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We have added an option to Referral Refunds to make sure that runners can receive up to a full refund of their registration fee, but not dip into any merchandise sales. It is an option in the setup of each reward type:
When clubs move over to RunSignUp, they can import their members, including multi-person or family memberships. When new members are imported into RunSignUp, they need to “Claim” their account – so that it is matched up with a real userID in the system. Imported multi-person memberships now get set up as sub-accounts of the primary […]
RunSignUp is changing RaceJoy’s business model to offer a “free only” experience for participants and spectators. Previously, race events were able to either purchase the buyout option or choose a consumer model where the participant and spectator paid an in-app upgrade fee of 99 cents for RaceJoy’s features. Key user features include continuous live tracking, […]
