RunSignUp’s RaceJoy recently held a webinar to share information about map matters in relation to RaceJoy’s race day mobile app. Below is a summation of what was covered or you can view the recording here:
Topics covered include:
- Why Your Course Matters
- Map Adjustments
- Cell Conditions Verification
- Extra Value:
- Custom Map Markers
- Custom Cheer Points
Why Your Course Matters
Your course map is the foundation from which RaceJoy applies a great deal of its technology. RaceJoy uses the path, which is your course map, and then measures participants’ proximity to milestones on that path to issue progress alerts.
Features like Live Phone Tracking and GPS-Based Progress Alerts are highly dependent on the accuracy of your course map. You want to make sure you have an accurate course map loaded, or participants will appear that they are off course. Furthermore, the GPS progress alerts, which are typically sent out at every mile, include information like location, elapsed time, pace and estimated finish time. If the course map is inaccurate, this information will be wrong, leading to frustrated participants and spectators on race day. The goal with RaceJoy is to have a synchronized experience between what’s happening on the course and in the app.
The most important points on the course are the START and FINISH locations. The locations loaded in your course map should be at the exact actual locations at the race site. If these change, make sure they get adjusted in your map in RaceJoy. You can always call or send an email to email@example.com on race day, if you aren’t able to access a computer.
To improve the accuracy of your map, you may need to adjust the Start and Finish, and move mile markers in RaceJoy.
It is very easy to make course changes at any time all the way through race day. All you need to do is go to your race dashboard and click the Adjust Course Map button. From there, it’s a user-friendly tool to customize and correct the path and any markers by dragging and dropping necessary points. Learn more by watching this video about the Map Building Tool.
We suggest having your lead vehicles use RaceJoy so you can track them. This will allow you to quickly address any issues with participants going off-course.
Checking Your Cell Conditions
You can use the Try RaceJoy feature to test the cell conditions on your course. This feature allows you to track yourself or someone else and provides freestyle GPS tracking. Races can use Try RaceJoy to drive the course and determine any trouble spots.
If you have known weak cell areas on the course, we can apply a Poor Cell Zone graphic overlay on the map in RaceJoy to manage expectations. RaceJoy is designed to pick up the connection once the participant enters a functioning cell area.
Getting the Most Out of Your Map
Customize Your Map
You can customize your map with various markers on the course like water stops, entertainment zones, medic tents, and sponsor locations. This can be done through your RaceJoy dashboard. You can add a label for the marker, a custom description and an icon to appear for that marker. See the webinar video for a quick how to.
Custom Cheer Points
A new feature with RaceJoy is custom Cheer Points. This allows you to add gamification to your event and is a creative way to engage with participants during the race by delivering cheer messages to participants when they reach certain geographic positions on the course. Examples include sending supportive messages at known tough spots on the course, a congratulations finisher cheer or a sponsor jingle as they pass a local sponsor. You can issue RaceJoy’s pre-loaded cheers, load in your own audio file or type in a message that is then played in audio format.
See the Map Matters video on how you can add custom Cheer Points to your course.