
First, we used to have a “Registration Full” message that showed by default. The Registration Full message makes sense for races who sell out and still allow people to sign up for a waitlist, but this makes more sense for lotteries:
Second, we’ve added an email confirmation when runners join the waitlist. Also to help people remember and confirm they are on the waitlist, we have added a search on the waitlist capability that displays.
You can see other features of our Waitlist here. Other resources are listed below:
https://runsignup.blog/2012/08/07/wait-lists/
https://runsignup.blog/2013/06/04/setting-up-sell-out-races/
https://runsignup.blog/2014/12/04/syracuse-half-marathon-case-study/