities like the Autism Society of Central Virginia’s 5K Challenge. ASCV has multiple ways its raises funds to support its growing programs, and reports that their 5K challenge is its largest annual fundraiser. […]
The recorded webinar below offers and overview and product demo of the latest advancements in the RaceDay CheckIn app.
In a world where everything is getting more expensive, is it time race directors bite the bullet and increased prices? Race Directors Hub just hosted an episode of the #HeadStart podcast where guests covered this very topic.
Part of my Founder’s Corner blog series on what, how and why we do things at RunSignup. This will be a combo blog. I am really into this term “Product Led” (I think the team at RunSignup might be tired of hearing it from me), so I want to talk about that some. And if […]
It seems Race Roster is having a big calling campaign into races who use RunSignup. We’ve been getting emails and feedback similar to this the past several weeks: “Just got a call from Race Roster trying to pull me over from RSU – not happening – they don’t give up – lol.” RunSignup Customer There […]
We have added a new feature similar to our existing Loyalty List feature that allows you to set up a list of potential participants who you would like to let bypass the Estimated Finish Time required field when selecting a Corral. You will provide a list of names, emails, and Dates of Birth to identify […]
The 2022 RunSignup Summer Symposium is coming up July 26-27 in Philadelphia, and we’ve started fielding some questions from race directors and timers wondering if the event is for them. So here’s a little snapshot at who attends the Symposium – and what you can expect if you join us! By the numbers… Due to […]
Making a Great Impression with a Great Website Websites and cover pages to a lot more than look nice − they are often your first chance to make a great impression. Without them, visitors who are thinking about signing up for your race or supporting your cause with a donation could be left with questions […]
RaceDay Scoring Troubleshooting Tips This recorded Timer Tip Tuesday is for timers using RaceDay Scoring to score their events and provides tips on addressing potential setup issues and challenges on race day. RunSignup’s Crisp McDonalds walks through strategies such as creating test reads, backing up files, recalculating reads, ensuring timers are on the current version […]
This podcast pairs well with this topic where Bob and Chris Robb of Mass Participant World join Panos of Race Directors HQ’s podcast. We did our Market Analysis in mid March, and our Q1 Report, which were both pretty optimistic. However, we have done a bit of further analysis and are detecting some COVID impacts […]
We are excited to announce our newest team member, Anne Mitchell. Anne is joining us as an Account Manager, working with the sales team to provide support to current and prospective customers. She will be responsible for reviewing events created on our platform to find ways to improve their experience. To welcome Anne to our […]
Branching out into new types of events? If you’re an expert on RaceDay but new to ticket events, this webinar is here to help. The basics will sound familiar: communicate your processes in advance, provide self-serve event management options when possible, and take advantage of a CheckIn App. Join us to learn about our purpose-built […]
Part of my series on what, why and how we do things at RunSignup, Founder’s Corner. I was a bit of an economics nerd growing up. I subscribed to Barrons for a while and read my Dad’s Forbes and Fortune magazines. At Easter, we would drive to visit my Grandparents in Parkersburg, West Virginia. We […]
Looking for a way to sell tickets for your upcoming conference, seminar, or class? TicketSignup makes it easy to sell tickets for a variety of educational events of all sizes, including: A Leadership Speaker Series A Hybrid Symposium with virtual and in-person options An In-Person Runner Safety and Self Defense Class A Virtual Cooking Class […]
Part of my Founder’s Corner blog series on what, how and why we do things at RunSignup. Yesterday a group of our developers made a presentation to the Rowan University ACM student members. We have a special connection with Rowan, with 3 full time developers – Phil, Benny and Justus – joining us originally via […]
Hosting an event and need to sell tickets? Interested in expanding your business to include festivals, golf tournaments, holiday light shows and more? Join us for TicketSignup 101 to learn how to take advantage of free and easy technology to sell more tickets. With free email marketing, free websites, and event day tools, TicketSignup can […]
About the job GiveSignup l RunSignup is seeking a WordPress Developer to join our team! This is a contract position in which the candidate will work a hybrid remote/office schedule. This is a great opportunity for a detail-oriented individual who is experienced in building company websites. What you’ll be doing In this role, you will […]
As has been the case for the past 2 years, Q1 was impacted by Covid. We saw drops in the number of new and renewed event creation in December and January, with recoveries in February and March as case counts dropped. We also saw some hesitancy by participants and attendees to sign up too early […]
We recently announced a migration of Lightbox registration customers to the RunSignup platform. Lightbox – RunSignup FAQ Why is Lightbox partnering with RunSignup? We have always been focused on how we can help our customers. After analysis of all of the features that RunSignup has in their platform, we made the decision that we would […]
Lightbox will be migrating all customers to the industry leading RunSignup platform this year Waltham, MA and Moorestown NJ – Lightbox Technologies is partnering with RunSignup to migrate their race registration customers to the RunSignup platform this year. Lightbox customers have been contacted and a joint Lightbox – RunSignup team is working on helping customers […]
U.S. Masters Swimming Membership Support RunSignup continues to strengthen integrations to sports organizations with our new rollout of real-time membership validation for U.S. Masters Swimming (USMS). USMS has nearly 60,000 members that train together and compete in sanctioned events. With our new integration it is even easier for USMS members to register for events and […]
We have been doing the race registration market analysis every 6 months for many years. Last September we stated things were returning to normal, only to be interrupted by the Omicron wave which impacted numbers in December thru March. We will dive in more below. Update Note: We announced the acquisition of the Lightbox Registration […]
I just wrote a blog for Founder’s Corner that talked about our Open approach. One of the key elements of our approach is having an Open API. This provides a way for other software programs to interact with data on our platform. For example, it allows a timing software vendor to download all participant information […]
We will be rolling out new pricing to process transactions on our platform on May 1st for all new and renewed races, ticket events, and clubs. The price change increases the cost to process a transaction from $1.00 per transaction + 5.8% of the transaction value to $1.00 per transaction + 6% of the transaction […]
Today’s topic on Founders Corner is about having an Open strategy to technology and business. Like other topics, this is one of the foundational elements of our strategy at RunSignup. In fact, one of the reasons I wanted to create the company was the closed business and technology approach registration vendors were taking – and […]
There have been books, movies, and webinars about a phrase that you may or may not be familiar with — leading from the heart. In the world of business, it’s sometimes used to remind people that there’s little to no room for “heart” in the workplace. Of course, it’s our experience – especially in the […]
We are excited to announce our newest team member, Sarah McMahon! Sarah is joining us as a Sales Development Representative for GiveSignup. She will be responsible for identifying and contacting potential sales leads, leading demos, and expanding relationships with existing partners. To welcome Sarah to our team and to give her the opportunity to tell […]
GiveSignup | RunSignup is seeking an Account Manager to join our team! This position has the opportunity to be based in our Richmond, VA, office or remote. This is a great opportunity for a talented and passionate individual who wants to work in a tech savvy, highly effective account management environment in the nonprofit and […]
We have released a set of enhancements to our Voucher System. Vouchers are a powerful alternative to coupons, and helpful for customers transitioning to our platform that need to give monetary credit to participants to use on future events. This release adds features around being able to use the full credit across multiple events, and […]
We are excited to announce our newest team member, Carolyn Beck. Carolyn is joining us as an Accounting Clerk and (among other accounting tasks) will be assisting with customer finance support questions, and payment conciliations, new customer applications, and customer chargebacks. In other words, helping out finance team provide the best support possible to all […]
Pedal event fundraisers are a fun and creative way to bring supporters together for an indoor cycling event that can easily offer both in-person and virtual options. With RunSignup’s free tools including free Email Marketing, free websites, and integrated fundraising and donations, nonprofits can raise more and engage supporters with a unique and creative pedal […]
TicketSignup has a lot of fancy features to enhance your event website and promote your event, but we know that the most important thing is for you to be able to sell tickets, fast. If you have a simple setup, you can get your event up and ready for sales in just 5 minutes. This […]
