Yes, we are growing again! The ideal candidate is a timer who wants to come in from the cold to help customers use our The Race Director, RaceJoy and RunSignUp offerings – working on weekends and have a couple of days off during the week. We are looking for another person on our team who is a […]
Any race can now easily offer advanced course tracking, GPS-based progress alerts and cheer sending with three simple steps through RaceJoy’s website. RaceJoy’s basic option is free to the race – participants and spectators pay a minor 99 cents per race in-app fee. Its no wonder we have a flood of races getting their events […]
We have added the capability to direct Referrals to your own URL. To get the referral codes to work, you will need to check for a GET parameter of “raceRefCode” in your site’s URL. Then, when outputting the widget code, you will need to add raceRefCode=<CODE> to the RunSignUp URL.
As part of our Referrals 2.0 release, we have made major improvements to allow participants to share with their friends. This is enhanced when you provide incentives for participants to share, and coupons for their friends. The enhanced sharing can be customized by going to the Promotion -> Social Sharing page. You can create dynamic custom […]
With the release of Referrals 2.0, there is an opportunity to send reminders to participants to share with their friends. The integrated RunSignUp Email system is perfect for this, since emails are generated right from the database. So you can add Placeholders to customize the email to each registrant. In this case, you will want […]
As part of the Referrals 2.0 release, participants can now receive an automatic coupon to share with their friends and family to encourage word of mouth marketing for your race. First, set up the Referral Tracking Set this up in the Dashboard under Promotion -> Referral Tracking -> Automated Coupons. Before you set this up, […]
As part of our big Referrals 2.0 release, you can now set up automated refunds as a reward to participants who refer others. Referrals can be turned on to automatically generate a special URL with a special referral code each time someone registers. The URL looks like: https://test.runsignup.com/MoorestownTurkeyTrot?raceRefCode=HWITKUho. When a participant shares this link with […]
These are awesome releases! RSU is crushing it in 2016! Facebook sharing and Refund Referrals have the ability to have a BIG impact on our business and we’re really excited to test them out. We also like the idea of arming the participant with a Coupon Code to try and get their friends to sign up. We already […]
There is now an option to automatically create pages for all the races in your Partner Website. This means as you add and change races, you do not need to do any changes to your website. They automatically appear in your Upcoming Races Calendar and when people click on the links in the calendar they […]
We have added a new report for Partners with Race Series that offer the same products across many races. It provides a consolidated view for all Add-On orders. This is a follow-on to our Store Reports, but designed especially for Add-Ons. The URun races series like BlackLight Run and Bubble Run is offering an option […]
We have expanded the ability to do Team Imports with the following features: Team Default Event Gender Restrictions Age Restrictions Team Joining Password Bib Numbers Note the fields that can be imported. For example since the team type is specified in the CSV, different team types can be imported in the same CSV.
You can now create your own Placeholders which will be dynamically updated on your Partner Website whenever you make a change on the setup. Placeholders can be defined on the Partner Website -> SetUp page: Then you can use the placeholder tag, such as %standardPrice% anywhere on your website in content areas. This means if you […]
Bringing Innovation to the Race Experience Race Day Events, an event production company, is offering RaceJoy’s GPS course tracking and cheers for participants and spectators at 11 key running and triathlon races in the Wisconsin area in 2016. RaceJoy is a mobile application for running, cycling and triathlon events offering innovative race day features like […]
In spite of our name, we are starting to make major progress with Cycling races. A number of large cycling events have moved to RunSignUp because of our strong and flexible registration platform, free promotional tools, and excellent integration with scoring software. These are fun events, like the 3,000+ riders who come out for the Tour […]
We have released the Results Kiosk App on the Web. There are also versions available in the Apple and Android stores. Make sure to watch for updates and download them. This is a multi-platform App – meaning it runs as a native Apple, Android or Web application (http://results.runsignup.com). So you can mix and match Tablets […]
We have simplified the initial Charity Management page to be a list of Charities where you can Add, Edit, and Delete. We used to list them all, which was difficult to manage if there were a number of charities as in the example below.
There is now an option to set a maximum number of participants per transaction. It is in the Race -> Race Page – > Misc Settings.
To have a race loaded into RaceJoy, races need to submit an electronic course map in GPX or KML format so that RaceJoy’s system can create an interactive race course for the event. These maps are then used to track race participants and to provide GPS Progress Alerts at every mile. The alerts sent are […]
If you are one of the 500 timers who uses The Race Director 2015, you are going to be receiving an old fashioned letter in the mail soon. It will be your reminder to upgrade and purchase support for the new 2016 PC version. Here is Roger getting ready to head off to the Post Office! The […]
You can now set up your Description as well as your Keywords for Partner Websites. These are both useful mechanisms for improving your Search Engine Optimization. The setup is in your Partner Dashboard under Website -> Setup. You can put a number of keywords, but the more keywords, the lower value Google will place on […]
Captain Obvious says Mobile is important for races. In comparing the start of 2016 with the start of 2015, the numbers for Mobile access are up 20% and purchasing they are up 50%: We have been tracking the increase in the Mobile transactions over the past few months as we made a number of enhancements […]
Most people do not understand technology, which is fine. The problem is that many people translate that into not valuing technology or the complexity behind the many simple uses of the web and mobile apps they see every day. This winds up being a risk for race directors when it comes to evaluating registration systems. […]
It upsets me when I see companies in our industry making stupid moves. We should be collaborating to work together with open platforms and solving customer needs – not doing stupid, unproductive stuff… I was reading an article on the Dow-duPont merger this past weekend in the Philadelphia Inquirer and came across this quote that […]
We have added the ability to collect Social Security Number, Drivers License and Passport as highly secure options to race registration. This was done at the request of a race held on a military base, but may be useful for other purposes as well (such as border crossing races that might require Passport numbers). The […]
We now give Corporate Team Captains the ability to buy additional entries for the race. The cost is the same set for that team type in the Corporate Team setup. This is a new option that is enabled in the Corporate Team Pre-Paid Package dashboard setup: You can also set up packages with defined # […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Solano Turkey Trot Case Study focuses on the benefits of easy access sharing, and changing race day registration. View the PDF Version of the Solano Turkey Trot Case Study […]
Corporate Team races (races where companies are paying for race registration in various ways) can now enable the purchase of store items to be paid by invoice. This is useful for store items that Corporate Team Captains might be purchasing like Tent Rental. Turn this capability on in the Corporate Team Setup: This means that […]
We now give races a way to turn off the ability to order an Add-On if the Waiver is not signed. The example is when the Add-On allows a runner have the bib sent to them, but they have not signed the waiver. This makes sure that the participant signs the waiver during the Check-In […]
You can now easily add an Email Subscribe form to your RunSignUp Race or Club Website as well as your own website with a widget. This is nice to put at the top of your Race Info page if race registration is not open so you can let them know when the race opens. For […]
We have added a new access level of partners who want to give some of their staff access to gift certificate information, but restrict any other financial access. It is in the Partner Dashboard under Account -> Partner Access.
I went to The Big Short movie last night. I consider myself an amateur economics student of that time period and have read all the books – The Big Short, Too Big To Fail, and the ones by Geitner, Bernanke and Paulson. I found the network effects of financial leverage when things go bad to […]
Race Directors can now make refunds to group members who joined a team before the group size discount was met. This is a powerful extension to our Group Pricing, so group members are not waiting on each other to sign up for the race. For example, Groups can have a $5 discount per team member […]
You can now set a registration fee for Fundraisers, but automatically refund part or all of it once they meet a certain goal. For example you may have a registration fee of $100, but do an automatic refund of $100 once the fundraiser collects over $500. The setup for this is done on a per […]
Everyone loves a sale, so what better way to start off the New Year than offer a 20% discount on RaceJoy’s buyout prices, now until March 31, 2016. This promotional price makes advanced runner tracking affordable for any race. Races who purchase the RaceJoy buyout deliver a cutting edge race experience to participants and spectators […]
Microsoft is ending support for Internet Explorer 8, 9 and 10 next week. We will likely be following suit later this year for all race director and partner interfaces, but will have to continue to provide some support for the interfaces runners see for some time. https://www.microsoft.com/…/WindowsForBus…/End-of-IE-support.
We have added a table of information under the RaceJoy Usage menu option to show how much has been paid in RaceJoy Buyout with Processing fees.
Corporate Team Captains sometimes have a tough time remembering how to login to manage their Corporate Teams. We have added a new button on the Corporate Team page for quick login, and have added a widget for races with their own websites.
Quarter One Discount, Self-Serve Administration and Registration Platform Integration RaceJoy, the leading real-time runner tracking solution for road race events, announces its efforts to grow RaceJoy’s availability at races across the United States. Initiatives include a first quarter 20% discount for its buyout option, self-serve administration for race organizers, and registration platform integration. RaceJoy offers […]
We have added an announced screen to show live scoring of Cross Country Results in The Race Director 2016.
We have started off a major project to update all of our How To content and videos. Over the next couple of months this will expand into automated FAQ pages for race websites as well. We have started with Runner based videos. Here is a list with the YouTube – feel free to use these […]
We’ve made a small change to make it simpler for people signing up multiple participants for a group or team. After the first person signing up creates and selects an existing team or group to join, when they add participants to the same event and add them to a team, it now auto-selects the team […]