SOS Alerts Now Available in RaceJoy

Participant Emergency Alerts for Race Day Operations We are very excited to announce the launch of RaceJoy’s new SOS participant emergency alert feature. GiveSignup | RunSignup’s race day mobile app, RaceJoy, offers live participant tracking and spectator engagement while empowering  race organizers with the ability to monitor and communicate directly with participants during event hours. […]

2022 Winter Symposium: Preliminary Agenda

Our 2022 (In-Person!) Winter Symposium is coming up in January, and we wanted to give you a little taste of what to expect before the price increases on 11/1/2021 (at 11:59pm). Education, Education, Education. Our primary goal is for every attendee to head home with new, actionable knowledge regardless of whether you are a first-time […]

Now Hiring: Sales Representative

GiveSignup is seeking a Sales Representative to join our team!  This position has the opportunity to be based in Richmond, VA, Moorestown, NJ, or remote. This is a great opportunity for a talented and passionate individual who wants to help non-profits increase engagement and raise money for their causes.  GiveSignup | RunSignup is a product-driven […]

Q3 RaceTrends Update

We release an annual RaceTrends Report each winter to provide a thorough assessment of the state of the endurance and fundraising events industry. This year, as event organizers adapt to new conditions, we are pulling a few key metrics each quarter to better evaluate the recovery of the industry. The Data The data used for […]

GiveSignup | RunSignup Is Awarding $50K in Grants on GivingTuesday to Celebrate Nonprofits

Year-end is upon us! As nonprofits are busy planning out their year-end fundraising campaigns, GivingTuesday is undoubtedly top of mind for these organizations. If you’re unfamiliar with this prestigious charitable giving day, GivingTuesday has been coined as “a global generosity movement unleashing the power of radical generosity.” Similar to big shopping days for the retail […]

Webinar Recap: How to Host an Unforgettable Turkey Trot

Believe it or not, Turkey Trot season is coming up again! Whether you’re re-upping a legacy event or building a new community tradition, there’s no better way to build goodwill than a celebratory, family-oriented run/walk. As you build out your Turkey Trot Checklist, we’re here with tips and tricks to ensure better pre-race contingency planning, […]

What’s Happening with Turkey Trots?

Thanksgiving Day is traditionally the largest running day of the year, with more 1.2 million runners registering for events in pre-pandemic years. In 2020, the day took a big hit as large scale events stepped back to virtual-only, family travel was reduced, and a late surge of COVID-19 forced the last minute cancellation of even […]

New Series for Onboarding Timer Staff

Helping you with your new crew! Many timing businesses have hired new staff to support the resurgence of on-site events. To support our timers need for onboarding new resources, we are launching an education series to help train new timers and supportive staff on the basics of the industry and timing. Sessions will provide an introduction to […]

A Guide to Discounts for Your Event

Money talks. Offering a discount to your event can be a significant motivator to get curious onlookers over the hump and turn them into participants. But it’s important to be strategic about your discounts and ensure you don’t undersell the value you provide. The three main tenets: Keep it simple. Don’t make people do complex […]

Single Sign On Across All Sites

We are excited to announce Single Sign On (SSO) for GiveSignup.org, RunSignup.com, and the rest of our platform’s sites including: TriSignup.com BikeSignup.com AdventureSignup.com SkiSignup.com PaddleSignup.com GiveSignup | RunSignup continues to invest heavily in key platform features, like financials and payments, free email marketing, free websites, and more. At the same time, many of our nonprofit […]

Welcome, Kristian!

Join us in welcoming Kristian Decker, the newest addition to the development organization taking on a technical leadership role in DevOps. Regular followers of our blog have seen all of the great engineering talent that has joined the company this year. Kristian’s role in DevOps will enable our team to reach their maximize efficiency while […]

Giving Tuesday Product Roadmap

Our mission at GiveSignup | RunSignup is to build great technology that helps our nonprofit and endurance customers engage and activate supporters to raise money and grow communities. In addition to helping your organization with fundraising events, GiveSignup also helps nonprofits grow and streamline year-round giving with a suite of donation and standalone fundraising features. […]

EMail Marketing V2 Plans

We are working on a new generation of Email Marketing for our GiveSignup | RunSignup customers. We have customers currently sending over 30 Million emails per month for free on our platform, and we want to make a significant step forward in what we are providing in our free platform. Our goal is to provide […]

Pre-Answer Participant Questions with a Race FAQ

Dive into any online forum for race directors, like the RD Hub on Facebook, and there’s one line of discussion you’ll always find: frustration with participants who ask the same questions over and over again. Better website content can eliminate emails – and make it easier to copy/paste answers and links for questions that do […]

Webinar Recap: How to Host a Successful Race this Fall

Race directors everywhere are adjusting their protocols to meet local guidelines and ensure runners are safe. While there’s no “one-size-fits-all” version of what you should do, there are lessons to be learned from every event director who successfully navigates new procedures. In this webinar, GiveSignup | Sales Lead Bryan Jenkins was joined by Clint McCormick, […]

Bird App Coaching Platform Integrates with GiveSignup | RunSignup

Guest Blog by Ann Conway, CEO of Bird. Bird has built an integration with RunSignup so participants can join a training program during race registration. There are a million running apps and training plans out there, but we know that runners aren’t looking for more data, they need motivation, accountability and support when training for […]

2022 Winter Symposium: Early Bird Registration is Open!

Like all of you, we have missed the creativity and energy that comes from in-person events, and we’re excited that our Early Bird registration for our in-person 2022 Winter Symposium is now open. Why join us? We focus on high quality educational sessions, hands-on technology training, and networking with peers from across the endurance and […]

Bibs & Chips in RaceDay Scoring

Timer Tip Tuesday Timers using RaceDay Scoring should check out this short training session on how to set up BibChip files in RaceDay Scoring. GiveSignup l RunSignup’s Crisp McDonald walks through the basics and provides a product demo exploring the potential issues when things are not set up correctly. This is an especially helpful Timer […]

Eventbrite Q2 2021 Report

We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]

RaceJoy: New Alternate Event Setup

For RaceJoy Certified Timers RaceJoy has introduced a new method for Certified Timers to set up courses in RaceJoy to coincide with the automated registration integration now being applied in RaceJoy. The training video below covers how to complete the alternate event processing where timers are able to apply a single map upload to multiple […]

WorldPay Transaction Processing is Down

Good news – it looks like WorldPay is processing transactions again as of 10:38 AM. Fortunately, only about 18 people were frustrated in their attempt to sign up for an event or make a donation. We will be contacting them directly in the next hour. We will update this blog as the status changes. Our […]

RFID and RaceDay Scoring

Timer Training with Aaron Crosby RFID timers are invited to watch this informative webinar on how to use RaceDay Scoring with RFID Race Timing Systems timing equipment. GiveSignup l RunSignup’s Matt Avery along with special guest Aaron Crosby, with The Race Time, provide an overview of how to integrate the two technologies. The focus of […]

Endurance Event Highlights from the Summer Virtual Symposium

If you want catch up on all the sessions from last week’s Virtual Symposium, it’s not too late to do that. But we also wanted to take a minute to dive a little deeper into the key takeaways from a few of our favorite sessions focused on endurance events. The main message: it’s time to […]

GA, KS, LA, MI, MS, TN Pass Marketplace Facilitator Sales Tax Laws: Action Required for Nonprofits

Recently we reported that Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace sellers. While researching the change in the Florida […]

2021 Virtual Summer Symposium Wrap-Up

We wrapped up our 2021 Virtual Summer Symposium on Thursday. While we’re looking forward to getting back in-person, it was great to connect with customers online! If you missed out, it’s not too late to catch up. We recorded all sessions, and you can access the recordings, presentation slides, and follow-up links below. Highlights of […]

Welcome, Kristina!

We are excited to announce that Kristina German has joined the GiveSignup | RunSignup team as our first Human Resource Manager. Kristina will be responsible for recruiting, on-boarding, training, compensation and benefits and other important HR related initiatives for our company including a diversity, equity and Inclusion program. She will work from our Moorestown, NJ office but will spend […]

RaceDay Scoring Tips & Tricks

Timers using RaceDay Scoring should check out this training provided by GiveSignup l RunSignup’s Crisp McDonald. Crisp covers ways in which you can get the most out of RaceDay Scoring and ensure proper setup. Help your race go smoothly by taking advantage of this product training before race day! Specific Topics Covered Include: Importing a […]

Payment Account Reporting: Add-ons and Store Items

We’ve added 2 new line items to the payment account report’s funds transfer reconciliation report. There are now 2 breakdown items under transactions that allow you to export a report of add-ons and a report of store items across all of your races per funds transfer. You can view this report when you navigate to […]

Florida Passes Marketplace Facilitator Sales Tax Law: Action Required for Nonprofits and Events Charging for Spectators

IMPORTANT: Action Required for Nonprofits and for Events Charging for Spectators Recently Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace […]

Q2 2021 GiveSignup | RunSignup Report

Q2 marks the quarter where our business and our customer’s business returned to growth. Vaccination rates going up, cases, hospitalizations and deaths going down dramatically caused states to open up. As we had been expecting, that is great news for live events. The cover photo above is from the Scott Coffee Run. We wrote about […]

MYLAPS Mock Race Powered by RunSignup

Below is a recorded webinar demonstrating the use of MYLAPS timing equipment in conjunction with RunSignup’s registration and RaceDay tools. Topics covered range from how to set up a race using RunSignup’s registration and RaceDay Scoring to tools used on race day such as participant check-in, timing and results. This is a great session for […]

RaceDay Scoring for Cross Country Events

We are very excited about the latest release of RaceDay Scoring for Cross Country events. This release deploys features and functionality that address the rules and situations that are unique to cross country events combined with comprehensive team and individual participant scoring and results posting capabilities. Also included in this release is the integration with […]

Summer Symposium Timer Tracks

Timer-Specific Opportunities: July 20-22, 2021 GiveSignup l RunSignup’s 2021 virtual summer symposium offers many opportunities for industry timers to get information about the industry, business practices, and in-depth product training. In addition, timers can become certified in RaceJoy and/or RaceDay Scoring. Here is a recap of the sessions timers will find most relevant to their […]

Welcome Summer Interns 2021!

Welcome Summer Interns 2021 This year, we are welcoming eight interns from across the country who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience […]

RaceDay Scoring for Teams: Training Series for Timers

Version 3.0 Overview l Relay Teams l Aggregate Teams Timers are invited to get up to speed on the new 3.0 TEAM release of RaceDay Scoring by watching the series of timer training webinars below. Topics include a general overview of version 3.0, Relay Teams, and Aggregate Team scoring. RunSignup’s Matt Avery walks through how […]

Ending Simple Private Email Option, and sunsetting some referral tracking codes

We will be removing the feature to have simple private email labeling that uses your “Reply to” address as your “From” address since Google has recently begun blocking all emails set up this way to Gmail accounts. We had introduced this simplified version years ago, but with the increased security scrutiny Gmail has ended support […]

0-60 for the Endurance and Nonprofit Event Community

It seemed like the whole country went from 60 mph to 0 in March, 2020 for our endurance and nonprofit customers putting on events. Here we are in early June, 2021 and it feels like we are going from 0 back to 60! One of the simple charts we have is showing the total $ […]

RaceDay Scoring v3.0 for Relays

Timer Training Session Timers are invited to get up to speed on the scoring relay events with new release of RaceDay Scoring by watching the recorded Webinar below. RunSignup’s Matt Avery walks through how to setup RaceDay Scoring for relays and provides important tips along the way. Timers can set up one-on-one training for additional […]

Observations from a Post Pandemic Race

The Scott Coffee Run was this past weekend. As followers of us know, this was the race that inspired the creation of RunSignup in 2010. Bob is a race director for the race and saw the need for better technology at races. We wanted to share our observations from a “post pandemic” race. Fun It […]

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