We’ve recently replaced Kiosk Mode and Expo Mode with On Site Registration. Why is On Site Registration important? A smooth and streamlined process on race day has always been key for creating a positive race day experience; today more than ever, participants are looking to get registered fast and races are trying to go paperless. […]
It was only two months ago that we declared that events were back, citing dozens of small, local races and a handful of modified events exceeding 1,000. For all the optimism we felt then, even we underestimated the speed and velocity of event returns. Given the rate of change in the industry, it’s time to […]
NEW RELEASE NOW AVAILABLE We are incredibly excited to announce RaceDay Scoring Version 3.0 new team upgrade release is now available for industry timers. This latest release of RaceDay Scoring encompasses substantial innovation for timers scoring events with a team or group component, such as running clubs, corporate teams, and relays. This significant upgrade spans all the […]
With the coming of May, we are now required to verify bank account information. This is part of updates to the Financial Crimes Enforcement Network (Fincen) rules that banks and credit card processors belong to and are required to comply with. This also coincides with our transition to a new payment processor. As we migrate […]
As hybrid experiences continue across the country, timers are helping events offer RaceJoy’s race day experience for both onsite and virtual course options for all types of events – relays, ultras, triathlons, duathlons, and so on. Below are advanced training sessions designed to help RaceJoy Certified timers ensure proper backend setup for different types of […]
We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]
Our friends at Race Directors HQ are hosting a virtual run and registration is now live on RunSignup. We know, there are a lot of virtual races out there right now…but this one is a little different. Why run? It’s FREE! There is no cost to participate, although donations are encouraged if you are able. […]
A big welcome to Michael Lindeboom who joined the GiveSignup|RunSignup development team this week. Michael is a stellar addition with over 30 years of solid development experience. Michael has seen it all contributing to everything from mainframes to mobile; on-premise to cloud computing; working in small 10 person companies to large multinational organizations. Much of […]
Episode 3 of the Fundraising Events Podcast features Mindy Conklin, from Hitting Cancer Below the Belt. The organization uses events as a primary source of revenue, including their inaugural event the Boxer Brief 5K. Because of the pandemic, they went virtual last year and are now transitioning to a hybrid model that expands their reach […]
With our 2021 Spring Forward Seminar we capped off a year of extensive virtual education focused on helping event professionals and nonprofits manage the uncertainty of the COVID-19 pandemic and pivot events from in-person to virtual to hybrid. Between multi-session virtual seminars and webinars throughout the year, the last 13 months have been a whirlwind […]
Thanks to all the nonprofits, event directors, and timers, who registered to join us for our Spring Forward Session! You can refer to all the videos and resources below as you start preparing your Hybrid event strategy in 2021. Key Resources These informational hubs are your best resource for a deep-dive into the specific solutions […]
Do you… Want to work with a dynamic, cutting-edge company that uses innovative technology to make a difference in the endurance and nonprofit markets? Have experience in hands-on human resource management for a growing technology company? Love working with passionate, smart people? GiveSignup | RunSignup is the leading all-in-one platform for endurance and fundraising events. […]
RunSignup’s RaceDay Scoring Segment Setup Webinar Timers wanting more information about how to set Segments in RaceDay Scoring are invited to watch the recorded webinar session below. Segments are those added timing points on the race course that are in between your main timing streams. They can be mid-point splits, multi laps, triathlon, hill climbs, […]
New Backend Technology and Virtual Fundraising Event Debrief Case Study Key Topics: Fundraiser, team fundraising success Integrated technology Timer going the extra mile RunSignup’s data integration Creative virtual approach, success during Covid-19 Virtual race considerations Event Showcased: 2021 Steps for Students, Galveston-Houston, Texas Race Organizers Interviewed: Julie Eberle, Associate Director of Development – Special Events, […]
As announced several weeks ago, we are now in the middle of the payment account transition to a new payment processor. We transitioned about 600 accounts last week, and all new accounts that are created are on the new platform. Most other acocunts will be transitioned over the next two weeks. There are two things […]
We have released 3 additional APIs for fundraisers, charity partner fundraisers, and charity partner donations. This expands the GiveSignup | RunSignup OpenAPI capabilities for nonprofits. The API documentation, including sandbox is located at https://www.givesignup.org/API. OpenAPIs are important for several reasons: Allow secure programmatic access to your data Allows third party software vendors to integrate ticket […]
We reported back in February that the squabble between Apple and Facebook over user privacy was probably going to result in changes to the Facebook Ads platform. Here is the latest update on how Facebook is changing their ad system and what you need to do to prepare for the change. What Sites are Impacted […]
RunSignup’s new and improved RaceDay CheckIn app is a perfect way to support events getting back to on-site race experiences. It is easy for your volunteers to use and helps you offer an efficient check-in process that supports the need for social distancing and avoids participant congestion. Our newest release incorporates a new look and […]
Want to learn from fundraising event experts while you run, walk, or clean your house? GiveSignup | RunSignup Sales Lead Bryan Jenkins has started a hyper-focused podcast series to bring you stories of successful fundraising events, no reading required. In each episode, Bryan will chat with an influencer in the event industry who’s been instrumental […]
Spring is here and RunSignup | GiveSignup is climbing out of the COVID fog strong with growth across our entire organization. With that investment, we were able to comb our networks for additional high-caliber tech talent which has resulted in another great addition to the development team. We are happy to announce Joseph Kotzker is joining […]
Event management is complicated, and even the smallest of 5K’s requires a team of people to handle the pre-race logistics, marketing, and race day operations. The requirement for teamwork was a significant motivation for our process as we built out features on the RunSignup Dashboard, and our goal is to make it easy for you […]
We have released the ability for non-competitive cycling events that are USAC sanctioned to easily comply with USAC requirements for waiver signature and member number collection and validation. This is not for competitive, categorized races since USAC has an exclusive contract with BikeReg for those. However, a growing number of cycling and gravel events use […]
Q1 2021 marks the turning point for our business. Looking back on the quarter, the year started slowly with many customers and supporters consumed with very high COVID cases, hospitalizations and deaths, concerns about vaccine distribution, and the tumultuous passing of power in our government. By March, things had started to turn back closer to […]
Efficient Race Day Processing of Participants We are very excited to launch our new and improved RaceDay Check-In mobile application! Available for Android and iOS devices, the new release of the free RaceDay Check-In app offers core functionality improvements, simplified user experience, and a refreshed interface. RunSignup’s RaceDay CheckIn app is designed for race organizers […]
Over the next couple of weeks we will be rolling out new payment processing. We have done a major refresh of the code and moving to new payment processors, Adyen and Payroc. The purpose of this is to prepare properly for our next phase of growth as we try to help our customers raise more […]
One of the magical features of our free photo platform is the automated tagging of people based on image processing of bib numbers. For each photo that is uploaded, we automatically send it to a scanning service and it returns the bib numbers. We add nice little touches like filtering for bibs less than 1000 […]
After 2 years of work, California Triathlon is pleased to announce the California Triathlon Endorsed Race Director Insurance Program. At only $2.50 per participant, it offers an affordable insurance alternative for triathlons. A growing consortium of race directors from coast to coast will be utilizing the California Triathlon Endorsed Race Director Insurance Program to insure their […]
SignMeUp is the latest race registration vendor to close down, joining a growing list we have covered before in our Registration Market Analysis. As is typical, these closings happen quickly, without thoughtful migration strategies put in place. For example, their website is still up and telling people to create their race registration with them. This […]
One year ago, 100% of our focus was on helping races and nonprofits pivot to virtual. It’s exciting, then, that April’s Spring Forward Seminar has a very different focus: getting back to live (and hybrid) events. The return of live events isn’t the same as simply reverting to 2019 events, though. Events today are incorporating […]
We are excited to announce our newest team member, Steve Bingham-Hawk. Steve is joining the GiveSignup | RunSignup team as a Senior Account Manager. As an existing GiveSignup | RunSignup customer, Steve comes to us as no stranger. He has over 16+ years of experience in the endurance industry with extensive experience in conceiving, planning, and executing […]
RunSignup’s RaceDay Scoring and ChronoTrack Webinar The recorded session below provides an overview of how to integrate ChronoTrack streams with RaceDay Scoring for delivering officially scored race results. Special guest and ChronoTrack timer, Ryan Harrison with Hermes Sports and Events, provides a practical application and step-by-step guidance on setting up of using RaceDay Scoring and […]
We usually do a Race Registration Market Analysis twice a year – March and September. 2020 was an unusual year, but we did a special one in April, 2020 and September, 2020 to try to capture what was happening in the endurance market. We will share our data and then share observations from the market in general and specific […]
GiveSignup | RunSignup offers event organizers the opportunity to receive event proceeds by ACH or by check. Our preferred payment method is by ACH, but we do offer payment by check and we will continue to do so. However, check payments are expensive to make and they become even more expensive if they are lost […]
More than 9,000 nonprofits raise money with GiveSignup | RunSignup for their fundraising run/walk/ride events. Additionally, nonprofits also raise money with GiveSignup | RunSignup as Charity Partners. Race organizations like to partner with nonprofits because it helps them grow participation as nonprofits encourage their supporters to participate and fundraise. Nonprofits benefit from partnering with races […]
RaceJoy, Web, and TXT Result Submissions Timers using RunSignup’s RaceDay Virtual Results will be happy to hear we’ve rolled out the ability to quickly see the source participants use to submit their results. Timers now have an at-a-glance view of whether participants submit their results through the RaceJoy app, through the event’s result web page, […]
When we said events are back, we meant it: the RunSignup friends and family March Madness bracket is returning for 2021. We are predominantly runners, cyclists, swimmers, orienteerers, hikers, and triathletes… but we like to have a little fun with team sports, too. For years, March Madness has been a chance to engage in some […]
We posted the other day about the positive signs of recovery we are seeing in transactions as we hit the one-year anniversary of the earliest pandemic shutdowns. Today, we want to take a minute to talk more about the activity we are seeing because one is thing clear: events are back. There is, of course, […]
We don’t expect another year quite like 2020, but there is still a lot to learn from the registration patterns of the year. Our 2020 RaceTrends Report showed shifts in marketing strategies as people moved online, and with those shifts, lessons to carry into 2021 and beyond. Marketing is All About Social And we don’t […]
Monday, March 8 is a big day. It is our one year anniversary of understanding the impact COVID would have. And we simultaneously achieved a milestone that says we are coming back. Monday, March 9, 2020 A year ago, we pivoted our business realizing the impact COVID could have. We had started tracking it a […]
RunSignup’s RaceDay Results and MYLAPS Webinar MYLAPS timers can take advantage of providing quick access to scored results by publishing web results using RunSignup’ RaceDay Results. The recorded webinar below covers how to how to publish and manage web results when integrating with RaceDay Scoring. Crisp McDonald demonstrates how to set up the integration, adjust […]
New Registration & Marketing Timer Certification We are super excited to launch the new RunSignup Timer Certification program! This certification program is designed to provide timers with the ability to offer their events new and expanded registration and marketing related services that help increase event registrations. The certification process includes in-depth training on RunSignup’s registration […]
RunSignup customers Brian Pessalano (Fredericksburg Area Running Club) and Kristen Loescher (Arsenal Events) appeared on a local radio show where they discussed a topic at the front of everyone’s mind: organizing running events in a pandemic. Check out their interview to discuss a myriad of topics, including: Managing a running club safely (different paces help!) […]
The First Purpose-Built Event and Donation Platform for Nonprofits Launches Into $50B+ U.S. Market for Online Giving as Virtual Events Heat Up and Live Events Return CloudBees founder and former Eventbrite CFO invest 100+ new nonprofits onboarding weekly to base of 9,000+ nonprofits Highly vertical technology stack delivers 2,000+ annual updates with zero downtime MOORESTOWN, […]
Below is a recorded session that provides an overview on how to set up streams and timing locations using MYLAPS timing hardware and RunSignup’s RaceDay Scoring. Special guests, Amanda Marek and Dave Hebgen, from RaceDay Events walkthrough how to use RaceDay Scoring and share important tips. Watch the video below for a quick overview! RaceDay […]
There is now a full reconciliation summary report for each funds transfer at the payment account level. Transactions, sales tax remitted by GiveSignup | RunSignup, refunds, holdbacks, and adjustments are broken down by line item in a summary table. You are able to easily download each line item for a report across all of your […]
Why Renew? If you made a number of edits to your (cancelled) 2020 race, it may be tempting to just start over. Don’t! Going through the steps to correctly renew your race has a number of benefits, including: Keeps the same URL year-to-year, making it easy for participants to find the event Maintains many settings […]
We would like to welcome Charnele Williams as our VP of Marketing! Charnele will lead our RunSignup | GiveSignup Marketing team (Johanna and Shelly – don’t worry, no one is going anywhere!). Charnele Williams is a University of Virginia (Wahoowa!) alumni and a former congressional intern for Speaker Nancy Pelosi. She is a passionate marketer […]
Anecdotal evidence has long suggested to us that virtual runners are not the same people who show up on race day, but the sudden flood of virtual events in 2020 gave us enough volume (and enough motivation) to pull some new reports focused on virtual for our recently released 2020 RaceTrends Report. Why does it […]
Timers can get a debrief on the recently completed Timer marketing research survey by watching the recorded session below. More than 160 timers participated in this year’s survey. Topics covered include general timer business attributes, impacts of Covid-19, timer strategies, and timers’ use of race day technology. One of the most important takeaways is that […]
We saw a steady increase in in-person events throughout the fall and winter, and expect to see significantly more in Q2 and Q3 of 2021. With more race organizers looking to secure permits for safe, modified events, we are increasingly seeing questions about the type of plan required keep participants safe and to to obtain […]
