Want to Catch Up?

Looking to catch up with someone from the GiveSignup | RunSignup team? Whether you’re a long-standing loyal customer or just looking to have some questions answered, we’d love to hear from you!

Meet us In-Person!

We have a few upcoming conferences that we expect to attend in the coming months. Are you going? We’d love to meet you there.

If you’ll be at any of those events, or just live in the area and want to meet us in person, email us and let us know!

GiveSignup | RunSignup Conference

Want maximum facetime? The GiveSignup | RunSignup Symposium in Orlando, FL, will have unlimited opportunities for you to get hands-on training and ask questions directly to our team.

Register before 11:59pm on 11/1 to save $80 on registration!


Talk to a Sales Rep!

New to the platform more and looking for more details or a demo of one of the GiveSignup | RunSignup platform? Request a demo or consultation with one of our sales reps.


Email Us!

Need help now?

info@runsignup.com is your go-to email address. The Support email is monitored 7 days a week and is usually your fastest response if you have a time-sensitive question. Remember: the more information you include (like your name, a link to your race, and what you are having trouble with), the faster and easier the support team can help you.

Some events may also have an assigned Account Manager. In that case, your account manager is your main point of contact – but also remember that info@ can sometimes help you more promptly on weekends and evenings.


Watch Listen, and Read!

If you’re more interested in digging in yourself, you can hear our voices (or read our words) from your home anytime.

  • Our YouTube Channel includes on-demand versions of every webinar, virtual symposium, and crash course for every feature, product, and challenge. Like our channel for all the latest content!
  • Listen and subscribe to the Fundraising Events Podcast for insightful and inspiring conversations between Bryan Jenkins and influencers in the world of fundraising events.
  • Visit Support for written, visual, and video how-to’s to help with virtually every setting and option on the platform.


Join the Conversation!

Join our Facebook Groups hosted by us or one of our partners for real-time, in-depth conversations and problem-solving with your peers.

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