For races that have refunds enabled, we have now made it simpler for participants to find and self-serve themselves. On all RunSignUp Race Websites, we have the refund policy as a top level page (you can change this in the layout tool). If refunds are enabled, there is a nice big button to click. This is done automatically – nothing for you to set up.
The same refund button appears on participant self management as well.
More self-serve means easier races to manage.
