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We have a new How To on the Email Marketing system that is integrated into your Dashboard. Â This How To covers: – Setting Up Your SendGrid Account – Managing Your Email Settings – Sending Emails – Managing Emails – Managing Email Lists
You often hear the recommendation of “Let’s have a meeting” and “Let’s communicate more”. At RunSignUp we think meetings and communicating are a waste of time. Mark Nigro, the CTO at Bluestone Software and a very bright man, introduced me to the concept that communicating and having meetings was a waste of time. His concept […]
You can now track Twitter ad conversions like we have had for Google, Facebook and other ad conversion tracking. Conversion tracking allows you to match clicks from Twitter to actual sales that happen. Twitter Ads can be interesting as a low cost way of getting visibility for your race. To turn on conversion tracking, go […]
We have added a nice fast search capability for races with lots of fundraisers like the Semper Fi Marine Corps Marathon. Here is a screen shot – the list of people comes up similarly to Google searches and our Results searches (pretty cool): And here is what the fundraising page looks like for a fundraiser […]
You can now add manual entries for cash and checks received for multiple charities. This makes reporting easier when your race is supporting multiple charities.
We have been getting good feedback from customers that are checking in thousands of participants for their races. We added the nice custom EMail option with the barcode for each participant. Today we have made it super fast to scan and go by adding this new option to the Check-In Configuration page on RD Go. […]
RaceJoy is an open mobile platform. This follows the open approach RunSignUp has taken from the beginning. Our goal is to give runners and races plenty of choice when using RaceJoy for their race. This is probably best explained by the type of partners we will be looking to work with over the coming year. […]
We have made it easy to “RaceJoy Enable” your race on RunSignUp. Simply go to your race dashboard and select the Race Day Go menu and then the RaceJoy sub-menu. You can either point to a URL containing a digital map or upload a file. Note it will take a couple of weeks to add […]
Hopefully make it successful – which means that over the next couple of years we crack 1 Million users. Here is our plan: Introduce RaceJoy to RunSignUp races and timers. We hope that a number of them see the value in providing this service for their races and will promote the fact their race is […]
Many people are asking why we acquired RaceJoy and are integrating them with RunSignUp. The answer is quite simple. RaceJoy is Cool Technology! And lots of people are going to use GPS tracking in races in the years to come. Also, James Harris is a genius who writes great code 🙂 I guess that begs […]
With the rapid growth of RunSignUp and by adding the talents of The Race Director and RaceJoy to our offering, many people want to understand our strategy. We covered this in our presentation at RunningUSA (and our video of that presentation here). It is worth expanding on now that RaceJoy is formally a part of […]
We have a RaceJoy Promotion Toolkit that you can use to help promote RaceJoy to the runners in your race. Download the RaceJoy Promo Toolkit here.
Shared Vision of Innovation Leading to Next Generation Race Experience February 26, 2015 – Moorestown, NJ – RunSignUp, the leading industry innovator for race events, timing service providers, running stores and clubs, announces its acquisition of RaceJoy, the industry’s premium mobile and runner tracking solution. James Harris, creator of RaceJoy, will join RunSignUp to continue […]
If you are running a widget on your website, we strongly suggest that you make sure your site has an SSL certificate and the pages with RunSignUp widgets are https://mywebsite.com format – with the “s” after “http”. In fact, even sites that do not have ssl certificates are safe since the RunSignUp widget uses SSL […]
Thanks to suggestions from the Semper Fi Fund, we have made a number of improvements on the Fundraising reports. It is now easier to view fundraisers, their associated charities, where they are as a % of their goal, and so forth. Here are two screen shots that show all the columns we show, and of […]
We’ve been talking about the importance of having a mobile responsive site for a long time, and continue to see the trend towards runners finding races and registering from devices other than desktop computer. At the Yahoo Mobile Developer Conference recently, Flurry Analytics and ComScore presented that they expect Google to change their search rankings to […]
We include a registration # barcode on the confirmation page, the confirmation email and now you have the ability to include the barcode in any email you send your runners. What is the Barcode? The barcode is the registration ID number. Each person who registers for a race in RunSignUp is issued a unique registration […]
One of the best things about the new EMail system is the ability to put registrant information into each email very easily. My favorite example is sending an email a couple of days before the race. This example, shows the new ability to add the Registration Bar Code to the email. If you are using […]
We have added a new Participant Search for partners to find participants across any of their races. The new search can now be refined across certain dates. It also allows you to download a csv file of all participants across all races who meet the search criteria.
We have added several new reports for Partners to see a quick overview across all of their races. The first is reached by clicking the “View Live Dashboard” button on the top left of the Partner Dashboard. It produces a quick view report of total registrations, transaction volume and revenue share: The Top Races & […]
Race Directors are starting to use our new Email System with some great results. Below is an email that was sent using the new capability of the integrated data to send customized information to each runner. And runners and race directors love it, as you can see in the exchange on the right. We are […]
We have exposed the ability for races to take the middle name as a separate field. You can add this option by going to Miscellaneous Settings in the Dashboard as shown on the right. Below is what the form looks like with the Middle Name field. Personally (Bob Bickel writing), I am not a fan […]
Does Facebook advertising pay off? It looks like with some experimentation and refinement, the answer is a definite yes. I answered this for myself this weekend by running 3 different types of ads on Facebook and spending about $85, and we had 26 registrations for $676. A pretty good return on investment no matter how […]
We have had Bib Exchange for a while in the two basic flavors – gifting and selling. However, you could not turn on one type and turn off the other type. Thanks to a recommendation from Boilermaker, we now allow race directors the option:
RunSignUp calculates race cap availability upon credit card checkout. This can create frustration for those who are in the middle of registering to find out that they did not make the cut! The reason we do this is it is the most reliable mechanism to handle a sell out situation. There is a very accurate […]
Facebook has added the ability for a “Call to Action” button in your main front page image. You should add this now! It is super easy – you will see a button on your page “Create Call-to-Action” like the one below. The select “Sign Up” as your button label as shown on the right. Then […]
We have extended the capability of the Loyalty Program to include multiple lists and multiple registration periods. As you may recall, the Loyalty Program allows a race to open up to a select number of participants – most commonly last year’s participants. There are often several lists of people that you may open registration to […]
NOTE: We are now a Payment Facilitator. Over the next month, we will be moving to the next level of sophistication in our credit card processing and become an official Payment Facilitator (sometimes called a Payment Service Provider). This will ensure we are meeting banking and VISA and Mastercard processing rules as being an authorized intermediary […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Nite Lites Christmas 5k Case Study focuses on setting yourself apart from the competition to create a successful first-year race. View the PDF Version of the Nite Lites Christmas 5K Case […]
We will be giving a short presentation at the RunningUSA conference on Feb. 8, 2015. It is a company overview of our strategy, how customers have adopted RunSignUp and then a quick review of our 2014 accomplishments and what we have planned for the future. As an open company, we wanted to share that with […]
As we promised earlier, we are continuing to roll out improvements to the new RunSignUp Email system. We are happy to announce the following new features: Draft Emails Sent Emails Improved List Management (Edit RSU settings, and APPEND to contact list) Ability to send to multiple lists in one send Draft & Sent Email When […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Gobble Gobble Four Miler Case Study focuses on creating techniques for fundraising and engaging Sponsors. View the PDF Version of the Gobble Gobble Four Miler Case Study Overview: The Gobble Gobble […]
Update (2/26/15): You can now RaceJoy Enable your race directly from your Race Dashboard. Â Instructions are here. We just announced a partnership with RaceJoy to allow any race using RunSignUp to RaceJoy enable their race for free. Adding Runner Tracking is a great benefit to your runners and spectators and will put your race on […]
RunSignUp Partners with RaceJoy for GPS Runner Tracking Strategic Partnership for Next Generation Race Experience February 5, 2015 – Moorestown, NJ– RunSignUp, the leading industry innovator for race events, timing service providers, running stores and clubs, announces its strategic partnership with RaceJoy, the industry’s premium mobile and runner tracking solution. RunSignUp and RaceJoy have a […]
We like to fill our RunSignUp office with reminders of our Customers, and the real life races that you use our software for. We have Canvas versions of your Race Photos (if you have a very high resolution image for us, send it our way!) surrounding us, and now we have a new commemoration: a Great Customers […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Rock & Stroll Case Study focuses on supporting donations for multiple charity partners. View the PDF Version of the Rock & Stroll Case Study Overview: Rock & Stroll used RunSignUp for […]
One of the nice things about RunSignUp has been our ability to have team members sign up independently of each other. This allows each person to pay for themselves and answer custom questions for themselves, enter their own USAT number, etc. We have added a new option to force the complete team to be entered […]
The Spring Lake 5 Mile opened for the second year with us. They sold out their 12,000 slots in the first 9 hours. They opened at 5AM and has nearly 2,000 registrations in the first 6 minutes! We were monitoring our systems, and are really happy with the scalability and performance. We maintained approximately 2 […]
