Coronavirus RunSignup FAQ

We are getting many questions, and will collect the common ones here. We have several information blog posts out already: Emergency and Race Postponement Plans for Coronavirus Chargebacks Tools for Planning and Chargeback Reserves Why is RunSignup Moving So Fast? My Chargeback Reserve / Holdback does not seem to match your 20%/50% calculation? Our first […]

Why is RunSignup Moving So Fast on Coronavirus?

We’ve had many customers express surprise, concern and even anger at our steps to ensure all races have some level of chargeback reserve. Here are some answers to FAQ’s: Your Corona-report does not show a drop in registrations. Why did you change your stance this week? This is moving fast. When we first wrote about […]

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