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We are in the process of rolling out a number of updates for the RaceDay SignUp App. As of this writing, 0.1.12 is available on Android, 0.1.11 is available on iOS (Apple has a slower release cycle). 0.1.13 should be available by the weekend of Oct. 8. Here are the updates in each version: 0.1.11 (iOS […]
We have added an option to Referral Refunds to make sure that runners can receive up to a full refund of their registration fee, but not dip into any merchandise sales. It is an option in the setup of each reward type:
When clubs move over to RunSignUp, they can import their members, including multi-person or family memberships. When new members are imported into RunSignUp, they need to “Claim” their account – so that it is matched up with a real userID in the system. Imported multi-person memberships now get set up as sub-accounts of the primary […]
RunSignUp is changing RaceJoy’s business model to offer a “free only” experience for participants and spectators. Previously, race events were able to either purchase the buyout option or choose a consumer model where the participant and spectator paid an in-app upgrade fee of 99 cents for RaceJoy’s features. Key user features include continuous live tracking, […]
By default, when a person to person transfer is completed, RunSignUp will put the new registrant on the same team as the original registrant. This was causing an issue for transfers that were initiated after the team joining-end date had passed, even if the participant management cut-off date was in the future. We have updated […]
We added the ability to make a simple donation on the checkout page last year, and we have had a lot of races use this to great success. We are now enabling both a regular donation page as well as checkout page donation. This is configured in the Charity setup page:
With over 200 Turkey Trots open on RunSignUp, we have a pop-up to make sure people are signing up for the right Turkey Trot. We have introduced the ability to not display the pop-up by using one of the custom URL’s that you set in your dashboard: Now, when you direct participants to this page […]
We have added Google Tag Manager support to our long list of ad a analytic tracking mechanisms. Google Tag Manager lets you launch new tags any time with a few clicks, so you never miss a measurement or marketing opportunity, and is being used more frequently by race management companies who are fully utilizing web analytics.
We have added an option to search referrals across all events.
We were not automatically sending a notifications to users when they paid their invoices if they were not logged in. This is now fixed.
When a Race Director manually transfers a participant’s event through the back end the USAT Membership or One Day information now also carry over to the view of the registration if the USAT Event ID is the same for the events.
For races that have refunds enabled, we have now made it simpler for participants to find and self-serve themselves. On all RunSignUp Race Websites, we have the refund policy as a top level page (you can change this in the layout tool). If refunds are enabled, there is a nice big button to click. This […]
Some races want to send birthday cards or emails to repeat participants (that will be an automated email someday :-)). So we have added Date of Birth to the Repeat Participant report and CSV download.
We have added a Total below the registrations per day graph. This graph is under the Participants -> Graphs -> Registrations per Day page option.
Data is now recorded for the following participant management changes: Waiver Signed USAT Waiver Signed Refund Request Event Transfer Participant to Participant Refund Transfer Participant to Participant Gift Transfer Race Transfer Deferral Giveaway Update Addon Change Custom Question Change Corral Change Transfer Edit Races can find this report here: Partners can find the report here […]
We already introduced pricing based on participant count on a per-event basis. For example the 5K is $5 for the first 25 people and $10 for the next 25 and then $25. We have expanded this to Race based as well. This aggregates the total number of people across all events. This is configured by […]
We have updated the RaceDay SignUp Kiosk App with the following fixes and features: SignUp Kiosk App Only Mode. The setting under Kiosk Mode has been updated to turn off registration except in the Kiosk App. This is on RD Go > Race Day Registration > Kiosk Mode as an option. Fixed Bug when Signed […]
We have added the capability to customize the header of the system emails, such as Confirmation Emails. For example: You can use your own race website banner by simply clicking the option: Or you can set the new banner in the Race > Notifications > Email Customization page. The banner must be at least 800 […]
We are very excited to share that our first version of RaceJoy’s Race Day Monitoring system is now available for race organizers who offer RaceJoy’s live tracking! Organizers can track runners/cyclists and the race operations team live from a web console and have immediate access to information to help them manage race operations and respond […]
Next up in our Endurance Event Education Webinar Series: RaceDay Photos with RunSignUp founder Bob Bickel. Date: Wednesday, September 28th Time: 2:00pm EST (11:00am PST) The new, free RaceDay Photo Platform makes photos affordable for races of all sizes. Topics of the Webinar will include: Upload any number of photos, from any number of locations […]
We have added “anchors” to the Volunteer page that the public sees, and then created an easy way to link to them from the Race Dashboard: Clicking on this in the dashboard will send you to the Race Website Volunteer Page: with a URL that you can use to copy and paste and send […]
Twice a year, we get much of our team together for a sales meeting to talk about the previous 6 months and discuss the strategic direction of RunSignUp. Our fall 2016 meeting starts tomorrow (Tuesday, 9/20) in Richmond, VA! For the second time, we will use Facebook Live to share Bob Bickel’s opening review of the […]
Google recently announced that they “will be removing support for packaged and hosted apps from Chrome on Windows, Mac, and Linux.” We will be removing the RunSignUp CheckIn Chrome App from the Chrome Store by the end of September, 2016. Note the web version of this app will continue to be available. The new RaceDay […]
You will need the dongle that goes from headphone jack to lightning connector.
RaceDay Photos is now tightly integrated with SmugMug. This makes it simple for photographers who regularly use SmugMug to easily import their photos into RaceDay Photos and make them available as part of the integrated RaceDay Results and Race Website. This is an overview of the RaceDay Photo architecture and capabilities. Not all capabilities are available […]
We have added an audit trail to track who made changes to a Fundraiser Page. This is useful for customer support and for managing when multiple people may have access to editing a team fundraising page.
Partners with multiple races and over 5,000 participants per year have access to a Demographic Report. We have added the ability to download this into a CSV.
We previously had the same email notification go to the club member and copied to the club officers (if they wanted) whether a member joined for the first time or renewed. We have added a new Notification for Renewals. You can customize this in the Club Dashboard – just search Notifications.
We fixed a bug where the totals for Fundraising Teams was not the same on these two pages. It is now fixed. For example, all views show the Lehrer Family at $1,130.
We did the first Market Analysis last September, and a second one in March. We will continue to do this every 6 months and try to make it better with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of our own internal market evaluation processes, […]
RaceJoy is rolling out split pace alerts for those using GPS-based progress alerts. RaceJoy’s progress alerts are typically issued at every mile for running and walking events and every five to 10 miles for cycling and longer distance events. The alerts include information like location, elapsed time, overall average pace, estimated finish time, and now, […]
We have been doing a lot of infrastructure improvements over the past couple of months as a part of our PCI Level 1 Certification. That is the highest level and requires extra measures of auditing and security and scanning, including a week onsite visit by a Qualified Security Assessor. Unfortunately most of that is stuff […]
While some races want to have a separate definition for Teams and Fundraising Teams, there is also a need to align these so they are essentially the same. This has an advantage in that a team can be created or joined on the first step of registration rather than waiting until the Fundraising step. To […]
Not exactly the iPhone 7, but we have added a check to make sure your individual quantities do not exceed the total inventory available as shown in this screenshot:
We’ve had feedback that some races do not like the term “Giveaway”. You now have an option for setting the name so it appears on the Menu as well as the Page. The setting is under Participant Management: Participants will see this in their Participant Management page:
We have released a new version of the Race Day SignUp Kiosk App on Apple, Android and Web. This contains mostly minor improvements such as: Occasional blank screen on iOS – caused by a bug in Ionic and fixed with a delay on hiding the keyboard Private Races now show if enabled If the race […]
