Going Virtual with RaceJoy!

Races offering a virtual race experience can deliver an interactive, socially safe race experience with RaceJoy. Below is a new RaceJoy quick overview video that covers the key features of RaceJoy for participants, spectators, and race organizers. From live participant track, cheer sending, automated user results, and so much more – Keep your race experience […]

Guest Blog – Should I Insure My Virtual Race?

Guest blog from Scott Sutter of Strategic Risk Transfers. He is a race director and is in the insurance business. He has been working on getting this product together for the past couple of months and is excited to share the news about Virtual Race insurance and how they have leveraged the RaceJoy technology as […]

Q2 2020 RunSignup Results

This is our first full quarterly report during COVID-19. As we have discussed over the past several months, this has impacted our entire community, and certainly RunSignup/GiveSignup negatively. You can review past results here: 2012, 2013, 2014, 2015, 2016, 2017, 2018, Q1-19, Q2-19, Q3-19, 2019, and Q1-20. Summary Numbers As expected, the numbers are all down […]

EMail Replacement Tags for Challenges

To make Challenges and Virtual Events successful, you need to create interactions with participants. With our All in One system, we make this easy with our free email marketing and replacement tags. We have created a number fo replacement tags that will automatically fill in each participant’s unique link for: Digital Bib Finisher Certificate Individual […]

Facebook Pixel Integration Extended to Standalone Donations

The RunSignup/GiveSignup Facebook Pixel integration has been expanded to trigger when a standalone donation is made. This update helps nonprofits better track the effectiveness of ads in terms of registration vs. donation transactions. You do not need to do anything to update your current Facebook Pixel set up. You will now have reporting in your […]

2020 Virtual Symposium Recap

We held our first Virtual Symposium last week! Over 4 days, 500 race directors, timers, and nonprofit leaders attended 23 educational sessions, 2 sets of round-table discussions, Certifications in RaceDay Scoring and RaceJoy, and a Happy Hour. Collectively, the group attended 3,940 hours of education. While our “normal” Symposiums focus on a broad range of […]

Coronavirus Impact on Races Week 18

Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus.  The transaction volume we saw the past week is 8% lower than the […]

RaceJoy Rocks: Demo of Race Anywhere

Launched at RunSignup’s Virtual Symposium RunSignup launched RaceJoy Rocks Virtual 5K demo run/walk during this week’s Virtual Symposium. This is race anywhere virtual 5K where race organizers are able to experience the participant perspective or the supporting spectator perspective. An audio tour of RaceJoy’s key features is provided. Those that register and enter their provided […]

More Reasons to Stop Using Widgets

We have posted in the past that we will not be supporting widgets. This is due to modern browsers stopping support. Safari stopped supporting session tracking several months ago, and Chrome will stop in July. As we discussed a year and a half ago, widgets are not a good long term strategy for putting functionality on […]

RunSignup 2020 Alan Jones Timer Award Winner: Todd Henderlong

Awarded This Week at RunSignup’s Virtual Symposium  RunSignup announces this year’s Alan Jones Timer Award winner, Todd Henderlong, with T&H Timing located in Indiana. RunSignup’s annual timer award recognizes an individual race timer who has shown exceptional efforts and has had a significant impact on the endurance race industry. Todd, who is highly immersed in […]

Coronavirus Impact on Races Week 17

Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus.  The transaction volume we saw the past week is 10% lower than the same week last year […]

Team Results for Challenges

We have released a whole new generation of Team Results capabilities on RunSignup. We have an Open Team Results API that scoring platforms like The Race Director and RaceDay Scoring can use for posting more typical race and complex team scoring like Cross Country. We have also included Challenges to automatically produce Team Results when […]

Team Results API

The foundation of our new Team Results, which is used for general Team Scoring and Cross Country as well as Virtual and Challenge events is our open Team Results API. Virtual Races and Challenges need to set up Groups/Teams for their participants to create and join. Once they do, the team results will appear in […]

Coronavirus Impact on Races Week 16

Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus.  The transaction volume we saw the past week is 23% lower than the […]

Real Races with Social Distancing: How Vacation Races Held the Bryce Canyon Ultras (651 participants) and Zion at Night (815 participants)

Real races with social distancing continue to happen and Vacation Races is leading the way with the Bryce Canyon Ultras (May 30-31, 651 participants) and Zion at Night (June 5-6, 815 participants). Salem Stanley, Founder & CEO of Vacation Races, says, “What participants want from a race and perceive as being safe has changed. What […]

RaceDay Virtual Results Now Supports Flexible Result Sets

RunSignup just rolled out more flexibility for virtual events wishing to deliver virtual results. Many events will have various registration options that don’t necessarily line up to the results needed. Or there may be unique situations where results need to be combined. Event organizers and timers can now create custom result set configurations to meet […]

Playlist Support Added to Websites

We have added Apple and Spotify Playlist support directly into websites. Simply add your Apple or Spotify Playlist ID to a custom content section and it will appear on your website: As Race Roster helpfully pointed out, it is fun to add a playlist that helps define your race. Especially with virtual races, music is […]

Price Changes Coming Sept. 1

We will be rolling out new pricing on September 1, 2020 for all new and renewed races. Races created or renewed before then will have our current pricing until their event is complete. Our pricing has been the same for the past 10 years – RunSignup.com/Pricing and GiveSignup.org/Pricing, and the time has finally come for changes […]

BYO Merchant Account

We are going to introduce a “BYO” Merchant Account capability in the fall of 2020. Right now, we process all transactions as a Payment Facilitator, where we create sub-merchant accounts on your behalf and are responsible for underwriting each of our customers and determining payment flows and reserves (as we have all painfully learned the […]

Race Reserve Requirement lowered to 5%

We are pleased to announce that our standard race reserve requirement is dropping to 5% from 10%, with a payment account requirement of 2.5% of race registration transactions. Donations continue to have no reserve requirements and are paid out directly. Note the reserve requirement can vary depending on our underwriting process and chargeback experience. For […]

Permanent Removal of Refund Processing Fees

We are pleased to announce the permanent removal of the $1.00 refund processing fee we used to charge. RunSignup incurs costs for processing refunds, but we waived those early in the pandemic to encourage races to do refunds to their participants. We have made the decision to permanently remove this cost for all events.

RunSignup Virtual Symposium: Registration Now Open!

Like so many of you…we’re going virtual.  We’re not going to try to replicate the full experience of a Symposium. Instead, we’re focusing on content to help you now, with an emphasis on virtual options and modified events – but also a number of lessons you can carry into “normal” operations. We’re new to this too, […]

WV Strong Summer Running Challenge

Update: Here are their Week 2 Numbers: Some fun stats for Week #2 of the Challenge:Total Number of Registered Participants = 1,044 (23 new participants)Total Number of people who have submitted mileage = 936 (89.65%)Total Number of people on pace to complete their challenge = 528 (50.57%)Total mileage submitted = 42,964.0 Ricky Campbell of AP Timing […]

Listening and Learning About Racism

While our industry is still seeing significant impacts from COVID-19, the big news this week was the movement for racial justice and protests against racism and police violence in our country.  We’ve been thinking a lot about diversity and the impact of systemic racism on Black Americans this week, especially as a company that falls […]

Coronavirus Impact on Races Week 15

Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus.  The transaction volume we saw the past week is 33% lower than the same week last […]

Timer RaceDay Suite for Virtual Events Webinar Recap

As the industry has undergone rapid, significant change – timers have the opportunity position themselves as industry leaders by helping races to adjust their approach and provide flexible race experiences. RunSignup’s RaceDay Suite of technology empowers timers with the tools to support this changing landscape. From No Touch Pre-Race Services: Virtual & challenge event registration […]

Team Page Updates

Team pages have a new and sleek interface. They also highlight challenge information, including the total number of miles (or other tally) that the group has completed, as well as the breakdown for each individual (with a hyperlink to their individual results page). The Details and Join & Share boxes have drop downs that expand […]

Coronavirus Impact on Races Week 14

Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3 and 2 of the Coronavirus.  The transaction volume we saw the past week is 29% lower than the same week last year vs. […]

Webinar Recap and Recording: Virtual Challenge Events for Nonprofits

Your nonprofit needs to raise money and engage supporters without spending money. GiveSignup’s free and flexible challenge platform gives your nonprofit all of the tools to create an interactive and social virtual challenge: push-up competition, cycle/run across your state, dance-athons, and more. With live map tracking, progress meters, easy activity logging, and beautiful activity pages that […]

Overall Dynamic Challenge Goal

You can now set an overall goal for your challenge that updates in real-time. This is great for challenge events that have a collective goal that all participants are working together to achieve. For example, American Cancer Society’s DetermiNation Runs the Country Challenge has set the goal to run across the country in one week. […]

Webinar Recap and Recording: Virtual Challenge Events

Have you heard about the Great Virtual Race Across Tennessee? They opened registration on RunSignup in April thinking they would get 200 participants, and ended up with more than 19,000 registrations. When we saw the demand for virtual challenges, we built a challenge platform that handles everything from participants logging and tracking their activity to […]

Coronavirus Impact on Races Week 13

Please see RunSignup.com/ChallengePlatform, RunSignup.com/GoVirtual, Looking Forward: Guidelines for Races, and RunSignup.com/Coronavirus for recommendations and tools. Things continue to evolve as of May 17, 2020 from Week 12, 11, 10, 9, 8, 7, 6, 5,  4, 3 and 2 of the Coronavirus.  The transaction volume we saw the past week is 18% lower than the same week last year. The 18% is a very good improvement from the 25% the previous […]

RaceJoy Anywhere for Virtual Events

We recently launched the RaceJoy’s race anywhere feature for virtual events offering location independent events. With such a high interest from race directors and timers across the country, we held a Webinar this week to go over the capabilities and how virtual events can get the most of them. As the industry has shifted to […]

Cycling Challenge with Elevation

Elevation has been added as a new type of challenge. This is very useful for cycling as well as mountain trail running. It allows challenges to collect both distance and elevation along with time all at once. Note the columns for Time, Distance and Elevation in this example: Individual results will show details: Let’s show […]

Free RunSignup – Facebook Fundraiser Integration Now Has Automatic Approval

The free RunSignup – Facebook Fundraiser Integration is now even easier for your nonprofit to enable to raise more and save money with an automated set up and approval process. Previously, a manual whitelisting process meant that nonprofits had to wait several days to weeks to begin using the RunSignup – Facebook Fundraiser integration while […]

Challenge Activity Timelines and User Experience Updates

After thousands of people logged their miles this weekend for challenges like The Jersey Virtual Challenge and the Buckeye State Challenge, we accelerated the release of a new user interface to make it even easier for people to log their activity. There are 3 major updates: Log a single activity screen Activity Timeline Component Don’t […]

Real Race Examples with Social Distancing: 220 Person Race in Indiana

Real races continue to happen as timers lead our industry into the “new normal”. This past weekend, the Social Distance 5K provided a truly competitive racing experience for the participants while adhering to all local and state regulations and CDC social distancing and safety guidelines. Please note that all states and communities have different reopening […]

Race Expectations Survey: 45% of Revenue Expected in 2020

We sent out a short survey last week to help create a snapshot of revenue expectations of races in 2020 and 2021, and look at how organizations are adjusting to their expectations. The survey closed on Monday, but we expect to do follow-ups throughout the year to track expectations within the industry. Top Takeaways 2020 […]

Cross Country Summer Training Challenges

High school and college cross country teams use the challenge platform to not only track summer training, but also for fundraising. We have created two examples that Bob is in the process of getting approval to use at the high school he used to coach at (Moorestown) and where he ran in college (Bucknell). You […]

Live Map Tracking for Challenges

The next release of our Challenge software is now available – live map tracking. You can see it live on some challenges already – for example the Buckeye Challenge (yes, the challenge is to run around the perimeter of Ohio). This results page will be improved by the end of the week, but the map feature is […]

Engaging Sponsors During COVID-19

As more and more events go virtual, we’re seeing an increase in conversation around the role of sponsors with virtual or modified events. We have collected some of the best ideas we’ve seen, and will break down our insight on sponsors during COVID-19 in this blog. Note: while most of these ideas are universal, many […]

Local Communities Embrace Virtual Events

Every morning, we wake up to a Google Alert with all the news that includes “RunSignup”. Occasionally it’s news about us; more often, it’s local news about races that use our platform and link to their registration. Lately we’ve seen a shift: all the races popping up are virtual, and the local news is learning […]

Virtual Race Bib and Finisher Certificate Updates

There were 4 updates to virtual race bibs and finisher certificates this week, improving the virtual swag that you can offer to your race and challenge participants for free. Virtual Race Bib Email Marketing Replacement Tag There is now a replacement tag in RunSignup’s free email marketing platform to send participants the link to their […]