Site icon RunSignup Blog

Payment System Updates Coming

Finance UpdateWe rolled out our new payment system a couple of months ago based on our new role as a Payment Facilitator. This brought a number of benefits to new races such as faster payments, better reporting, better refund processing, better statements to runners signing up for your race on their credit card bill, etc. But there has been a downside in terms of ease of use and on-boarding.

Over the next two weeks we will be rolling out a new version of our payment system that should address the negative feedback we have heard on the new system. The highlight is that we will have a “Quick Start” option and an “Advanced” option. NOTE: Existing customers need not do anything and can renew and add races to their existing payment accounts.

Quick Start
We will have two modes of Quick Start:

Advanced Payment Option
RunSignUp offers an Advanced Payment Option for accounts that want additional payment benefits including:

We are totally redesigning the user interface to be simpler. We will also make it simple to upgrade from the Quick Start to the Advanced.

We expect that large races will want to move to the Advanced Payments mode. We also expect to be announcing additional advantages with the Advanced Payments methodology once we roll it out and have good feedback.

Exit mobile version