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Guest Blog by Ann Conway, CEO of Bird. Bird has built an integration with RunSignup so participants can join a training program during race registration. There are a million running apps and training plans out there, but we know that runners aren’t looking for more data, they need motivation, accountability and support when training for […]
Like all of you, we have missed the creativity and energy that comes from in-person events, and we’re excited that our Early Bird registration for our in-person 2022 Winter Symposium is now open. Why join us? We focus on high quality educational sessions, hands-on technology training, and networking with peers from across the endurance and […]
This is not a panic blog. This is a calm, reminder blog: Yes, there is still some uncertainty going into the fall. But it’s OK! You’re ready for this. You’ve got this. As we see some changes in behavior and requirements around spikes of the Delta variant of COVID-19, we’re getting a lot of questions […]
Timer Tip Tuesday Timers using RaceDay Scoring should check out this short training session on how to set up BibChip files in RaceDay Scoring. GiveSignup l RunSignup’s Crisp McDonald walks through the basics and provides a product demo exploring the potential issues when things are not set up correctly. This is an especially helpful Timer […]
We welcome Neveo Harrison to the GiveSignup|RunSignup development team! Neveo was raised in Colorado Springs and made his way to the New Jersey Institute of Technology where he earned a B.S. in Computer Science and played basketball. From there he built his career at companies like Johnson & Johnson, Microsoft and a few early start-ups. […]
We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]
For RaceJoy Certified Timers RaceJoy has introduced a new method for Certified Timers to set up courses in RaceJoy to coincide with the automated registration integration now being applied in RaceJoy. The training video below covers how to complete the alternate event processing where timers are able to apply a single map upload to multiple […]
Good news – it looks like WorldPay is processing transactions again as of 10:38 AM. Fortunately, only about 18 people were frustrated in their attempt to sign up for an event or make a donation. We will be contacting them directly in the next hour. We will update this blog as the status changes. Our […]
Timer Training with Aaron Crosby RFID timers are invited to watch this informative webinar on how to use RaceDay Scoring with RFID Race Timing Systems timing equipment. GiveSignup l RunSignup’s Matt Avery along with special guest Aaron Crosby, with The Race Time, provide an overview of how to integrate the two technologies. The focus of […]
If you want catch up on all the sessions from last week’s Virtual Symposium, it’s not too late to do that. But we also wanted to take a minute to dive a little deeper into the key takeaways from a few of our favorite sessions focused on endurance events. The main message: it’s time to […]
Recently we reported that Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace sellers. While researching the change in the Florida […]
We wrapped up our 2021 Virtual Summer Symposium on Thursday. While we’re looking forward to getting back in-person, it was great to connect with customers online! If you missed out, it’s not too late to catch up. We recorded all sessions, and you can access the recordings, presentation slides, and follow-up links below. Highlights of […]
We are excited to announce that Kristina German has joined the GiveSignup | RunSignup team as our first Human Resource Manager. Kristina will be responsible for recruiting, on-boarding, training, compensation and benefits and other important HR related initiatives for our company including a diversity, equity and Inclusion program. She will work from our Moorestown, NJ office but will spend […]
Timers using RaceDay Scoring should check out this training provided by GiveSignup l RunSignup’s Crisp McDonald. Crisp covers ways in which you can get the most out of RaceDay Scoring and ensure proper setup. Help your race go smoothly by taking advantage of this product training before race day! Specific Topics Covered Include: Importing a […]
We’ve added 2 new line items to the payment account report’s funds transfer reconciliation report. There are now 2 breakdown items under transactions that allow you to export a report of add-ons and a report of store items across all of your races per funds transfer. You can view this report when you navigate to […]
IMPORTANT: Action Required for Nonprofits and for Events Charging for Spectators Recently Florida joined most other states that charge sales tax and passed a Marketplace Facilitator Law. Marketplace Facilitator laws shift the responsibility from Marketplace Sellers (Event Organizers) to Marketplace Facilitators like GiveSignup | RunSignup to collect and remit sales tax on behalf of Marketplace […]
We release an annual RaceTrends Report each winter to provide a thorough assessment of the state of the endurance and fundraising events industry. This year, as event organizers adapt to new conditions, we are pulling a few key metrics mid-year to provide a real-time look at what we are seeing. Just want the highlights? You […]
Q2 marks the quarter where our business and our customer’s business returned to growth. Vaccination rates going up, cases, hospitalizations and deaths going down dramatically caused states to open up. As we had been expecting, that is great news for live events. The cover photo above is from the Scott Coffee Run. We wrote about […]
Below is a recorded webinar demonstrating the use of MYLAPS timing equipment in conjunction with RunSignup’s registration and RaceDay tools. Topics covered range from how to set up a race using RunSignup’s registration and RaceDay Scoring to tools used on race day such as participant check-in, timing and results. This is a great session for […]
Unfortunately, our 5 year, 9 month and 1 day of 100% uptime with zero time down even for maintenance of the GiveSignup | RunSignup system came to an end at 4:16 Eastern time on June 28, 2021. It lasted for 4 minutes before we were fully operational again. The last time the system was unavailable […]
We are very excited about the latest release of RaceDay Scoring for Cross Country events. This release deploys features and functionality that address the rules and situations that are unique to cross country events combined with comprehensive team and individual participant scoring and results posting capabilities. Also included in this release is the integration with […]
Timer-Specific Opportunities: July 20-22, 2021 GiveSignup l RunSignup’s 2021 virtual summer symposium offers many opportunities for industry timers to get information about the industry, business practices, and in-depth product training. In addition, timers can become certified in RaceJoy and/or RaceDay Scoring. Here is a recap of the sessions timers will find most relevant to their […]
We are excited to welcome Chris May to the RunSignup and RaceDay team! He is joining our customer support team and will be helping to expand our support team bandwidth. Chris grew up on a family-owned golf course and campground, where he worked for most of his life and really enjoyed the production aspect of […]
Welcome Summer Interns 2021 This year, we are welcoming eight interns from across the country who will be joining us for what is shaping up to be a busy season. The company’s robust internship program includes positions in multiple departments with the opportunity to provide significant contributions to our mission, as well as relevant experience […]
Version 3.0 Overview l Relay Teams l Aggregate Teams Timers are invited to get up to speed on the new 3.0 TEAM release of RaceDay Scoring by watching the series of timer training webinars below. Topics include a general overview of version 3.0, Relay Teams, and Aggregate Team scoring. RunSignup’s Matt Avery walks through how […]
We will be removing the feature to have simple private email labeling that uses your “Reply to” address as your “From” address since Google has recently begun blocking all emails set up this way to Gmail accounts. We had introduced this simplified version years ago, but with the increased security scrutiny Gmail has ended support […]
It seemed like the whole country went from 60 mph to 0 in March, 2020 for our endurance and nonprofit customers putting on events. Here we are in early June, 2021 and it feels like we are going from 0 back to 60! One of the simple charts we have is showing the total $ […]
Timer Training Session Timers are invited to get up to speed on the scoring relay events with new release of RaceDay Scoring by watching the recorded Webinar below. RunSignup’s Matt Avery walks through how to setup RaceDay Scoring for relays and provides important tips along the way. Timers can set up one-on-one training for additional […]
The Scott Coffee Run was this past weekend. As followers of us know, this was the race that inspired the creation of RunSignup in 2010. Bob is a race director for the race and saw the need for better technology at races. We wanted to share our observations from a “post pandemic” race. Fun It […]
There’s a holiday for everything…and this one is for us! Whether you are a runner yourself or stick only to the logistics of running events, take a moment to celebrate the sport with a little more than just a social media post. Register for a race! With in-person events coming back through the summer and […]
We’ve introduced new product improvements RaceJoy Certified Timers will find valuable – from map building backend setup advancements to improving the participant experience with registration integration for virtual events. Bib Integration for Virtual Events Participants no longer need to know their bib number when using RaceJoy for virtual events. RaceJoy now integrates with the registration […]
UPDATE: The new USAT API is now live and we are processing all requests with the new system around noon Thursday June 3, 2021. USATriathlon will be going live with a new membership validation, selling and waiver system on June 2, 2021. USAT has a FAQ posted here. The good news is that there is […]
We’ve recently replaced Kiosk Mode and Expo Mode with On Site Registration. Why is On Site Registration important? A smooth and streamlined process on race day has always been key for creating a positive race day experience; today more than ever, participants are looking to get registered fast and races are trying to go paperless. […]
It was only two months ago that we declared that events were back, citing dozens of small, local races and a handful of modified events exceeding 1,000. For all the optimism we felt then, even we underestimated the speed and velocity of event returns. Given the rate of change in the industry, it’s time to […]
NEW RELEASE NOW AVAILABLE We are incredibly excited to announce RaceDay Scoring Version 3.0 new team upgrade release is now available for industry timers. This latest release of RaceDay Scoring encompasses substantial innovation for timers scoring events with a team or group component, such as running clubs, corporate teams, and relays. This significant upgrade spans all the […]
With the coming of May, we are now required to verify bank account information. This is part of updates to the Financial Crimes Enforcement Network (Fincen) rules that banks and credit card processors belong to and are required to comply with. This also coincides with our transition to a new payment processor. As we migrate […]
As hybrid experiences continue across the country, timers are helping events offer RaceJoy’s race day experience for both onsite and virtual course options for all types of events – relays, ultras, triathlons, duathlons, and so on. Below are advanced training sessions designed to help RaceJoy Certified timers ensure proper backend setup for different types of […]
We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also beginning to overlap with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for nonprofits. We […]
Our friends at Race Directors HQ are hosting a virtual run and registration is now live on RunSignup. We know, there are a lot of virtual races out there right now…but this one is a little different. Why run? It’s FREE! There is no cost to participate, although donations are encouraged if you are able. […]
A big welcome to Michael Lindeboom who joined the GiveSignup|RunSignup development team this week. Michael is a stellar addition with over 30 years of solid development experience. Michael has seen it all contributing to everything from mainframes to mobile; on-premise to cloud computing; working in small 10 person companies to large multinational organizations. Much of […]
Episode 3 of the Fundraising Events Podcast features Mindy Conklin, from Hitting Cancer Below the Belt. The organization uses events as a primary source of revenue, including their inaugural event the Boxer Brief 5K. Because of the pandemic, they went virtual last year and are now transitioning to a hybrid model that expands their reach […]
With our 2021 Spring Forward Seminar we capped off a year of extensive virtual education focused on helping event professionals and nonprofits manage the uncertainty of the COVID-19 pandemic and pivot events from in-person to virtual to hybrid. Between multi-session virtual seminars and webinars throughout the year, the last 13 months have been a whirlwind […]
Thanks to all the nonprofits, event directors, and timers, who registered to join us for our Spring Forward Session! You can refer to all the videos and resources below as you start preparing your Hybrid event strategy in 2021. Key Resources These informational hubs are your best resource for a deep-dive into the specific solutions […]
Do you… Want to work with a dynamic, cutting-edge company that uses innovative technology to make a difference in the endurance and nonprofit markets? Have experience in hands-on human resource management for a growing technology company? Love working with passionate, smart people? GiveSignup | RunSignup is the leading all-in-one platform for endurance and fundraising events. […]
RunSignup’s RaceDay Scoring Segment Setup Webinar Timers wanting more information about how to set Segments in RaceDay Scoring are invited to watch the recorded webinar session below. Segments are those added timing points on the race course that are in between your main timing streams. They can be mid-point splits, multi laps, triathlon, hill climbs, […]
New Backend Technology and Virtual Fundraising Event Debrief Case Study Key Topics: Fundraiser, team fundraising success Integrated technology Timer going the extra mile RunSignup’s data integration Creative virtual approach, success during Covid-19 Virtual race considerations Event Showcased: 2021 Steps for Students, Galveston-Houston, Texas Race Organizers Interviewed: Julie Eberle, Associate Director of Development – Special Events, […]
As announced several weeks ago, we are now in the middle of the payment account transition to a new payment processor. We transitioned about 600 accounts last week, and all new accounts that are created are on the new platform. Most other acocunts will be transitioned over the next two weeks. There are two things […]
We have released 3 additional APIs for fundraisers, charity partner fundraisers, and charity partner donations. This expands the GiveSignup | RunSignup OpenAPI capabilities for nonprofits. The API documentation, including sandbox is located at https://www.givesignup.org/API. OpenAPIs are important for several reasons: Allow secure programmatic access to your data Allows third party software vendors to integrate ticket […]
We reported back in February that the squabble between Apple and Facebook over user privacy was probably going to result in changes to the Facebook Ads platform. Here is the latest update on how Facebook is changing their ad system and what you need to do to prepare for the change. What Sites are Impacted […]
RunSignup’s new and improved RaceDay CheckIn app is a perfect way to support events getting back to on-site race experiences. It is easy for your volunteers to use and helps you offer an efficient check-in process that supports the need for social distancing and avoids participant congestion. Our newest release incorporates a new look and […]
