Webinar Recap & Recording: Coronavirus Update with Bob

Bob took some time today to give an update on the impact of COVID-19 on the endurance industry, our financial policies and chargeback response, what race directors can do, and our upcoming priorities. If you missed it, we have all the content for you here.


Additional Resources

More Webinars

Upcoming: Donation Websites and Donation Forms for 501(c)3 Nonprofits
Friday, March 26th, 4:00pm
Register Here

Recorded Webinars:
 – Coronavirus Planning and Tools (Postponement Tool info starts at ~18 minutes in)

– Transitioning to a Virtual Race

– RaceDay Results: Virtual Results

– Enanhanced Virtual Events Results: Update 1

– Virtual Events: RaceJoy Live Tracking & Cheer Sending

All RunSignup webinars can be found here: https://resources.runsignup.com/webinar-calendar/


Blogs and Explainers

Chargebacks and Coronavirus

Summary of Coronavirus Tools (as-of 3/20)

Postponement Tool Blog

No Processing Fees to Issue Refunds

Coronavirus Reserve and Payment Policy Updates

RaceJoy Tracking & Cheers for Virtual Events

Chargeback Notification to Race Director

Letter to Congress


Customer Stories and Suggestions

Creative Solutions for Postponement Tools

Community Roundup with Virtual Successes

Ann Arbor Marathon Offers Week of RaceJoy

Community Knowlege Base


Small Business Resources

We are building out a permanent location to keep resources for small businesses seeking loans and other forms of financial relief. You can find the start of that here (linked at the bottom of the coronavirus site). For now, these are great resources:

Eventbrite Financial Relief and Loan Information

America’s SBCD Booklet (California-specific, but much of the info applies nationally)

Facebook Small Business Grants

National Federation of Independent Businesses Coronavirus Resources Page

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