We have started off a major project to update all of our How To content and videos. Over the next couple of months this will expand into automated FAQ pages for race websites as well.
We have started with Runner based videos. Here is a list with the YouTube – feel free to use these on your own race websites to help answer user questions.
Runner Registration
Giveaway Management
Question Response Management
Add-On Management
Resend the Confirmation Email
Transfer to Another Runner
Transfer to Another Event
Request a Refund
View/Edit a Registration
Redeem a Coupon Code
Consolidate Accounts
View/Sign the Waiver
Defer/Claim a Deferral
Correct a Typo in My Information