RunSignup turned 10 years old in January 2020. On February 14, 2020 our platform will have processed over $1 Billion for our customers - our community's little unicorn. This represents over 24 Million registrations and almost $100 Million in Donations. We must admit that we are amazed and proud. When Bob and Stephen first started... Continue Reading →
You can now customize the Sign Up and Donate call to action buttons at the top of your race website. There are two big updates: You can change Sign Up to any call to action, such as "Register" (15 character maximum)You can add a subtitle to the call to action button (25 character maximum) To... Continue Reading →
We are pleased to announce Timer Tip Tuesdays in preparation for the busy race season ahead. Timers are invited to join us for some quick training on RaceDay Suite tools and get specific questions answered. RunSignup's Crisp McDonald will host quick 30-minute sessions each Tuesday at 12pm ET (9am PT). Managing Bib Assignments: February 18... Continue Reading →
Most races offer some form participant tracking as it has become a standard expectation of participants and spectators alike. However, each race is different in the types of tracking that is being offered. Some may issue just a start and finish alert, others issue alerts at points along the course, while others may offer continuous... Continue Reading →
RunSignup showcased its RaceDay Suite of products at its Winter Symposium in Orlando. Here is a brief overview of part of the suite - from RaceDay Registration to CheckIn to Scored Results using RunSignup's RaceDay Scoring and Results solution. Timers are able to offer races an improved race experience with faster processing on race day... Continue Reading →
A couple of years ago we wrote a somewhat intellectual blog on the "Price Elasticity of Processing Fees" that included fancy graphs. As we talk with lots of customers at the RunningUSA conference, this is once again a hot topic. The simple fact is that participants will pay a higher processing fee. We see that... Continue Reading →
This is Bob. We are heading to the RunningUSA Conference this weekend, and this is the question I will be asking over and over again. We want to try to get feedback on the value of a participant as part of designing the next generation CRM we are working on this year. To help give... Continue Reading →
"We don’t sell timing services. We sell experiences. And when people pay for those experiences it is very rewarding for us to see them so happy and so appreciative."Steve Turrisi, Race Day Professionals Overview Steve Turrisi, from Race Day Professionals, is a RunSignup RaceDay Certified Timer who took the initiative to proactively offer RaceJoy for... Continue Reading →
One of the great features of our email marketing system is that it is tightly tied to the CRM Database. We have always had replacement tags that you could manually put into your emails to put in a participant's name, or bib # or QR code. But they were manual and awkward to find and... Continue Reading →