The State of the Industry: 2022 RaceTrends Report is Here!

Our annual RaceTrends Report is here, breaking down the participation numbers and industry trends from 2022 to help you make better predictions and more successful decisions in 2023. You can access the full report below, or register for our webinar (this Thursday, 1/26) for a breakdown of the most important data points. The headline from […]

Welcome, David Drew!

We are excited to announce our newest team member, David Drew. David is joining RunSignup as a Technical Customer Service Representative. He will primarily be focused on providing support for timers using RaceDay Scoring as well as runner tracking. To welcome Drew to our team and to give him the opportunity to tell his story, […]

RunSignup.com Changes Coming

Over the next week or so, we will be releasing a new “content” website for RunSignup – info.runsignup.com. We have spent the past couple of months creating new content for the website so that customers and prospective customers can find information more easily. There are a number of new content sections, like a comprehensive list […]

RaceDay Scoring v3.3.25 is Now Available!

Feature Updates Auto-Save Timer Info Fields now will pull from RunSignup Timer Account Info. The Questions Contact Email, Results Timer Name, Results Timer URL, and Questions Contact URL will now be prefilled with the data that you have set up on your Timer Dashboard under Settings > Timer Info. You can change these values as […]

Ending Email Private Labeling Option

As we transition to Email V2, and try to maintain our free email service, we are announcing the end of Private Labeling for all emails from RunSignup. This means we are ending the ability to private label that we had introduced in 2016. Back in 2016 we added this feature to improve deliverability. Since that […]

EMail V2 Automated Emails

We are beginning to roll out Automated Emails to the next generation email system. Today, we have Price Increase and Incomplete Registration emails ready to set up. Over the coming several weeks, we will add the remaining automated emails – Registration Followup (aka Drip Campaign), Sponsors and RaceJoy. The new email system allows customers additional […]

Display Registration Dollars in Donation and Fundraising Goals

Your fundraising event can now include registration dollars in donation and fundraising goals. This is a great solution for any nonprofit event that wants to display the event’s combined revenue of registration fees + donations as the amount raised, as well as golf tournaments, stair climbs, and other P2P fundraising events that tend to have […]

RunSignup Roadshow: Thanks, Tampa!

We kicked off our 2023 RunSignup Roadshow in Tampa last week, and what a way to start! Attendees joined us at Ordinance One in New Port Richey for three hours of education and conversation over food and beverages. We are thankful to the 45 race directors and timers who registered to join us from around […]

RunSignup ’22 Recap and ’23 Kickoff

One of our Year End Wrap-up Blogs. Others include 2022 Year in Review, 2022 Availability Report, Company Strategy, TicketSignup 2022 Product Recap, RunSignup 2022 Product Recap, and TicketSignup Product Roadmap.  Taking time to reflect on the past year while also planning out the year ahead? We are too! Bob and Allison sit down to discuss company progress and placement for RunSignup, […]

PCI-DSS

Every year around this time we report on our successful annual audit demonstrating compliance to the Payment Card Industry Data Security Standard (PCI DSS).  This year is no exception, another successful audit under our belt!   If you require our PCI Attestation of Compliance document for your records, please contact RunSignup and we can provide it […]

New Unsubscribe Process for Emails

We are in the process of rolling out a new Unsubscribe process for our email marketing system to reduce unintentional unsubscribes by your email recipients. Rather than the unsubscribe link within each email taking the action directly, it now sends the recipient to a page for confirmation. There is no action events need to take […]

Welcome, Duy Nguyen & Matthew Brady

We are excited to announce our 2 newest team members, Duy Nguyen and Matthew Brady. Duy Nguyen and Matthew Brady are joining RunSignup as part of the software engineering co-op. To welcome Duy and Matthew to our team and to give them the opportunity to tell their stories, we spent time learning more about them […]

Guest Blog – Reviews as a service for the Mass Participation sports industry

Guest Blog: Alexandros Tanti, CEO & Co-founder of Racecheck My first-ever triathlon was a life-transforming experience. From a logistical and organisational perspective, everything worked like clockwork, allowing me to enjoy the race and embrace the experience fully. Crossing the finish line filled me with self-confidence and empowered me in a way I had never felt […]

Mobile Timing App v2 is Now Available!

Added the ability to mark upcoming finishers with a specified color. This could be useful for many different purposes. For example, you may want to flag the first 3 female finishers, or a wheelchair finisher, or flag participants that you are unsure about whether you read their bib number correctly. The flag color will be […]

Bayshore Opens with Over 500 Registrations Per Minute

The Bayshore Marathon in Traverse City, MI opened this morning at 9:00AM. It is a very popular race, and there were a bunch of people ready to sign up when registration opened. And many of them signed up very, very fast – 68 in under a minute, 508 in less than 2 minutes and another […]

Founders Corner – Tax Impact of R&D Expense Amortization Due to 2017 Tax Cuts and Jobs Act taking effect in 2022

Exciting title, huh? But changing R&D taxability from a simple expense to a capital investment requiring a 5 year amortization will have a profound impact on all software companies if the current law stays in place. To put a headline on it – it will cost RunSignup about $870,000 in additional federal taxes this year. […]

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