RunSignup Blog

Elevating endurance and fundraising communities with the art of technology.

California Triathlon Offers Insurance Alternative for Triathlons

After 2 years of work, California Triathlon is pleased to announce the California Triathlon Endorsed Race Director Insurance Program.  At only $2.50 per participant, it offers an affordable insurance alternative for triathlons. A growing consortium of race directors from coast to coast will be utilizing the California Triathlon Endorsed Race Director Insurance Program to insure their […]

SignMeUp Closes

SignMeUp is the latest race registration vendor to close down, joining a growing list we have covered before in our Registration Market Analysis. As is typical, these closings happen quickly, without thoughtful migration strategies put in place. For example, their website is still up and telling people to create their race registration with them. This […]

How Social Influence Impacts Donors

I was taking a workshop on behavioral design today and the topic of social influence came up. Social influence is one of the most powerful drivers in how users make decisions. Here is an example. If you were walking down the street with your boss and you saw a dirty $10 dollar bill in the […]

Spring Forward Seminar: The New Event Formula

One year ago, 100% of our focus was on helping races and nonprofits pivot to virtual. It’s exciting, then, that April’s Spring Forward Seminar has a very different focus: getting back to live (and hybrid) events. The return of live events isn’t the same as simply reverting to 2019 events, though. Events today are incorporating […]

Welcome, Steve!

We are excited to announce our newest team member, Steve Bingham-Hawk.  Steve is joining the GiveSignup | RunSignup team as a Senior Account Manager.  As an existing GiveSignup | RunSignup customer, Steve comes to us as no stranger.  He has over 16+ years of experience in the endurance industry with extensive experience in conceiving, planning, and executing […]

ChronoTrack Streaming with RaceDay Scoring

RunSignup’s RaceDay Scoring and ChronoTrack Webinar The recorded session below provides an overview of how to integrate ChronoTrack streams with RaceDay Scoring for delivering officially scored race results. Special guest and ChronoTrack timer, Ryan Harrison with Hermes Sports and Events, provides a practical application and step-by-step guidance on setting up of using RaceDay Scoring and […]

Race Registration Market Analysis

We usually do a Race Registration Market Analysis twice a year – March and September. 2020 was an unusual year, but we did a special one in April, 2020 and September, 2020 to try to capture what was happening in the endurance market. We will share our data and then share observations from the market in general and specific […]

Changes Coming for Payments by Check

GiveSignup | RunSignup offers event organizers the opportunity to receive event proceeds by ACH or by check. Our preferred payment method is by ACH, but we do offer payment by check and we will continue to do so. However, check payments are expensive to make and they become even more expensive if they are lost […]

Three Steps to Help Your Charity Partner Raise More

More than 9,000 nonprofits raise money with GiveSignup | RunSignup for their fundraising run/walk/ride events. Additionally, nonprofits also raise money with GiveSignup | RunSignup as Charity Partners. Race organizations like to partner with nonprofits because it helps them grow participation as nonprofits encourage their supporters to participate and fundraise. Nonprofits benefit from partnering with races […]

Timer News: Results Source Now Available for Virtual Results

RaceJoy, Web, and TXT Result Submissions Timers using RunSignup’s RaceDay Virtual Results will be happy to hear we’ve rolled out the ability to quickly see the source participants use to submit their results. Timers now have an at-a-glance view of whether participants submit their results through the RaceJoy app, through the event’s result web page, […]

A Year Later, Events Are Back

We posted the other day about the positive signs of recovery we are seeing in transactions as we hit the one-year anniversary of the earliest pandemic shutdowns. Today, we want to take a minute to talk more about the activity we are seeing because one is thing clear: events are back. There is, of course, […]

Our One Year Anniversary with COVID Milestone

Monday, March 8 is a big day. It is our one year anniversary of understanding the impact COVID would have. And we simultaneously achieved a milestone that says we are coming back. Monday, March 9, 2020 A year ago, we pivoted our business realizing the impact COVID could have. We had started tracking it a […]

Publishing Results with MYLAPS & RaceDay Results

RunSignup’s RaceDay Results and MYLAPS Webinar MYLAPS timers can take advantage of providing quick access to scored results by publishing web results using RunSignup’ RaceDay Results. The recorded webinar below covers how to how to publish and manage web results when integrating with RaceDay Scoring. Crisp McDonald demonstrates how to set up the integration, adjust […]

Launch of RunSignup Timer Certification Program

New Registration & Marketing Timer Certification  We are super excited to launch the new RunSignup Timer Certification program! This certification program is designed to provide timers with the ability to offer their events new and expanded registration and marketing related services that help increase event registrations. The certification process includes in-depth training on RunSignup’s registration […]

Town Talk: FARC & Arsenal Events on Modifying Events for 2021

RunSignup customers Brian Pessalano (Fredericksburg Area Running Club) and Kristen Loescher (Arsenal Events) appeared on a local radio show where they discussed a topic at the front of everyone’s mind: organizing running events in a pandemic. Check out their interview to discuss a myriad of topics, including: Managing a running club safely (different paces help!) […]

GiveSignup Closes Series A Funding Round To Compete With Eventbrite, GoFundMe and Classy

The First Purpose-Built Event and Donation Platform for Nonprofits Launches Into $50B+ U.S. Market for Online Giving as Virtual Events Heat Up and Live Events Return CloudBees founder and former Eventbrite CFO invest 100+ new nonprofits onboarding weekly to base of 9,000+ nonprofits Highly vertical technology stack delivers 2,000+ annual updates with zero downtime MOORESTOWN, […]

MYLAPS Integration with RaceDay Scoring How-To

Below is a recorded session that provides an overview on how to set up streams and timing locations using MYLAPS timing hardware and RunSignup’s RaceDay Scoring. Special guests, Amanda Marek and Dave Hebgen, from RaceDay Events walkthrough how to use RaceDay Scoring and share important tips. Watch the video below for a quick overview! RaceDay […]

Full Funds Transfer Reconciliation Report

There is now a full reconciliation summary report for each funds transfer at the payment account level. Transactions, sales tax remitted by GiveSignup | RunSignup, refunds, holdbacks, and adjustments are broken down by line item in a summary table. You are able to easily download each line item for a report across all of your […]

Renewing a Cancelled Race

Why Renew? If you made a number of edits to your (cancelled) 2020 race, it may be tempting to just start over. Don’t! Going through the steps to correctly renew your race has a number of benefits, including: Keeps the same URL year-to-year, making it easy for participants to find the event Maintains many settings […]

Welcome Charnele Williams

We would like to welcome Charnele Williams as our VP of Marketing! Charnele will lead our RunSignup | GiveSignup Marketing team (Johanna and Shelly – don’t worry, no one is going anywhere!). Charnele Williams is a University of Virginia (Wahoowa!) alumni and a former congressional intern for Speaker Nancy Pelosi. She is a passionate marketer […]

Who Are the Virtual Runners?

Anecdotal evidence has long suggested to us that virtual runners are not the same people who show up on race day, but the sudden flood of virtual events in 2020 gave us enough volume (and enough motivation) to pull some new reports focused on virtual for our recently released 2020 RaceTrends Report. Why does it […]

Timer Survey Findings Debrief

Timers can get a debrief on the recently completed Timer marketing research survey by watching the recorded session below. More than 160 timers participated in this year’s survey. Topics covered include general timer business attributes, impacts of Covid-19, timer strategies, and timers’ use of race day technology. One of the most important takeaways is that […]

Modifying Your In-Person Event for 2021

We saw a steady increase in in-person events throughout the fall and winter, and expect to see significantly more in Q2 and Q3 of 2021. With more race organizers looking to secure permits for safe, modified events, we are increasingly seeing questions about the type of plan required keep participants safe and to to obtain […]

New Voucher Feature Helps Events Migrate to RunSignup | GiveSignup

We are releasing a new Voucher system that allows races to create vouchers that participants can use as a credit when they sign up for an event. For example, you might give Allison a voucher for $30 that she can use on any of your events. In the example on the right, she signs up […]

Facebook vs Apple and its effect on marketing your event

Godzilla vs Kong is expected to hit theaters in March 2021.  In the meantime, we have our own fight escalating between two tech giants that is sure to be just as entertaining as the big screen blockbuster. Just like the two titans on screen, Apple and Facebook have been feuding for years.  Apple promises to […]

Facebook Ads Domain Verification

Facebook has added a new Domain Verification step to their Ads platform. This is a way they hope to minimize the impact of Apple’s iOS 14 changes. The good news is that you can accomplish this with your RunSignup | GiveSignup Domain Hosting. This means that you can bring your own domain like ScottCoffeeRun.com or […]

2021 Virtual Winter Symposium Wrap-Up

We wrapped up our 2021 Virtual Winter Symposium on Thursday. Like all of our customers who had to go virtual this year, we missed seeing everyone in-person, but we were grateful for the chance to move forward in some capacity. The bonus? While our in-person capacity usually maxes out at around 300 attendees, we were […]

Alternatives to Raffle Events

During our virtual symposium last week, we received many questions about raffles. While this may seem like an easy way to fundraise when everything is virtual, there are two reasons why GiveSignup | RunSignup is currently unable to allow raffles on our platform: Payment processors do not allow gambling activities. Raffles – even those for […]

What Happened to GoFundMe Charity?

In November 2019 we wrote about the abrupt brand and platform shut-down of Crowdrise following their acquisition by GoFundMe. While Crowdrise was designed for nonprofits, GoFundMe has been designed from the start as a platform for individual fundraising for many purposes. The change caused some concerns for nonprofits; however, GoFundMe mitigated some of these concerns by […]

2020 RaceTrends Report

We have released our annual RaceTrends report, mining our internal data to  evaluate the state of the endurance industry. It goes without saying that this report is unlike any other and every piece of data reflected the ongoing COVID-19 crisis, showing significant participation declines. But the news wasn’t all bleak – the impressive virtual numbers […]

Buttons – It is the Little Things…

Bryan was having a discussion yesterday with a customer and explaining some of the behind the scenes work we do, and they were surprised by all the stuff they never see. Also yesterday, we released new buttons. It really was a consolidation project. When you develop software for 10+ years, you have different approaches over […]

MYLAPS Americas and RunSignup Announce Registration and RaceDay Scoring Partnership

MYLAPS Americas Now Offering RunSignUp Registration and RaceDay Scoring as Its Certified and Preferred Scoring Software MYLAPS Americas Sports Timing and RunSignup l GiveSignup today announced MYLAPS Americas is now offering RunSignup’s RaceDay Scoring as its certified and preferred scoring software for timers. In addition, MYLAPS Americas will collaborate on promotion of the RunSignup | […]

RegForward Beta – Integration with EMail, CRM and Donor Management Systems

We have a new integration partner, RegForward, who provides an open integration platform between the RunSignup | GiveSignup API and other systems like Email, CRM and Donor Management systems. They have opened a Beta Program and are looking for RunSignup | GiveSignup customers who want to transfer information from our Supporter Engagement Platform to another […]

Retiring Signup App and Registration API

Many years ago, we introduced the Signup App for iPhone and Android. We retired the Signup app in November. However, the web version of that app was still available – https://signupapp.runsignup.com/. We will be taking that offline as well next week. As stated in the retirement blog post, there was very little use of the […]

Payment Account Reporting Part II: Custom Account Codes

You can now add custom Account Codes for each entity (run/walk/ride, donation website, ticket event, membership, etc.) to your payment account reports. These fields will show as new columns in the transactions download per funds transfer so that your internal code is associated with each transaction. This release is particularly useful for fiscal sponsors and […]

Notification Email Upgrade

We have finished a long upgrade of the Notification Email system. We have over 60 types of notification emails the system generates automatically when certain events happen – like a user registered, or a donation was made, or a virtual race milestone was achieved, or a financial payment was made. These can all be custom […]

2021 Timer Market Research Survey Now Open!

Industry Timers are invited to take this year’s timer survey. This research is focused on the timer industry and is designed to help us gain a deeper understanding of the unique needs of timers. The information you provide will enable us to share valuable industry insights and help us focus on ways we can broaden our […]

December 2020 COVID Numbers Update

We began monthly updates in July after doing weekly updates that ended in Week 18, and are shifting to monthly (August and October, November) and Quarterly (Q3) updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve. Quick December Numbers: Transaction volume was down 47% to $9.9MM Overall Registrations down […]

Happy Festivus: A 2020 Airing of Grievances

It’s been a few years since we’ve posted a Festivus blog…but we have to admit, we have a lot of grievances this year. So, in celebration of 2020 Festivus… Runners…We have a problem with constant desire for a race to be fun. Because of you, and the limitations on things like parties this year, we had to […]

RunSignup | GiveSignup Virtual Symposium (Winter 2021)

All Your Tools for a Dynamic 2021 Race Schedule Join us (it’s free!) The 2021 Virtual Winter Symposium is an all online version of our biannual educational symposiums for race directors, timers, and nonprofits. This virtual edition is tailor-made for an unprecedented year, with an emphasis on the event options for 2021 and the tools […]

A Happy List of the Tech We Used in 2020

RaceJoy made the news alongside big names like Uber, Fit Bit, and Nest in this CNN Business News article. How cool is that?! Sadly, it is in reference to products the CNN staff barely used in 2020. Clearly, the author isn’t taking advantage of all the great virtual and even on-site events taking place across […]

Individual Results Redesign

We have made some significant updates to the statistics on our individual results page. The improvements include updates to the look and feel. We achieved this by utilizing a clean modern design through the use of icons and rounded edges. Statistics are very important to participants. With that in mind we introduced a new overview […]

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