Over the coming weeks we will be rolling out a new and improved payment system. Over the next year most of our customers will find it beneficial to move to this payment system.
The primary benefit is faster payments and better reporting. Once the system is rolled out we also plan on lowering the processing fees on donations to pass along some savings that we are receiving as being tied closer to the credit card network and our rapidly growing volume.
The new payment system will be a combination of our Direct Payments and Manual Payments used today. All customers will have to set up full information, but will still have the choice of daily, weekly or monthly direct deposit or to receive checks on a weekly basis if the amount due is over $200 via Bill.com as you do today.
The plan is to introduce this new payment system only to new races who do not have an existing payment option with us today initially. This step should happen this coming week of March 23rd.
As we get feedback, we will ask some select existing customers to move over and provide us feedback. We expect this to happen in the first weeks of April.
After we have solid feedback from customers, we will begin to roll customers over as they renew races. We would expect this to happen in May.
As part of our transition to being a Payment Facilitator, we will be collecting more information from each customer. This is to comply to federal and credit card network (VISA, MasterCard, AMEX) rules. We have validated our systems with a higher level of PCI security compliance to assure the secure storage of your information.
Bob, Jordan (and RSU WordPress poster) –
I’m in the midst of putting the Registration page together for the High Street Hustle – should have everything wrapped up in the next few days. https://runsignup.com/Race/OR/Salem/HighStreetHustle
Our goal is to go live with registration on April 3. Since we are expecting 2000+ entries, would High Street Hustle be a possibility for your New Payment system, or should we just stay with manual payments for this first year? So far, there have not been any transactions. There will be a donation section as well to raise money for the Salem Health Heart and Vascular Center. I will have that account information late Mon or Tues.
Let me know if you want to give us a shot. Jordan – I will be checking in with you tomorrow and Tuesday to double check a few of my settings. Loading in more sections and sponsors this afternoon evening (while March Madness games roll in the background). We have raised nearly $30K in cash sponsorship! This is gonna be big!
Thanks!
JohnG
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John Gallagher
Email: JohnG@ActiveSalem.com
Ph: 503.364.4198
Fx: 503.391.5881
Cell: 503.689.3780
Gallagher Fitness Resources
Salem’s Running and Walking Store
Web: http://www.ActiveSalem.com
Facebook: http://www.facebook.com/salemsrunningstore
Twitter: http://twitter.com/#!/SalemRunning
Thanks. Hopefully we will be live with the new processing for your race, but you will be able to switch at any time.