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Ticket Event Payment Options: Set Up Later and Test Mode

When you create a Ticket Event, you can now invite someone to set up the payment account later or use test mode. This makes it simple for nonprofits to invite the appropriate point of contact in charge of finances to create a new payment account or link an existing payment account. It is also easy for any race director or timer to set up a ticketed event for a nonprofit, demo the event in test mode, and send an invite for the nonprofit to create a payment account.

There are two new tabs on Step 4. Payment in the Ticket Event Wizard: Set Up Later and Use Test Mode.

When you click Set Up Later, you can enter the first name, last name, and email address of the person responsible for setting up the ticket event’s payment account. Then click the orange Send Setup Instructions button.

The invitee will receive an email with a link to set up the payment account. If they have an existing GiveSignup/RunSignup account, they will be prompted to log in; otherwise, they will need to create an account.

The person who you invite to set up the payment account will also have limited access to your event’s financial reports, making it easy for them to view and pull financial reports but not giving them access to event settings or ticket reports. If you would like this person to have full access, you will need to add them as an event director in the Dashboard.

Use Test Mode lets you test your ticket event set up before setting up your payment account. However, you will need to set up a payment account to process ticket purchases, even if you have a free or volunteer event.

When you click Use Test Mode, click the toggle to Yes and click Save to enable test mode.

When testing the purchase path, you will notice a warning on the top of the pages and you will not be able to complete a purchase. You will need to set up a payment account if you are using You can set up the payment account yourself at any time, or invite someone else to do so using Set Up Later.

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