Please follow our new blog for the latest RunSignup news.
Visit the new RunSignup blog
Elevating endurance and fundraising communities with the art of technology.
Feature Updates Added Multi-Race Bundle Name (if applicable) to Event Name If a Participant has registered for their Event via a Multi-Race Bundle, we now show the name of the bundle in parenthesis after the Event name. For example 5k (Series Registration) or something similar. Added Bib Number Visualization to Top Right Corner of Participant View It […]
RunSignup offers many features and ways in which events can creatively encourage a greater amount of registrations for their upcoming races. This is a first in a series of blog posts to help provide specific methods to increase race registrations through pricing. Two approaches that can be used in tandem that build a sense of urgency for earlier registrations are Event Size-Based pricing and Date-Based pricing.
The following webinar provides a quick guide on how to use RaceDay Scoring for basic race scoring. This is an ideal session for timers just getting started in RaceDay Scoring or for those that would like a refresher before the busy season ahead. Step-by-step instructions on setting things up and scoring an event is covered along with a product demonstration.
Feature Updates Added FinishLynx Report Section and Auto-Save option You can now create a Report that includes a FinishLynx Report Section when you select “All” Events that will give you the ability to set up a FinishLynx Auto-Save. This Auto-Save will export .evt, .ppl, and .sch files automatically as a race is ongoing, so that […]
You can now add URLs to images in the Email Builder, enabling you to redirect email recipients to a website. This gives you additional ways beyond call to action buttons and hyperlinks to link to website content from your RunSignup emails for all of your events. When you add an image to your email, you’ll […]
RunSignup RaceDay Suite Demo At RunSignup’s recent Summer Symposium we showcased many of the products available to our customers. Below is a look at some of our RaceDay Suite products, including RaceDay Registration, RaceDay CheckIn, RaceDay Scoring, and RaceDay Results. Check out this recording where Kevin Lai walks through a quick demo of these products. […]
Why Every Race Should Consider Adding Teams Below is a recorded webinar recently held that covered the benefits of offering team/group registration options and examples of how this can be deployed using RunSignup’s features and tools available to our customers. If you are wanting to increase registrations, teams are what we like to call a […]
Feature Updates Updated USAT Export to include Participants missing state or zip codes. This would cause some international participants to not show in exports if they did not have a state or zip code provided. This will allow these participants to be included in the export data. Updated Race List sort functionality so that it […]
RunSignup Spotlight and Insights RunSignup’s Bob Bickel was recently interviewed by William Blair, a premier global boutique investment firm, to get an update on RunSignup and the industry. You can read the full report to get a pulse on the company and the industry, how RunSignup has prospered in a competitive and challenging environment, and […]
Printing Updates Added Configuration setting to automatically print after Review. This will automatically send the print job after selecting “Save and Continue” on the CheckIn confirmation page. Added Print Button to Participant Info Screen. Now you can print labels from the Participant Info screen as well as from the CheckIn Confirmation screen. This allows you […]
Part of Bob’s continued ramblings. One of the things that a lot of companies do is “chase the deal”. They close on sales tactics and quite often “special” pricing. I’ve been at lots of companies like this, and one of my goals at RunSignup was to avoid this spiral. Create a good product for a good […]
GiveSignup continues to invest in helping nonprofits raise more money and grow their fundraising events. Today our development team made several releases that improve the user experience for fundraisers and donors making a donation to a fundraiser. 1. Selecting a fundraiser automatically brings the donor to the Donate option. On the main fundraiser page, the […]
Feature Updates Added the ability to save Data Check Reports. You can now create and save Data Check Reports to reference later. These reports will stick around when exporting/importing a Race. Added more options for filtering the Race List. Prior to this change you could only update the filter to not show passed Races. Now […]
Race week is an exciting time for participants. It’s important for race directors to capture that momentum and get early registrations for the following year. There are a few ways that RunSignup can help depending on the approach you would like to take. Here are a couple options and recommended best practices that you can […]
We release an annual RaceTrends Report each winter to provide a thorough assessment of the state of the endurance and fundraising events industry. This year, as the industry adapts to a post-pandemic world, we pulled a reduced round of midyear data to help event organizers better understand the current state of the industry. The Data The data […]
We are excited to announce our newest team member, Erin Witzel. Erin is joining RunSignup as a developer who will first be spearheading the completion and maintenance of our new WordPress website (first step: this TicketSignup blog!). She was initially hired for the website project as a contractor, and has been inspired to stay. Over […]
This week we welcomed race directors and timers from across the country to Philadelphia for our 2022 Summer Symposium. After several years without an event, it was a joy to see so many familiar customers, meet new people in the industry, and learn about the amazing events our community is organizing. If you missed the […]
This is a guest blog written by Gerry Perez of RUNGP, an SMS (TXT) provider for endurance events. He talks about the benefits of SMS marketing, and includes some of the RunSignup customers who successfully use his service. Note: RunSignup provides txt messaging for results and emergency notifications for free, but does not allow marketing […]
This week is our first live RunSignup Symposium since the pandemic (the last one was January, 2020 in Orlando). We started these in 2014 when we were much smaller (way before most companies would think about having a conference). I thought it might be useful to write a Founder’s Corner blog about why we put […]
There are now even more ways to customize the Event Tiles on your website with a new option to add a background image to your tiles and an improved interface to manage event display settings. To get started customizing your event tiles, navigate to Race >> Registration >> Event Display Options. Click into an event […]
Feature Updates Updated Result Set Selection when Publishing Results to RunSignup. If you are adding an Auto-save and no results exist for that Event on RunSignup yet, we will default the Auto-save to create a new Result Set. If there is a single Result Set available, we will automatically select that Result Set in the […]
IMPORTANT UPGRADE NOTICE: After upgrading to this version, any presets and configurations for saved Races will need to be created again. General Updates Presets and Configurations can now be edited. Before this update you could not edit existing Presets or Configurations, you would have to create new versions of them. Now you are able to […]
Below is a Timer Tip Tuesday covering how to use RaceDay Scoring for cross country events. RunSignup’s Crisp McDonald and Roger Bradshaw walk through the different preset configurations available in RaceDay Scoring specifically for cross country events and reporting options. Also covered are the various result integrations available to timers such as TFRRS, Athletic.net, and RunSignup team results publishing.
In trying to answer the question of when participants will come back to races, we turned to Google Trends, which is a cool tool that shows the relative volume of Google Searches over time. It goes back to 2004, and looking past the seasonality, the trend line is pretty obvious: The peak year was 2013 […]
With some lingering instability in the endurance event market, the key question we are hearing from race directors is how can you help me grow my event? The good news? RunSignup offers you a multitude of tools designed to help you rebuild and grow your events. Before we dive into the tools available to you, […]
We get a lot of questions about how RunSignup can promote your event, and people are always surprised when we say we don’t promote your event − we give you the tools to promote your event. This doesn’t mean we don’t understand the importance of marketing to your event; on the contrary, event marketing is […]
Q2 2022 saw several trends: Races are down about 20% from their 2019 numbers, and 25% of races over 500 participants in 2019 are not back and likely not returning RunSignup has seen continued market share growth Registration vendors are getting very aggressive given the shrinkage in the market RunSignup / GiveSignup Peer to Peer […]
Updated database to improve stability and prevent missing/invalid ID errors. This version includes a major update to the database to fix some issues we have been seeing for a long time that would cause you to have to save Scored Events or rebuild Reports to fix them. Please note that this installation may take longer […]
Race events using the RaceDay CheckIn app are now able to print personalized participant information to create more efficient processing at packet pickup and on race day. Labels placed on the participant bibs can contain a number of custom fields, such as name, age, event the participant is doing, team name, corral, bib number, and t-shirt size. The RaceDay CheckIn app is compatible with iOS and Android devices and transmits data to the label printer using local WiFi services. RunSignup’s RaceDay CheckIn app is a free product designed for race organizers to deliver an efficient race day check-in experience and overcome typical race operations challenges.
Let’s Do This (LDT) is not a partner of RunSignup. We have heard from a number of races who use RunSignup that LDT has approached them claiming to be a partner with us. If this is the case it is a misrepresentation. There are no partner or other agreements between our companies. In fact, our […]
Running an Efficient Packet Pickup Want to know how to offer an efficient packet pickup at your next race? Watch this helpful video where RunSignup’s Kevin Lai walks you through the packet pickup at this year’s Scott Coffee Run in Moorestown, New Jersey! Some topics covered included: Dynamic bib assignments Bib management Pins for bibs […]
Events across the country are looking for ways to help increase registrations in the midst of an uncertain economy and lingering effects of the lengthy pandemic challenges. One of the most effective way to help increase registrations is through pricing strategies and offering rewards for referrals. This webinar explores these topics and offers creative ideas for encouraging more participants to register. In addition, pricing trend data is provided so that race organizers can make informed decisions.
Email Marketing continues to get more features to help our customers market their events and communicate with participants. There are three recent updates: Send test email Change text color Bullet & Numbered Lists More ticket replacement tags Send Test Email You can now send test emails to see how an email will display in your […]
Feature Updates Added an option in the Segment Setup to Hide a Segment from Report Columns. This will make it so that any Segments that have this setting enabled will not be included in any of the “Splits” type columns that include all Segments. In addition, these Segments will not be pushed to RunSignup Results. […]
We are excited to announce our newest team member, Katie Atherton. Katie is joining us as an Account Manager and will be responsible for reviewing events and working with them to understand the various features and best practices for setting up and managing events on the platform. To welcome Katie to our team and to […]
Email and Web builder Interface Updates Today we launched a few improvements to the email and web builder tools. Before I tell you about these improvements I would like to talk about why we make changes like this. Because our platform is so robust it is also complex. Our job as User Experience designers is […]
Feature Updates USAT Export Option for Reports We have added a USAT Export option from the Export dropdown on a Report. This will produce a spreadsheet that is in the format the USAT expects. You must have separate filtered Reports for each USAT Category, as we require you to tell the system the type of […]
We’re happy to announce another update to the RaceDay CheckIn App. This update has a few incremental changes to bring the app’s styling up to current standards, but also adds a few handy features and fixes a few issues. General Updates Added the ability to Search Participants by typing in their Team Fundraiser name into […]
Our 2022 Summer Symposium is returning to Philadelphia in just six weeks, after a two year hiatus and just 40 spots remain available. 2022 Summer Symposium Agenda The 2022 Agenda is hyper-focused on rebuilding event and timing organizations by understanding and solving of the challenges of reaching and retaining participants in a volatile endurance market. […]
Part of Bob’s continued ramblings. Today’s topic on Founders Corner is about the rise and fall of the fast checkout companies like Fast and Bolt. I’ve been following them for quite some time since we are in the payments business and we have focused on having a fast signup and checkout experience for our customers. I wrote about […]
There are new entrants in the registration business that are coming who have the expertise of Facebook and Google employees who will talk about A/B testing and optimizing checkout and minimizing drop-outs during registration. They will likely promote it as new and much better than existing registration systems because they care about the user experience. […]
Events using RunSignup for registration are encouraged to watch this recorded webinar to explore ways to create more effective websites. The session covers defining you key goals, such as increase registration and inform participants, and then ways to optimally use RunSignup’s FREE website builder to achieve these goals.
This on-demand webinar is for timers using RaceDay Scoring and covers how to use its newest backup to cloud capabilities.
Feature Updates Report Template Import/Export Support You can now import and export report template packages between computers. This is helpful if you have a set of templates that you typically use that you want to move over to another computer. Added the Ability to Renew a Scoring Setup. There is a new option in the […]
The Partner Program is for companies that manage multiple events per year, handling more than 5,000 registrations/attendees or more than $200,000 in registrations/ticket sales per year. If you would like to learn more about TicketSignup’s partner program, email info@runsignup.com. Partners can now view and access their ticket events from the Partner Dashboard. There is also […]
We are happy to announce an update to RaceDay CheckIn that adds support for wireless (via WiFi network) label printing on the CheckIn Confirmation screen, and In-App Support. We have added support for printing out Participant Details when confirming a CheckIn. This is really useful if you want to include details about the participant that […]
RaceDay Check-Ins Indicate Participant Trend We thought we’d share some insights with race organizers on the activity level we are seeing at races across the country by looking at the usage stats of the RaceDay CheckIn app. This activity gives us two key trend points: The number of events and the number of participant check-ins. […]
This year, we are welcoming five interns who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience for students. Over the years, many of our […]
In case you missed the news, we launched a new release of RaceDay Scoring that includes backup to cloud functionality, providing timers with greater data security and flexibility? Participant scoring data can be securely backed up at any time and easily accessed from alternate computers at another time or by other timer team members. This ensures continuity of operations and supports a streamlined team approach.
Designers working on large software products often have a difficult and counterintuitive lesson to learn. They need to learn to let go of some control in order to design at scale. Left to their own devices, designers will try to control every pixel of a product, and have rationale for every piece of UI and […]
