First, we used to have a “Registration Full” message that showed by default. The Registration Full message makes sense for races who sell out and still allow people to sign up for a waitlist, but this makes more sense for lotteries:
Second, we’ve added an email confirmation when runners join the waitlist. Also to help people remember and confirm they are on the waitlist, we have added a search on the waitlist capability that displays.
You can see other features of our Waitlist here. Other resources are listed below: