Sample Pre-Race Email

Race Directors are starting to use our new Email System with some great results. Below is an email that was sent using the new capability of the integrated data to send customized information to each runner. And runners and race directors love it, as you can see in the exchange on the right.

We are including the nearly full text of the email since it might spark ideas of how your race can communicate more effectively. We have italicized the fields that came from the RunSignUp database.

Happy Monday Georges 

We are 5 weeks from the 2015 Quintiles Wrightsville Beach Marathon Madness Weekend! 

For planning purposes if you would log into your account and be sure your information is correct and updated before we download all of your information:

You can go straight to this link:Edit Registration 

First Name: Georges 

Last Name: G********

Date of Birth: **/**/19**

Age: 46

Registered Event: Marathon 

T-Shirt Size: Mens XL

or if that doesn’t work, follow these steps:

Step #1 Go to and sign in (if someone signed you up for the race, you will have to contact them and sign in under their email)


Step #3 Click View/Edit Registration under the 2015 Race that you registered for

Step #4 Look over your information

  • to change your estimated finish time – go to  QUESTIONS and update your time
  • to change your T-shirt size – go to GIVEAWAY and update your size.
  • to change your college team that will go on your bib – go to QUESTIONS and type in your team how you  want it displayed

COURSE VIDEO – Please watch the new 3D Course video to get a really good visual of what the course is.  Our course is unique in that there are certain areas that repeat, it is your responsibility to know the course.  The course video is very clear and color coordinates with all the course maps.


For any questions about the course or race weekend, you can attend our Live information sessions with me on Friday March 20th at 6:30pm, Saturday March 21 at 12:00pm or Saturday March 21 at 3:00pm.  All sessions will be in the Expo Tent at Mayfaire Town Center Event Field. 


Now that the Half Marathon is Sold out and the  FULL MARATHON and RELAY have less than 15 spots left.  I am offering any of you that are currently registered, a fun promotion.  We have 50 MARATHON MADNESS GROWLERS (see attached picture).  If you use the code GROWLER5K when signing up for the 5K, you will receive a FREE Growler, a $5.00 race discount and you will be offered a 50% off fill up from Lighthouse Beer and Wine from Sunday March 22 through Saturday March 27th. 

  • Register for the 5K using the code GROWLER5K
  • Pickup your Growler at the expo during packet pickup – you will be on a list
  • You can use the code or pass it along to a friend or family member – (your friend who registered will be the one on the list)
  • This code is valid through 2/22/2015
  • Get 50% off a full growler fill up from Lighthouse Beer and Wine – valid through Saturday March 27th

If you have any questions, you are more than welcome to email me and I will get back to you as soon as I am able.  Be sure before sending a question , you read the website.  All of the race information is posted on the website.  You can also take a look at the race athlete guide here.  Send your questions now, if you send them during race week, the chances of getting a return email will less liklely

Good luck with your training.  Remember, at this  point you have done the work.  You just need to get to the start line healthy.  If you have any pains that are boarderline injuries – take a few extra days off.  It is not going to affect your fitness.  It takes 2 weeks of doing absolutely NOTHING to even begin losing fitness!  I wish you the best.

Tom Clifford

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